Audi Silver Spring

Very professional and pleasant dealership I had a great experience starting from the negotiation phase in which we came to a very good deal fairly quickly and then Brian and the team had to br I had a great experience starting from the negotiation phase in which we came to a very good deal fairly quickly and then Brian and the team had to bring the car from Georgia (due to the specific trim i asked) and that happened very fast. He was a pleasure to deal with all throughout. Brad on the finance department was great as well. Had a great experience throughout. More

Pleasant and professional dealership From the moment I spoke to Hayley, up to and including when I drove the vehicle off the lot, she was nothing but friendly, professional, patient, and From the moment I spoke to Hayley, up to and including when I drove the vehicle off the lot, she was nothing but friendly, professional, patient, and courteous. She was always willing to go the extra mile to answer my questions and ensure that I was happy throughout the entire process. For example, when I asked for an itemized out the door price, she provided it to me promptly and it was presented in a clear, easy to understand format. When I asked another dealer for the same info, they took days to respond and actually never gave me the info — only a window sticker. Before I drove the vehicle off the lot, Hayley took time to acquaint me with the primary features of the car, instead of handing me the keys and saying “bye!” The car has a lot of technology and it can be daunting to figure it all out. I truly felt like a valued customer and not just another number. I was offered coffee, water and snacks and relaxed in the comfortable lounge while my credit was being run. I also received a nice “goody bag” with Audi keychains and an elegant ballpoint pen. Sam, in finance, was also very professional and did not force me to buy any unnecessary add-ons. I liked the survey that I took via the iPad Pro which informed me which things, such as Audi Care, were recommended and how much it would cost per month, if rolled into my loan. At one point I was unsure of the numbers on the paperwork and Sam did not rush me. He allowed me to use my calculator to double check the numbers before signing anything. This was a very pleasant experience and I would definitely buy from this dealership again in the future. More

Hayley was very helpful and friendly/enjoyable to work with! Hayley was very helpful in finding a vehicle that had all of the specs I was searching for. She also worked very hard to get the best deal that she c Hayley was very helpful in finding a vehicle that had all of the specs I was searching for. She also worked very hard to get the best deal that she could. I didn't end up buying the vehicle through Silver Spring, but I would still recommend them to friends. More

Great car buying experience with Haley! Purchased my dream car with Hayley and Team's help. Upon arrival, the car I wanted was ready for a test-drive and Hayley did an excellent job going o Purchased my dream car with Hayley and Team's help. Upon arrival, the car I wanted was ready for a test-drive and Hayley did an excellent job going over the features of the vehicle. She demonstrated excellent customer service skills and professionalism which made the long commute from D.C. totally worth it. Not only did she have my best interest in mind when it came to my financing situation, but she went above and beyond, offering to contact her directly if I had any questions and that she would make herself available. Sure enough, I had questions, and Haley was right there to help! Top notch service! Highly recommend this dealer. Thanks Hayley & Team! More

Amazing Experience with Atanas and the whole crew! Just purchased a beautiful Audi from Atanas Ivanov at Audi of Silver Spring. It was truly the easiest and best car purchasing experience of my life! A Just purchased a beautiful Audi from Atanas Ivanov at Audi of Silver Spring. It was truly the easiest and best car purchasing experience of my life! Atanas was very knowledgeable and low pressure (the cars kinda sell themselves). I purchased a 2014 A5 convertible that looked brand new with the exception of the fabric hood. The service department head was very honest and helpful and the sales manager, Mike Mazak, also went out of his way to help. I went by myself to look at a specific car and ended up purchasing it that day. My house is an hour away and Atanas offered to drive my car back home in rush hour traffic and I'm sure he had a 2 hour commute back to his home in Baltimore. Brad in the finance department was fantastic and worked quickly to get me out on time. Tala Drammeh happily drove to my house to pick up Atanas. Everyone was so helpful, friendly, and a pleasure to work with. I'll definitely be calling Aatanas to discuss an SUV within the year. Truly a wonderul experience! More

Worth the 3 hour drive! I have always been a Mercedes Benz girl and felt it was time for a change. Although I had said "I don't do Audi's, I went and test drove an Audi Q5 a I have always been a Mercedes Benz girl and felt it was time for a change. Although I had said "I don't do Audi's, I went and test drove an Audi Q5 and fell in love with the style and handling. That was it. However, I only wanted a white with a pistachio beige interior and that proved difficult to find anywhere near where I live in the suburbs of Philadelphia. I went online and located one in Audi Silver Spring, almost three hours away. Bill called me the next morning, set everything up for me to come test drive on a Saturday, and then when I changed the plan to come the day before, he arranged to come in on his day off and a short time later, I had left my Mercedes ML350 behind and drove off in my shiny white, pistachio beige Audi Q5. From start to finish, a classy, friendly, timely experience and I smiled all the way home. In fact, I'm still smiling. Thanks Audi Silver Spring - you were all wonderful! More

Great and quick experience! Great, pain-free experience! I got there when they opened on a Saturday and told them I had a hard stop at 11 to make my son's football game. They d Great, pain-free experience! I got there when they opened on a Saturday and told them I had a hard stop at 11 to make my son's football game. They did it! That's world record time by car buying standards. The negotiation was fair and quick. I would have been done even quicker if it wasn't for my insurance company. Hayley was great -- knowledgeable, professional and easy-going. More

Very helpful and friendly Customer friendly. The salespeople go out of their way to be helpful. Even when the purchase is over (a month ago) the salespeople especially Haley we Customer friendly. The salespeople go out of their way to be helpful. Even when the purchase is over (a month ago) the salespeople especially Haley welcome you back to explain things you might not know about your new car. I find this very comforting since I myself have trouble with all of the computer gadgets More