Audi Silver Spring

I recently purchased a pre-owned 2010 A6 from Silver Spring Audi, and it was a tremendously pleasant experience. Everyone I came into contact with was knowledgable, friendly, and extremely professional Spring Audi, and it was a tremendously pleasant experience. Everyone I came into contact with was knowledgable, friendly, and extremely professional. Parnie had my car ready to test drive as promised and Mike Mazak politely and courteously talked numbers with me. I never felt any pressure from either Parnie nor Mike. They were and continue to be true gentlemen. The outstanding customer service did not end with the purchase of my car. A few days later, I returned with a few questions and Jason spent time with me making sure I was comfortable and knowledgable about all of the car's features. When I brought the car in to have a paint chip fixed, both Mike Mazak and Stefano graciously assisted me with a transition to a loaner. Lastly, when my oil light came on and the car needed service, Evan kept me 100% informed and my car was ready on time as promised. As a professional working mother of 2, I cannot say enough about this extraordinary team at Silver Spring Audi. Their actions consistently demonstrate they value me as a customer, and it is clear that they honor and recognize my time as important. Moreover, they deliver what they promise, they are friendly and personable, and they truly make me feel welcome when I enter the showroom. I have already highly recommended Audi of Silver Spring to several friends of mine, and I would buy another Audi from them in a heartbeat! Christine Silver Spring, MD More

I traveled up to Audi Silver Spring from Richmond, Virginia to buy a car I had seen on Autotrader, and I would do it again in a heartbeat. The car was in great condition, exactly as described, and co Virginia to buy a car I had seen on Autotrader, and I would do it again in a heartbeat. The car was in great condition, exactly as described, and coming to an agreement on price was a forthright, transparent process. Johnny and Mike were extremely responsive to phone and email questions, and I cannot overstate how impressed I was by their professionalism More

After going to 4 other dealerships to find the car and service I wanted, Audi of Silver Spring managed to deliver on exactly what I was looking for. Charlie greeted me (steps up from Audi of Alexandria), service I wanted, Audi of Silver Spring managed to deliver on exactly what I was looking for. Charlie greeted me (steps up from Audi of Alexandria), I was immediately introduced to Johnny, and everyone I met at Audi of Silver Spring was extremely friendly, very helpful, and made the car buying process as easy as possible. I came in knowing what I wanted and they didn't try to sell me something else. The entire process was fully open and disclosed and I never felt uncomfortable, thanks to Johnny and Mike. I highly recommend them. Johnny was a wonderful salesperson and the whole experience was worth the 45 minute drive to get there. More

Excellent service. Excellent price. No nonsense. I had problems with a car leased 7 years ago, and this dealership stood behind me and helped me to recoup costs with Audi. I have continued leasing with t problems with a car leased 7 years ago, and this dealership stood behind me and helped me to recoup costs with Audi. I have continued leasing with them and have never been disappointed. Unlike any other dealer. Makes visiting pleasurable. More

My total experience was wonderful. This was the second dealership I visited to purchase my new Audi 5. I came here because the first dealership did not give me the time of day. From the minute I walked i dealership I visited to purchase my new Audi 5. I came here because the first dealership did not give me the time of day. From the minute I walked in Silver Spring Audi, Steve was welcoming, informative and helpful. I would recommend this dealership, in particular Steve Saunders, to anyone who wants to make their car buying experience easy and enjoyable. More

I recently moved here from NJ and was looking for an honest, reliable Audi dealership for my Audi needs. Audi Silver Spring is the closest to my home so I decided to give them a try. From the moment I w honest, reliable Audi dealership for my Audi needs. Audi Silver Spring is the closest to my home so I decided to give them a try. From the moment I walked in, the customer service was exceptional. Aaron was my service advisor and was extremely courteous and great to work with. He kept me informed during the entire service process and made the experience a very positive one. This service department is top notch and is made up of a great team of individuals. It's obvious that customer satisfaction is important to them, so I will be happy to return here for all of my Audi needs. More

I recently purchased my first A3 over the weekend and I just can't say enough positive things about the entire process. Johnny Franco made it a wonderful experience, everything was straight forward (no ha just can't say enough positive things about the entire process. Johnny Franco made it a wonderful experience, everything was straight forward (no haggeling over the price or anything else) which made my decision easy. The funny thing is we live about 1 mile from another Audi dealership but we drove an hour to Silver Spring b/c the level of customer service is so much better. I would buy my next Audi from Johnny! More

Working with Aaron Klimchuk during my service experience was a pleasure. Previously, I had worked with the Audi dealership in Arlington VA and experienced terrible service, this was definitely not the case was a pleasure. Previously, I had worked with the Audi dealership in Arlington VA and experienced terrible service, this was definitely not the case with Audi of Silver Springs. Further I had a problem with the starting of my car which I had mentioned to my service advisor in Arlington VA and it was not taken care of, this time around I explained the problem to Aaron and he fixed it to my satisfaction. I would defintely recommend Aaron Klimchuk and Audi of Silver Springs to anybody who is in need of service on their Audi. More

Tom Schweiss was friendly, patient, knowledgeable and enthusiastic about the cars. No pressure selling, opaque pricing or shell games. He stayed way late after closing time to help us, let us test driv enthusiastic about the cars. No pressure selling, opaque pricing or shell games. He stayed way late after closing time to help us, let us test drive multiple cars, answered a ton of questions and was responsive to our request for a competitive price. We never felt like we were being hustled to make a decision. More

Johny went out of his way to make sure that I left the dealership with my new vehicle happy. I got what I came for and the overall experience could not be any better. My salesperson was very helpful and t dealership with my new vehicle happy. I got what I came for and the overall experience could not be any better. My salesperson was very helpful and the whole team at this dealership has the customer as the number one priority. More