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Audi Silver Spring
Silver Spring, MD
1,614 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Audi Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,614 reviews
July 19, 2016
Great Experience Tom Schweiss was my salesperson and he was great. When I came in the dealership, I had another vehicle in mind. After falling in love with the A4 and Tom Schweiss was my salesperson and he was great. When I came in the dealership, I had another vehicle in mind. After falling in love with the A4 and talking to Tom, I never made it to the other dealership. What stood out with this experience is the fact that I felt no pressure from Tom. He was helpful, patient and answered all my questions...even the silly ones like where do I charge my phone? Thank you Audi Silver Spring team (from the front desk to the sales team) for making my car buying experience a pleasant one. I will definitely recommend your team to everyone I know looking to purchase a new or used vehicle. More
by psam71
Employees Worked With
June 29, 2016
Very pleased repeat customer We just completed our second purchase through Audi Silver Spring and were very pleased with the experience. Marty Zellhoefer was no-pressure, well-in We just completed our second purchase through Audi Silver Spring and were very pleased with the experience. Marty Zellhoefer was no-pressure, well-informed, pleasant and patient. The facility is attractive, the inventory is very good (we were able to get exactly what we hoped for), the cars are excellent all around, and I think we got a very fair deal. More
by repeat audi customer
Employees Worked With
Martin Zellhoefer
May 30, 2016
Excellent Experience! This is my second purchase at this dealer. They were so great the first time, that I had to return for my next purchase. I plan to return again for my This is my second purchase at this dealer. They were so great the first time, that I had to return for my next purchase. I plan to return again for my next Audi. Everything about this dealer and everyone I had to work with was excellent. More
by Cis003
Employees Worked With
Stephen Saunders, Brad Fisher, Nishant Paul
February 21, 2016
The best car buying experience ever!!! Yesterday I went to Audi Silver Spring to just look at an Audi. Today I am a very happy and overjoyed owner of a new 2016 Audi A6. The environment was Yesterday I went to Audi Silver Spring to just look at an Audi. Today I am a very happy and overjoyed owner of a new 2016 Audi A6. The environment was very warm, welcoming, and friendly. Marcelo was very patient and answered all of my questions. He was very knowledgeable about Audi and that made me feel comfortable. Marcelo is who you need to see with his knowledge and professional interaction you will be a proud Audi owner too!! More
by itszette
Employees Worked With
Marcelo
December 19, 2015
2015 Certified Allroad Purchase Marcelo was very knowledgeable and helpful explaining the features of the Allroad. He conducted the transaction efficiently and took care of shipping Marcelo was very knowledgeable and helpful explaining the features of the Allroad. He conducted the transaction efficiently and took care of shipping me some items that were mistakenly left in my traded in vehicle. More
by Wheelman
Employees Worked With
Marcelo Von Glehn
November 05, 2015
Wildly Unhelpful I gave two stars because I got the car I wanted but the customer service experience was horrible. I know I was looking at an Infiniti on an Audi lot b I gave two stars because I got the car I wanted but the customer service experience was horrible. I know I was looking at an Infiniti on an Audi lot but xxxx, it was bad. First, the salesman, who I assume is the only employee that knew anything about used cars, wasn't there when I showed up at the agreed upon time. So I got setup with a really pleasant gentleman that knew nothing about this car. At one point, he told me "I've never even been an Infiniti." Luckily I had done plenty of research and know a decent amount about cars so after the test drive I decided to purchase the vehicle. The car wasn't ready yet so I had to wait a few days to take delivery which wasn't an issue. Upon returning to take delivery and pay, I was informed someone will show me the features of the car. Again, no one knew anything about it and they basically said good luck. Two weeks after taking delivery I noticed my previous car hadn't been paid off by the dealer. I called the finance manager and he explained my payment was stuck in accounting because of an account number. Was anyone ever going to contact me for my account number? After sorting that out, 3 weeks later my trade in had finally been paid off. At the same time, I hadn't received my new title and tags. I called and reached the woman in charge of tags and titling and she hadn't processed my information over two weeks after purchase. It has now been almost a month since I purchased the car and still no title and tags. Long story short, go here if you already know what you are looking for and if want to be inconvenienced by having to micromanage them. More
by semperfibw92
Employees Worked With
Brian Keys
September 30, 2015
Service Experience Service is worst, Took more than 3 hours for regular service,didn't provided loaner car because it is regular service. None of issues are addressed.Pr Service is worst, Took more than 3 hours for regular service,didn't provided loaner car because it is regular service. None of issues are addressed.Promised test drive with service engineer that didn't happen.No place to sit in service lounge.Service Consult's has time to talk to customer dogs and they didn't have time to answer customer questions. More
by Raj123
Employees Worked With
Aaron Klimchuck
September 23, 2015
Great purchase experience! I recently purchased a certified pre owned 2012 A4 Avant with the help of Stephen Saunders. I did this sight unseen as I had it shipped to Colorado, I recently purchased a certified pre owned 2012 A4 Avant with the help of Stephen Saunders. I did this sight unseen as I had it shipped to Colorado, where I live. In order to do this I had to fully trust Stephen and the Audi brand. Stephen was very professional, honest and went out of his way to assist me with my questions. He didn't miss a beat and it was a pleasant experience working with him. This car replaces my 1996 A6 wagon, which has been a great car over the many years on our washboard dirt roads. Don't hesitate working with Audi Silver Spring, Stephen Saunders or on buying an Audi. Thank you Steve! More
by corj
Employees Worked With
Stephen Saunders
September 06, 2015
Outstanding Experience I have a 2010 Audi A4 that I always bring to Audi Silver Spring for routine maintenance and for service. For 2 years, I was able to work with Aaron K I have a 2010 Audi A4 that I always bring to Audi Silver Spring for routine maintenance and for service. For 2 years, I was able to work with Aaron Klimchuk and he always provided me with professional attention and remarkable follow-through. Aaron was so excellent that he got promoted to Audi corporate services. Man I wish he was still at Audi Silver Spring (the best Audi dealership in the DC metro area)! More
by B4Driver
Employees Worked With
Aaron Klimchuck
September 01, 2015
Excellent Purchase Experience I had a great experience at this dealership. The sale staff is professional and genuine. I worked with James Chase, and everything from the initial I had a great experience at this dealership. The sale staff is professional and genuine. I worked with James Chase, and everything from the initial phone call to responding to questions after the sale. James was great. Highly recommend this dealership. Everyone from the gentleman when you first walk in, salesmen walking around, the managers and finance were top notch. I picked up an 2013 A7 from these guys. More
by cjpatel23
Employees Worked With
James Chase
