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Audi Silver Spring
Silver Spring, MD
1,556 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Audi Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,556 reviews
August 27, 2012
Tom Schweiss made my recent Audi purchase the best car buying experience I have ever had. I pre-ordered by car He kept me abreast the entire time and was extremely flexible when I needed to change my pi buying experience I have ever had. I pre-ordered by car He kept me abreast the entire time and was extremely flexible when I needed to change my pick up date. The entire purchase transaction was smooth and I with out hesitation I would recommend Tom and Audi Silver Spring. More
by loriestherdavis
Employees Worked With
tom schweiss
August 18, 2012
Tom has worked with several of my partners on their Audi purchases and came highly referred. He was super patient as I considered several models and worked through every option I outlined. In the end, I pur purchases and came highly referred. He was super patient as I considered several models and worked through every option I outlined. In the end, I purchased Q5 and was out of dealorship in less than 1 hour. More
by stutauber
Employees Worked With
Thomas Schweiss
August 13, 2012
The car was late in coming but more importantly Jacob did not keep us updated on progress. We had to repeatedly call him for a status. I also provided authorization to pull my credit bureau for financing m not keep us updated on progress. We had to repeatedly call him for a status. I also provided authorization to pull my credit bureau for financing more than 15 days before we took delivery. The report was not pulled until the day before so I was surprised at the low FICO (not Audi's fault by any means) Score and becasue of the last minute nature of the inquiry it did not afford me an opportunity to fix my bureau so I was stuck with a 3.9% rate instead of 2.9%. And as Jacob laid out in his email that inlcuded this survey link it was crazy at the delaership when we went to pick the car up. Jacob had specifically told me 6:30 and yet had another customer at the same time. More generally on the servicing, the cost of parts is outrageous. $350 for light bulb, seriously? More
by lechnerg
Employees Worked With
Jacob Jay
August 06, 2012
Tom Schweiss was knowledgeable, helpful, friendly, responsive and professional. He made the entire process easy and enjoyable. Tom is why I recommend Audi Silver Spring! responsive and professional. He made the entire process easy and enjoyable. Tom is why I recommend Audi Silver Spring! More
by BMattes
Employees Worked With
Tom Schweiss
August 06, 2012
We do not usually give superlative ratings to a car buying experience because the experience does not usually match the expectation. With Vince O'Donnell and the team at Audi Silver Spring, the experi buying experience because the experience does not usually match the expectation. With Vince O'Donnell and the team at Audi Silver Spring, the experience of buying our vehicle surpassed our expectation. The negotiations were extremely fair and open, the facility was exquisite, and the customer service was simply outstanding. Vince answered all of our questions, enabled us to take a detailed test drive (alone), and made spot-on recommendations on maintenance packages. We were not expecting to make a purchase on that day, but we did and have absolutely no regrets. We would definitively recommend this dealership and Vince O'Donnell. John and Paula Eggert More
by dynvrP77
Employees Worked With
Vincent O'Donnell
July 31, 2012
Very responsive and proactive to satisfy my needs. Gave me an offer simply too good to pass up when the exact car configuration wasn't available in the Eastern half of the USA. A wonderful car shopping ex me an offer simply too good to pass up when the exact car configuration wasn't available in the Eastern half of the USA. A wonderful car shopping experience. More
by kirk
Employees Worked With
Jacob Jay
July 25, 2012
Awesome customer service! The entire Audi team took the time to get me where I needed to be on my existing trade in vehicle while providing excellent service and competative pricing on my new vehicle. High time to get me where I needed to be on my existing trade in vehicle while providing excellent service and competative pricing on my new vehicle. Highly recommend this Mile One Audi dealer over the other local Audi dealers. See Jacob Jay in sales he knows his Audi's!!! More
by ace718569
Employees Worked With
Jacob Jay
July 19, 2012
We worked with Jacob for our purchase a new Audi A4. He is very feiendly and knows all the details about the car. The whole experience is wonderful. is very feiendly and knows all the details about the car. The whole experience is wonderful. More
by yiwangaudi
Employees Worked With
Jacob Jay
July 18, 2012
Vincent was by far my favorite sales associate I have ever dealt with at any dealership. Not once did he try to sell me something I didn't want or even push me into buying what I did want. He was very ever dealt with at any dealership. Not once did he try to sell me something I didn't want or even push me into buying what I did want. He was very patient, laid out all of my options, and gave me the best deal possible. I will definitely recommend this dealership and return when my lease is up! More
by SilverSpringsAudiRocks
Employees Worked With
Vincent O'Donnell
July 16, 2012
Set a service appointment and dropped my 2011 Q5 3.2 off at 7:30 am for a 10:30 am 25K oil change - service (pre-paid).... dealer did not get to the car till 1 - 1:30 pm. Finished it at 3 pm. The service ad at 7:30 am for a 10:30 am 25K oil change - service (pre-paid).... dealer did not get to the car till 1 - 1:30 pm. Finished it at 3 pm. The service advisor called and stated that the car needed front brakes pads and rotors at cost of $905.00. To say the least, this is very early for a car to need this work (blogs on line state that there is a premature brake wear issue with 2011 Q5's - will contact AudiUSA Headquarters in Herndon, Va to address this issue.) and the price is very high(most dealers are $700). I did some more research and this dealer has a current $100 coupon on line for brake pads-rotors that was not offered to me at the time of the quote. Had a Maryland State Certified Inspection Station look at them today and they stated that I have 5-7K more miles on them. Note:warning light did not go on nor any brake noise. My 2006 BMW mechanic that he would do the job with Audi OEM parts for $467+ tax-just about 1/2 the price quoted. More
by Chipman54
Employees Worked With
Phil Lozano, Phillip Lozano
