Audi Silver Spring

Best dealership experience I have ever had. Several area dealers responded to my internet inquiry. I tried one closer to home, but when that didn't work out, I responded to Jacob Jay's email invitation to dealers responded to my internet inquiry. I tried one closer to home, but when that didn't work out, I responded to Jacob Jay's email invitation to give Audi Silver Spring a try. One phone conversation with him was enough to convince me to brave the Cabin John bridge and the dreaded beltway "S turns" and drive all the way over to MD to buy the A6 I knew I wanted. It was the right decision, because not only is Jacob a courteous, knowledgable and highly professional salesman, he was backed up by a great team. The facility itself is first class, but it is the staff that really impressed me. I was treated like my business was important to them, not only by Jacob, but by his sales manager Frank Gomez, and the finance manager James Wang as well. They didn't waste my time. They took the stress out of the pricing process with their straightforward approach. You never know if you got the best "deal" possible, but I'm convinced I was treated fairly and honestly and they were in line with what the internet said they should be. I knew I would love the car: Jacob was able to find exactly the configuration I was looking for. But, I usually sort of dread the buying process and was very pleasantly surprised by how well it worked out with these guys. More

This was a great experience. I initially found the car at this dealership on the internet while I was vacationing abroad. I contacted the dealership and got a very prompt reply from Stephen. After I coupl at this dealership on the internet while I was vacationing abroad. I contacted the dealership and got a very prompt reply from Stephen. After I couple of emails, I settled on the car. He offered me a very fair price. I tried calling him to get paperwork started, but my phone service was horrible. We couldn't hear each other. But Stephen was willing to work with me and again promptly emailed instructions so that I could secure the car. Once I arrived back in the states, I headed over to the dealership. Meeting him in person, he was just as patient and courteous as through email. We got the paperwork done and he then gave me a thorough overview of all of the features of the cars. I was jet lagged and tired, so he did thus quickly but efficiently. This dealership is about an hour away from me and there are other closer ones, but I plan on making any future Audi purchase here because of Stephen. Knowledgeable, courteous, patient. More

Fantastic experience overall. Impressive knowledge of the vehicle and all its attributes. Worked well with me from initial contact all the way through finalizing the purchase and beyond - extrmely helpful a vehicle and all its attributes. Worked well with me from initial contact all the way through finalizing the purchase and beyond - extrmely helpful and courteous. More

Quick deal, good communication. Started off a bit on the wrong foot, but finished strong. Good experience overall, and was able to deal with an unusual financial situation. wrong foot, but finished strong. Good experience overall, and was able to deal with an unusual financial situation. More

We recently purchased a new Audi and had a superb experience at the Silver Spring dealership. Our salesman, Jacob Jay, was extremely knowledgeable, very courteous and great to work with. We very much experience at the Silver Spring dealership. Our salesman, Jacob Jay, was extremely knowledgeable, very courteous and great to work with. We very much appreciated his sincere insights, thoughtfulness and excellent recommendations. The whole process was stress free and he found us exactly the car we wanted. A truly wonderful experience. We recommend Jacob Jay and Audi Silver Spring without hesitation to anyone who is looking for an Audi. More

I just bought a new Q5 in an open and honest transaction. No pressure purchase! A truly wonderful experience. Audi Silver Spring is a class act dealer! transaction. No pressure purchase! A truly wonderful experience. Audi Silver Spring is a class act dealer! More

I knew what options and car(s) I wanted to test drive. The Audi Brand Specialist (Thomas Schweiss) called based upon my a referral from my Audi A5 Service Consultant. Tom was great, he did not pressure me The Audi Brand Specialist (Thomas Schweiss) called based upon my a referral from my Audi A5 Service Consultant. Tom was great, he did not pressure me to added option and let me drive the S5 and Q5, both great vehicles. I had a great buying experience and got the car for the price I wanted. Overall, I felt like I was treated with respect thru out the process. I really enjoy working with Audi Sivler Springs More

We recently purchased a new Nissan through Herb Gordon MileOne and were very pleased, so when we decided to purchase an Audi, we went next door to Audi Silver Spring. Our salesman, Jacob Jay, was very cu MileOne and were very pleased, so when we decided to purchase an Audi, we went next door to Audi Silver Spring. Our salesman, Jacob Jay, was very curteous and knowledgeable-we could not have asked for a better experience. He found exactly the car we wanted and gave us a great deal. He spent a lot of time going over the car with us-very important with a high tech automobile! More