Audi Silver Spring

Audi of Silver Spring was by far the best dealership I have ever purchased a car from. Our salesman Brian Keys is such a down to earth person and made the entire process very easy. He was our comic relief have ever purchased a car from. Our salesman Brian Keys is such a down to earth person and made the entire process very easy. He was our comic relief while we waited for everything to process, so if you are looking for someone with a good sense of humor he is your guy. We were able to pick out the car we wanted, do a test drive, and drive the car off the lot within a few hours. We both want to thank the entire staff for doing such a great job and making this experience a lot less painful than it could've been. We'll see you guys again in a few years!! More

I would say my main reason for thinking so highly of Vince and Mike was how they showed their concern for my travel distance. I did travel from Hershey PA to buy my car at Audi Silver Spring. They answe Vince and Mike was how they showed their concern for my travel distance. I did travel from Hershey PA to buy my car at Audi Silver Spring. They answered all my questions about my A6 and were right on with those answers. The car looks as good as they said and was worth my trip to Maryland. GREAT JOB GUYS............... More

I must say this is the best car buying experience I've had, and I have been purchasing cars/trucks a very long time. Johnny Franco was on top of his game when it came to listing to me and giving me the p had, and I have been purchasing cars/trucks a very long time. Johnny Franco was on top of his game when it came to listing to me and giving me the pitch about the car I wanted to buy. He worked with me and help me to understand about Mile One Audi Dealership committment to customer service. It was Easter weekend, and Johnny was set to come into the dealership for delivery if I could not make it in on Saturday. Things worked out, but just his willingness to come in was enough to say that I will return when I'm ready to purchase another car. I will also give great reviews if anyone ask me about Mile One Audi. Thanks guys for a great car buying experience. More

Most of us do not look forward to the process of buying a new car. When I bought my 2011 Audi A3 TDI from Audi Silver Spring, I was fortunate to have Johnny Franco as my salesman. Johnny gave me a fair pri new car. When I bought my 2011 Audi A3 TDI from Audi Silver Spring, I was fortunate to have Johnny Franco as my salesman. Johnny gave me a fair price. When an Audi with the options I had chosen was not available, Johnny helped me order the car that I wanted. He provided great service and quickly returned phone calls and emails. I would recommend Audi Silver Spring to my friends and family. More

Certified pre-owned sales manager called to apologize and explain the situation that led to my earlier dissatisfaction and negative review. Apologies accepted despite an unfortunate confusion and lack of fol explain the situation that led to my earlier dissatisfaction and negative review. Apologies accepted despite an unfortunate confusion and lack of follow up. I would like to retrieve or at least edit my earlier review. More

Customer Service was great, the service advisor kept me well informed on the status of my vehicle by calling me every other day. He provided a Audi loaner that was clean and a new 2011 model. The service d well informed on the status of my vehicle by calling me every other day. He provided a Audi loaner that was clean and a new 2011 model. The service dept advised to replace the water pump with a new and better one, it was still under warranty. More

Dealership was very busy on Saturday and my scheduled appt. was 3:15 but I was not seen until 4:15. I was able to complete my purchase several hours later. The dealership closed at 6:00 PM but we staye appt. was 3:15 but I was not seen until 4:15. I was able to complete my purchase several hours later. The dealership closed at 6:00 PM but we stayed well past that time to complete my transaction. I would recommend this dealership to friends and family, and I would return to them again for another vehicle. Audi financied my vehicle with a competitive interest rate. More

The service and personality of this dealership made me feel more like family than another person needing service even though I did'nt purchase my A8L from there. I would refer any if not all of the peopl feel more like family than another person needing service even though I did'nt purchase my A8L from there. I would refer any if not all of the people that I know who own an AUDI to have a working relationship with AUDI of Silver Spring. More

Buying a car from Audi of Silver Spring was so fast and easy. No waiting around...it was signed, sealed and delivered!!! I was allowed to test a number of vehicles and drive my favorite again with no probl easy. No waiting around...it was signed, sealed and delivered!!! I was allowed to test a number of vehicles and drive my favorite again with no problems.The salesmen are educated and know their cars for sure... More

I've been in the market for an Audi R8 (v10 coupe model). I was thinking about ordering one but the wait time is just too long. Just by chance I came upon Audi of Silver Spring and they happen to have the I was thinking about ordering one but the wait time is just too long. Just by chance I came upon Audi of Silver Spring and they happen to have the exact R8 I wanted. It was even discounted :) I contacted them via internet and they got back to me within minutes which I liked. My main contact was Johnny Franco. He is a very nice guy and was looking to make my experience very easy without problems. I arrived to the dealership not knowing I would actually buy the R8 but when I saw this beautiful work on art sitting in the showroom.. well lets just say it was love at first site. I came in a rental car from Enterprise and Johnny made life easier by taking the rental out of my life and sent me on my way in my new Audi R8. Everyone I dealt with at Silver Spring Audi was very friendly.. including Frank Gomez and James Wang. I would higly recommend this dealership. Thanks again! More