Audi Silver Spring

I went to Zag.com to get a price on the new S4 I wanted. Audi od Silver Spring responded quickly, with a great price. It took Audi 3 months to make and deliver the car but my sales rep, Jason Loraw, kept me Audi od Silver Spring responded quickly, with a great price. It took Audi 3 months to make and deliver the car but my sales rep, Jason Loraw, kept me in the loop the whole time. New Car Sales Manager Frank Gonzalez also introduced himself and was very friendly. Really, I don't see how they could have done anything better. I would definitely recommed this dealership to friends and family, it was actually a very pleasant experience buying my car. More

I had a fantastic experience with Brian Keys at Audi. There was no hard sell. The customer service was the best I've had. This is the 5th car I've purchased and the easiest, smoothest experience yet. There was no hard sell. The customer service was the best I've had. This is the 5th car I've purchased and the easiest, smoothest experience yet. Brian located the car I wanted in another state and got it here in a matter of days. The paperwork went quickly, the audi dealership was very comfortable and modern. My only disappointment was a price audi gave me for a trade in vehicle. But otherwise it was great - I highly recommend this dealership and I will probably only get Audi's from Audi of Silver Spring from now on. More

I cannot say enough superlatives concerning the service and the knowledge of my new Audi 5 vehicle by my salesman Tom Schweiss. When I picked up the car from the dealership, Tom spent at least 2 hours ca and the knowledge of my new Audi 5 vehicle by my salesman Tom Schweiss. When I picked up the car from the dealership, Tom spent at least 2 hours carefully instructiong me on the operation of the vehicle. He was extremely thorough but I had some personal family distractions that totally prevented me from comprehending all of the wonderful features of my beautiful new vehicle. Consequently, Tom so very graciously offered to come to my home today to not only program my Garage Door Opener but to once again in great detail and with abundant patience review the entire features of my Audi once more for more than 1 1/2 hours. His caring and service above and beyond his duty as an exceptional Salesman is extroardinary!! I am so fortunate to have him as my personal guide for my incredible Audi 5. More

The dealership provides superb customer service in a warm,welcoming manner. This my second Audi Convertible and I reccommend them highly to all of my family and friends. Their knowledge of the car is warm,welcoming manner. This my second Audi Convertible and I reccommend them highly to all of my family and friends. Their knowledge of the car is outstanding and both the manager and salesman took hours to thoughly explain the operation of the vehicle. We never felt rushed. The finance dept. explained every document that I was signing and made absolutely sure that i understood all of the charges. My new car was waiting for me and sitting right out front of the show room for me to see. Without hesitation, I would never buy or lease a car from any other dealership than Mile One. More

Johnny Franco and MileOne Audi was a pleasure to work with and exceeded my expectations. Everything from picking out a car to signing the paperwork was a breeze. My Audi A6 fully loaded with the sports p with and exceeded my expectations. Everything from picking out a car to signing the paperwork was a breeze. My Audi A6 fully loaded with the sports package is amazing but my wife is not to terribly happy about me sleeping in the garage next to it. I plan on recommending this dealership to anyone I meet and doing all my car shopping there from now on. Thanks again Johnny for all your help! Brandon Snesko More

It was a WONDERFUL experience working with both Tom and Mike. They each went out of their way to make sure we had a car that we wanted in a price range that we wanted. Tom was incredibly patient going on Mike. They each went out of their way to make sure we had a car that we wanted in a price range that we wanted. Tom was incredibly patient going on test drive after test drive and answering a barrage of questions regarding policies, plans, financing, and car specs. Tom is one of those rare car salesmen that actually make a genuine effort to get you a car you want at a price you want rather than pushing the car he "needs" to sell you. Mike was the best car sales managers I have ever worked with (and I have worked with more than my share). I didn't have to play the "let me talk to my manager game" that we all hate. After Tom's first couple of trips to the manager's office, Mike came out to speak with us directly. This is very different from other dealerships where I never met the manager, almost a Wizard of Oz kind of thing... ignore that man behind the curtain.... Luckily there was no Oz setup at Tischer and the experience as a whole was wonderful. Thank you so much, Mike & Tom! I only wish my family lived in this area so I could send them all to you when they need cars. More

I drop by to get regular service for 5,000 miles, my TT 2010. Mr. Evan Singham was very professional and nicely washed my car at the end. I've been experienced the best service since purchasing my car. 2010. Mr. Evan Singham was very professional and nicely washed my car at the end. I've been experienced the best service since purchasing my car. The team of service did demonstrate their collaborative work well. Thanks for hard work. More

I found a new Audi S4 on Cars.com that was the color and options I wanted in the DC area. I also had a hankering to get out of Colorado and thought it could be fun to fly to D.C., buy the car and drive it options I wanted in the DC area. I also had a hankering to get out of Colorado and thought it could be fun to fly to D.C., buy the car and drive it back. Turns out, it was! Jason Loraw was tremendously helpful from first contact through giving me a good overview of the car before driving it back across the country. He was able to get the car tinted and a clear bra put on before I arrived. I was very impressed with Mick Casey in finance as well that got me approved for the loan and went through the paperwork with me. More

Buying our car from this dealership was truly a great experience from start to finish. We located the car we wanted on their web site. Sales staff were excellent and did not pressure. They clearly wa experience from start to finish. We located the car we wanted on their web site. Sales staff were excellent and did not pressure. They clearly wanted to make the deal and took steps to make it happen. Price was excellent compared to others as was the valuation of our trade. They were patient as we decided among other manufacturers, e.g., BMW, Subaru. After we made the final decision, the sales, financing, and trade-in forms were executed, and we were out of the dealership in the new car in ONE HOUR, a record for any car I have ever purchased. The showroom was beautiful and comfortable, there was complimentary bottled water, coffee, and other beverages as well as chips to snack on while waiting. We were able to get our new permanent tags on the spot. I can not think of any downside to doing business at this dealership. More

Within 12 hours of my online inquiry I was contacted by Parnie. He answered all the questions I had over the phone and I was able to set an appointment convenient for me. I arrived 45 min. early with no Parnie. He answered all the questions I had over the phone and I was able to set an appointment convenient for me. I arrived 45 min. early with no advanced notice and he was able to meet me without hesitation. The entire test drive, finance portion, and sales meeting was very straight forward. I got an answer to every question I had, and thorough explanations of all my options for financing, warranties, trade-in. This was the most easy process I've ever had for buying a car. More