Audi Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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One of THE best new car buying experiences I have had. Dealing with Jay Jacobs and Frank Gomez could not have been more pleasant and accomodating. First class treatment and price led to my purchase and I Dealing with Jay Jacobs and Frank Gomez could not have been more pleasant and accomodating. First class treatment and price led to my purchase and I'll be back for future buying needs. More
Very pleased with the overall experience of purchasing a new vehicle from Audi Silver Springs, MD. I built my 2013 Audi A6 online to the specifications I wanted and Audi Silver Springs Internet Sales Manag new vehicle from Audi Silver Springs, MD. I built my 2013 Audi A6 online to the specifications I wanted and Audi Silver Springs Internet Sales Manager provided me a fair and below current true market value (TMV) price for the vehicle. The price was also below that of five other Washington DC Area Audi Dealership offers. Audi Silver Springs ordered my vehicle, kept me informed of its progress (ordered, built, shipped from Germany, transported to the dealership, and its final arrival). The sales manager was courteous, knowledgeable, and customer oriented. This is the BEST of my three new vehicle buying experiences. I highly recommend Audi Silver Springs, MD if you're planning on purchasing a new Audi or want an outstanding buying experience. More
When I walked into the Audi Silver Spring Dealership, I was hesitant and nervous as I had not had a new car or car note for the past 7 years. Jacob Jay put my mind at ease. He was very kind and professio was hesitant and nervous as I had not had a new car or car note for the past 7 years. Jacob Jay put my mind at ease. He was very kind and professional. Jacob made sure that I understood everything that he was describing and the benefits of owning an Audi. I felt comfortable and unintimidated; I purchased my new Audi Q5 and I so happy about it. It's beautiful and a smooth ride. Go see Jacob! He'll take great care of you... More
My intial contact with the dealership was through the internet. Jacob Jay was very responsive with all questions and was very reliable to follow through on all communication. In person he was very respec internet. Jacob Jay was very responsive with all questions and was very reliable to follow through on all communication. In person he was very respectful and efficient at coordinating all of the departments involved. The whole process was stress free and even after the sale, he had excellent follow through on all remaining details. The whole dealership had great employees and I would definitely recommend Jacob Jay to anyone looking to purchase a car. More
This is the second new Audi that I've bought from this dealer. I come to them because they are price-competitive and much nicer and fairer than the Audi dealers that are located closer to me. I have reco dealer. I come to them because they are price-competitive and much nicer and fairer than the Audi dealers that are located closer to me. I have recommended them to others and will continue to do so. More
Very good service. We were consistently offered snacks and beverages while we waited, and never felt coerced or forced into making a decision. Our salesman was very friendly and patient, and never gave u and beverages while we waited, and never felt coerced or forced into making a decision. Our salesman was very friendly and patient, and never gave us "the go around" in order to make a sale. We set an appointment and had everything waiting for us and ready to go as soon as we arrived. They even moved us into a separate office in order to speed the process along. We received a very fair price, and could not be happier with the product and service. If I am ever in the market for another vehicle, I would not hesitate even one second to return to Audi of Silver Spring. More
Everyone was informitive and helpful. I felt no pressure Everyone was informitive and helpful. I felt no pressure and was guided through the purchasing process gently. The detail work on our pre ow Everyone was informitive and helpful. I felt no pressure and was guided through the purchasing process gently. The detail work on our pre owned Camry was excellent. Very helpful to leave the store fully registered with our tags. More
I had a very positive experience with Mr. Jay and most likely would have not purchased the car had it not been for him. I felt that he was very fair an honest. In addition he was able to help me with some likely would have not purchased the car had it not been for him. I felt that he was very fair an honest. In addition he was able to help me with some unusual needs. I needed to trade in a car which was physically with my son at college out of state. I did not want to go get the car only to be given an unacceptable price. I sent pictures and was able to get a fair price before I went to bring back the car. This was extremely helpful. With all my needs met, it was difficult to say no. More
My first Audi and of couse my first A3. Jacob Jay made buying my first A3 easy. We did everything by email, so no waiting around at the dealership to get the best price! Once I arrived at the dealership buying my first A3 easy. We did everything by email, so no waiting around at the dealership to get the best price! Once I arrived at the dealership to pick up my car, it was everything Jacob told me it would be. I was in and out within an hour! My kind of Car Buying. I definately would recommend both Audi of Silver Spring and Jacob Jay...... More
Although I was utterly dissatisfied with Audi's failure to offer me a reasonable trade in value for my vehicle, I can not fault the salesman, Tom Schweiss for that. He is extremely knowledgeable of not ju to offer me a reasonable trade in value for my vehicle, I can not fault the salesman, Tom Schweiss for that. He is extremely knowledgeable of not just the Audi A5 I purchased, but of many vehicles. His broad based knowledge really allowed him to "compare and contrast" as he worked with me. He is patient and trys to be really helpful. I especially appreciate all the follow up he has done since I purchased the A5. Thanks Tom! More