Audi Silver Spring

I had a WONDERFUL expereince. Johnny was so patient and informative....and extremely responsive to all my questions. He emailed me back instantly even after hours when he was not working. I got a great p informative....and extremely responsive to all my questions. He emailed me back instantly even after hours when he was not working. I got a great price and would reccoemnd this dealership and this sales person to anyone looking for an Audi. They were great! Scott Blumenfeld, Esquire 240-372-3941 More

This was the best experience I have ever encountered buying a car. I met Steve first expecting to look at an Audi TT. He showed me what he had and I was disappointed to find out the seats were too narro buying a car. I met Steve first expecting to look at an Audi TT. He showed me what he had and I was disappointed to find out the seats were too narrow for me. He didn't stop there and say Oh well, I can't help you then. He asked if I would be interested in a larger car. I really wasn't. I had my heart set on a sports car. So he patiently thought out loud about my options including other brands including BMW and the Boxter. Of course, the money was not an option for them. So he thought and then said he has a Mini Cooper on the lot and maybe I should look at that.. We took a drive in it and I fell in Love immediately with it! We went back to his desk and started the buying process. i didn't even have to ask if I could get it lower than the sticker price. He said right off the bat, "Lets look at the internet price" It was $3,000 lower! He made it so easy for my to save money without any haggling or talking back and forth and waiting for someone else to come in and talk to me and keep me waiting. i was SO impressed with him and the buying process. Then I met with Mike the Manager and had another pleasant conversation with him and how nice everyone was to me. He kept saying how they want the customer to get the best price without going thru hoops and hollers.I was laughing and smiling thru the whole process. I was continually saying I was having the best time!. Then I met with Michael to pay for the car. He told me about all the extras to get and which were really important for my type car. I got the extra hazard insurance for the tires and rims and he made it very simple. I was very impressed with his expertise and kindness.I enjoyed my experience there so much, I haven't stopped talking about it to all my family and friends! I truly LOVE my car. Deena More

STAY AWAY ! read other reviews besides dealerrater.com?? - ? - 2010-05-26 ?I wrote a review recently which highlighted the extremely poor and dissatisfactory service that i recieved by Evan in the service - ? - 2010-05-26 ?I wrote a review recently which highlighted the extremely poor and dissatisfactory service that i recieved by Evan in the service department at audi. The less than positivereview, along with the other reviews on google that highlighted the preferrential service the sales and service assocites give to some customers vs others , have mysteriously disappeared. ? ?I took my business to audi of annapolis and audi of annapolis was excellent . Instead of addressing the practices of the dealership this dealership has chosen to erase all the bad reviews. ? ?THINK TWICE BEFORE PURCHASING FROM AUDI OF SILVER SPRING ...GO ELSEWHERE ..dont be fooled by new builidng..service is deplorable.  ? More

Awesome service - fast, efficient, attentive. Satisfied is not enough for these guys - Extremely Satisfied is their goal and they meet this standard every time. Typically I dislike car dealers but these g is not enough for these guys - Extremely Satisfied is their goal and they meet this standard every time. Typically I dislike car dealers but these guys are in a class by themselves. I highly recommend them from sales to service. Thanks Frank, Evan, George, and I truly miss Andre. My business is definitely yours. Telling all my friends too. More

This is our second purchase from Tischer Audi and our second very positive experience. Jason was extremely knowledgeable and helpful. He went out of his way to be sure that we got exactly the car we want second very positive experience. Jason was extremely knowledgeable and helpful. He went out of his way to be sure that we got exactly the car we wanted and for the best price. He was a pleasure to work with. Everyone at Tischer -- including the mechanics and the finance staff -- are clearly committed to customer satisfaction. More

A very satisfying experience at Tisher. This is my third Audi but my first from Tisher. Tom Shweiss is very professional and courteous. He made all the difference. He went out of his way to keep in touch in Audi but my first from Tisher. Tom Shweiss is very professional and courteous. He made all the difference. He went out of his way to keep in touch in me and locate the car I wanted. My visit at the state-of-the-art dealership was extremely pleasant and no-pressure atmosphere. I highly recommend this dealership and Tom in particular. More

My experience with Tischer Audi was great. This was my first time purchasing a new car and they were very helpful every step of the way. Jason did an amazing job of explaining all the different purchasing first time purchasing a new car and they were very helpful every step of the way. Jason did an amazing job of explaining all the different purchasing and leasing options along with exactly what each fee was covering. I was not left unsure of exactly what I would be paying for. After taking the time to hear exactly what I wanted, Jason was able to take the time to track down the exact vehicle of my dreams and only a few days later we made it happen. We were able to work out a great deal on the car which makes it even better. The entire process from start to finish was very easy and Jason and the Tischer Audi team helped to make it that way. I will be headed back once I am ready to trade in my A5 for an S5! More

Mr. Tom has been doing great job for customer service with his professional manner. I visited Tischer to know better the feature of my car. Today also he was kind and nice enough to explain the detail fe with his professional manner. I visited Tischer to know better the feature of my car. Today also he was kind and nice enough to explain the detail feature of my TT. It was another nice experience from him. More

Jason took the time up front to explain the different types of Audi automobiles and the different package levels. He also gave me ample time to test drive several models on more than one ocassion in orde types of Audi automobiles and the different package levels. He also gave me ample time to test drive several models on more than one ocassion in order for me to determine which model was best for me and my family. He never pressured me to purchase the vehicle. He allowed the vehicle to speak for itself. I ended up with an S4 and am enjoying it immensely. Scott More

When I went to the dealership lot to look at cars, Johnny Franco immediately came out to help me... with a smile. He showed me several cars. I told him how much I wanted to pay per month and he showed me t Franco immediately came out to help me... with a smile. He showed me several cars. I told him how much I wanted to pay per month and he showed me the cars in that range BUT I really liked the A6. He graciously told me I needed to put down a lot more money. I said I didn't have it...So I left. I continuously called Johnny the next week, asking him to ask the manager to decrease the price and he was soooo kind. He didn't get annoyed with my calls. I visited the dealership several times and he was very pleasant. I was like a stalker...haha....I really wanted that car. Johnny advised me to get an A4 because of lower payments...BUT I wanted the A6. I asked again for a discount. He was very nice and patient with me. He could have asked me to stop wasting his time or he could have had a nasty attitude. I left feeling sad. Johnny talked to the manager...price was reduced. My daughter gave me money for the down payment and I was able to get the car. HALLELUJAH!!! Johnny took the time to thoroughly explain the meaning of ALL the indicators in the car. He told me he was there for me always...just call. He was so caring. He called me the next day to see how everything was going and again said I could call at any time. WOW....that's first-rate customer service!!!! I pray that Tischer appreciates Johnny because he is an outstanding salesperson. The entire experience was wonderful! I am overjoyed. I am sooo happy. THANK YOU, JOHNNY AND GOD BLESS YOU AND YOUR FAMILY!!! Thank you also Tischer. More