Audi Silver Spring

Buying our car from this dealership was truly a great experience from start to finish. We located the car we wanted on their web site. Sales staff were excellent and did not pressure. They clearly wa experience from start to finish. We located the car we wanted on their web site. Sales staff were excellent and did not pressure. They clearly wanted to make the deal and took steps to make it happen. Price was excellent compared to others as was the valuation of our trade. They were patient as we decided among other manufacturers, e.g., BMW, Subaru. After we made the final decision, the sales, financing, and trade-in forms were executed, and we were out of the dealership in the new car in ONE HOUR, a record for any car I have ever purchased. The showroom was beautiful and comfortable, there was complimentary bottled water, coffee, and other beverages as well as chips to snack on while waiting. We were able to get our new permanent tags on the spot. I can not think of any downside to doing business at this dealership. More

Within 12 hours of my online inquiry I was contacted by Parnie. He answered all the questions I had over the phone and I was able to set an appointment convenient for me. I arrived 45 min. early with no Parnie. He answered all the questions I had over the phone and I was able to set an appointment convenient for me. I arrived 45 min. early with no advanced notice and he was able to meet me without hesitation. The entire test drive, finance portion, and sales meeting was very straight forward. I got an answer to every question I had, and thorough explanations of all my options for financing, warranties, trade-in. This was the most easy process I've ever had for buying a car. More

Michael Hayes and the team at Mileone Tischer Audi were great to work with. I had been in the market for a few months and can easily say that Michael was the most professional car sales person I dealt wit great to work with. I had been in the market for a few months and can easily say that Michael was the most professional car sales person I dealt with. He was courteousy, respectful, and knowledgeable. They gave me a fair deal and were extremely helpful. Plus he was very easy to work with and never made you feel like you were being "sold" or pressured. More

The experience was very straightforward. This is my 2nd AUDI purchase, both thru Tischer SS Audi. I appreciate the way they do business. Johnny was very frienly and great at following up. He presented all AUDI purchase, both thru Tischer SS Audi. I appreciate the way they do business. Johnny was very frienly and great at following up. He presented all my options and gave me the time to think about the car without alot of pressure. He wanted me to be happy with my new Audi. More

Had a great experience buying my first car with Johnny. I told him the car and specs I wanted but there wasnt one on the lot so he found one at another dealer after some searching. That one got sold so he wo told him the car and specs I wanted but there wasnt one on the lot so he found one at another dealer after some searching. That one got sold so he worked to find another one and the next day I had my new car. He showed me the invoice price which was what I expected after doing some research online and gave me a very good price. It was a pleasure to deal with Johnny and he took care of everything I needed. More

Initially brought owned Audi in for service. George was responsive and up-front with issues resulting in trade-in and acquisition of new car with Tom. Tom knows Audi cars, values, pros and cons of models. responsive and up-front with issues resulting in trade-in and acquisition of new car with Tom. Tom knows Audi cars, values, pros and cons of models. Both focused on making sure I had the facts and ended up with the car I needed/wanted. More

I had a WONDERFUL expereince. Johnny was so patient and informative....and extremely responsive to all my questions. He emailed me back instantly even after hours when he was not working. I got a great p informative....and extremely responsive to all my questions. He emailed me back instantly even after hours when he was not working. I got a great price and would reccoemnd this dealership and this sales person to anyone looking for an Audi. They were great! Scott Blumenfeld, Esquire 240-372-3941 More

This was the best experience I have ever encountered buying a car. I met Steve first expecting to look at an Audi TT. He showed me what he had and I was disappointed to find out the seats were too narro buying a car. I met Steve first expecting to look at an Audi TT. He showed me what he had and I was disappointed to find out the seats were too narrow for me. He didn't stop there and say Oh well, I can't help you then. He asked if I would be interested in a larger car. I really wasn't. I had my heart set on a sports car. So he patiently thought out loud about my options including other brands including BMW and the Boxter. Of course, the money was not an option for them. So he thought and then said he has a Mini Cooper on the lot and maybe I should look at that.. We took a drive in it and I fell in Love immediately with it! We went back to his desk and started the buying process. i didn't even have to ask if I could get it lower than the sticker price. He said right off the bat, "Lets look at the internet price" It was $3,000 lower! He made it so easy for my to save money without any haggling or talking back and forth and waiting for someone else to come in and talk to me and keep me waiting. i was SO impressed with him and the buying process. Then I met with Mike the Manager and had another pleasant conversation with him and how nice everyone was to me. He kept saying how they want the customer to get the best price without going thru hoops and hollers.I was laughing and smiling thru the whole process. I was continually saying I was having the best time!. Then I met with Michael to pay for the car. He told me about all the extras to get and which were really important for my type car. I got the extra hazard insurance for the tires and rims and he made it very simple. I was very impressed with his expertise and kindness.I enjoyed my experience there so much, I haven't stopped talking about it to all my family and friends! I truly LOVE my car. Deena More

STAY AWAY ! read other reviews besides dealerrater.com?? - ? - 2010-05-26 ?I wrote a review recently which highlighted the extremely poor and dissatisfactory service that i recieved by Evan in the service - ? - 2010-05-26 ?I wrote a review recently which highlighted the extremely poor and dissatisfactory service that i recieved by Evan in the service department at audi. The less than positivereview, along with the other reviews on google that highlighted the preferrential service the sales and service assocites give to some customers vs others , have mysteriously disappeared. ? ?I took my business to audi of annapolis and audi of annapolis was excellent . Instead of addressing the practices of the dealership this dealership has chosen to erase all the bad reviews. ? ?THINK TWICE BEFORE PURCHASING FROM AUDI OF SILVER SPRING ...GO ELSEWHERE ..dont be fooled by new builidng..service is deplorable.  ? More

Awesome service - fast, efficient, attentive. Satisfied is not enough for these guys - Extremely Satisfied is their goal and they meet this standard every time. Typically I dislike car dealers but these g is not enough for these guys - Extremely Satisfied is their goal and they meet this standard every time. Typically I dislike car dealers but these guys are in a class by themselves. I highly recommend them from sales to service. Thanks Frank, Evan, George, and I truly miss Andre. My business is definitely yours. Telling all my friends too. More