Audi Silver Spring

Jason Loraw's professionalism was second to none. He was a very helpful consultant that helped me to build the S5 of my dreams. I was also very impressed with their brand new service area and saw first han a very helpful consultant that helped me to build the S5 of my dreams. I was also very impressed with their brand new service area and saw first hand the knowledge their techs possess. I am looking forward to many happy miles. More

Recently bought a New 2011 Q5 2.0 TL. Absolutely love it. My experience with this dealership has been very good. There was a small miscommunication but was very well handed by Larry, showing some great leade My experience with this dealership has been very good. There was a small miscommunication but was very well handed by Larry, showing some great leadership qualities, when brought up to his notice. Michael Hayes is an amazing guy. I went in and told him my interests based on the inventory listing on their website, found that the vehicle was sold just the day before. As we were wrapping up, he rechecked his inventory and then checked their unloading dock to see if any of the newly arrived vehicles that were not yet in their inventory system matched. Guess what? He found it and we bought it. He never forced or did any of the typical sales pitches. He also gave us quotes on a similar 2010 model for price comparison to help in our decision process. He walked through the features in detail and was very accommodating to our requests and interruptions from my twins. They have a great sales team and are willing to work with their customers on any issues. I really appreciate Michael Hayes and Larry for their efforts to make the purchase experience wonderful. More

The purchase of my Q5 in Audi Silver Spring is definitely a pleasant experience. Michael Hayes is an extremely friendly salesman. You can always find smile on his face and feel the kindness from his words. D a pleasant experience. Michael Hayes is an extremely friendly salesman. You can always find smile on his face and feel the kindness from his words. During the whole purchase process, Mike gave me many good advices and tried his best to meet my requirements. I would certainly recommend Michael and Audi Silver Spring to any of my friends who are interested in purchasing an Audi. More

I purchased my first car from Jason Loraw at Audi Silver Spring, and will certainly go back for my next Audi. Jason was very polite and friendly and extremely knowledgeable about all the different function Spring, and will certainly go back for my next Audi. Jason was very polite and friendly and extremely knowledgeable about all the different functions and options on my new A4, even bringing in some history of the company and specifically the quattro feature to really give me a total car buying experience. I will certainly be sending anyone I know who is in the market for a new or used Audi to Silver Spring. More

Treated with respect and Brian went out of his way to find the car I was interested in. The final close of the sale was simply (short) and not high pressure......I did opt for the Audi Care which I thou find the car I was interested in. The final close of the sale was simply (short) and not high pressure......I did opt for the Audi Care which I thought was well explaned and logical. They met my price expectation and were quite friendly. That was the best car buying experience I have ever had..... More

Jason Loraw at Audi Silver Spring was really on top of it. He kept in touch and was highly responsive in providing me information on the availability of just the right A6. Others from other dealerships it. He kept in touch and was highly responsive in providing me information on the availability of just the right A6. Others from other dealerships sort of dropped off the face of the earth or kept trying to sell me something other than what I specifically was looking for. Definitely a pleasure to work with Jason, sometimes hard to find in the car selling business. 5 stars easy--Highly Recommended. *****+ rwc More

I am pleased with my new car purchase, but the personal car delivery to my office by Tom Schweiss made the experience particularly enjoyable and rewarding. He was super knowledgeable about the car, and o car delivery to my office by Tom Schweiss made the experience particularly enjoyable and rewarding. He was super knowledgeable about the car, and on delivery he enthusiastically gave me an orientation of all the car’s technologies and features. I work long hours during the week, so I otherwise would have had to visit the dealer to purchase the car on the weekend. Since Silver Spring Audi’s team already prepared the paperwork before his arrival, the transaction was completely effortless, and since Tom delivered the car to me at work during a weekday, my commute home that day was a blast with the new wheels. I would recommend Silver Spring Audi to anyone, and I plan to inquire with them again, if we decide to get a second car for the family. More

I originally went to Audi SS because my boyfriend encouraged me to look at the new A3 TDI. In the beginning I really wasn't interested in the car, but that quickly changed. Not only was the dealershi encouraged me to look at the new A3 TDI. In the beginning I really wasn't interested in the car, but that quickly changed. Not only was the dealership exceptionally clean and friendly overall, but the salesman I worked with was stellar. Brian was very knowledgeable and friendly. I have been to several dealers who seem interested in making the sale than they do in creating a long-term customer. This place is superb! I would not hesitate to refer or return to this place. Additionally, they didn't "haggle"- just gave me an up-front price that was great. I am now very pleased with my '11 A3 TDI, and look forward to returning for regular service visits. More

This was definitely a great experience! Michael Hayes This was definitely a great experience! Michael Hayes is an exceptionally friendly and professional salesman. From the moment I walked in he greet This was definitely a great experience! Michael Hayes is an exceptionally friendly and professional salesman. From the moment I walked in he greeted me with a big smile and a firm hand shake. Mike walked me through buying a new Audi A4 2011 with complete comfort and ease. He had my car ready and on hold for me with my name on it. Throughout the entire process he maintained professionalism and called me once or twice to check on my satisfaction after the car was purchased. I'd recommended this Audi Silver Spring Dealership to everyone! I was at the Rockville Audi and I must say that the customer service was so horrible that I left and went to Audi Silver Spring. You guys definitely set the bar high and other Audi dealerships should aim to follow. Thanks Mike! More

Superb purchasing experience. I had read positive reviews of the dealership and, in particular, very positive ones of salesman Johnny Franco. That's why we went to this dealership, even though it's not close of the dealership and, in particular, very positive ones of salesman Johnny Franco. That's why we went to this dealership, even though it's not closest to home. Our pleasant experience with Johnny is why we found no reason to go elsewhere, and why we ended up buying from Audi Silver Spring. I asked specifically for Johnny when I went to the Automobile Blvd dealership. He was extremely pleasant to deal with, both on-site and online. He let us do extensive test drives of several models, which was key in our being happy with our choice. Even though he had a very close substitute on the lot and was clearly interested in moving it, once he understood that we wanted a specific color/interior/options combo, he made the special-ordering process a pleasure. Based on what I read on other forums, the price we negotiated was reasonable. After we signed the papers, he kept us informed till the car was delivered, and at delivery he painlessly took care of a minor issue. Overall, I recommend him most highly. The dealership itself is nice to visit (only had sales exp. so far -- no need yet for car fixes, luckily!). A major positive point is that they keep manual-transmission cars on the lot. A stick is a must for us, and being able to test-drive a stick-shift car makes this dealership a must-visit. More