Audi Silver Spring

Excellent customer service Audi of Silver Spring service dept. are very professional and dedicated to their customers. If there is an issue with customers' satisfaction, they wi Audi of Silver Spring service dept. are very professional and dedicated to their customers. If there is an issue with customers' satisfaction, they will go "Above and Beyond" to rectify the situation in a timely manner. For the first time a few weeks ago, I dropped off my A8 for major services, and there was a technical problem with the messaging app they use to provide clients a real-time update on their car; which resulted in them not notifying me after deciding to keep the car overnight. Even though the reason for keeping my overnight was due to unavailability of necessary parts to fix the car, they took responsibility for the brief, break in communication that transpired. They washed, cleaned and refueled my car, free-of-charge after the service was completed the next day and delivered the car, in the rain, to my apartment. Thank you, Evan, for your leadership, and Dimitra, for your professionalism and for handling a frustrating situation with patience and smile More

Amazing customer service!! Brian Sarecky was wonderful in assisting me with the car buying process. I felt comfortable the entire time and extremely happy with my purchase. I ca Brian Sarecky was wonderful in assisting me with the car buying process. I felt comfortable the entire time and extremely happy with my purchase. I can’t reccomend him enough! I would highly reccomend Audi Silver Spring and especially Brian! I will be back in the future. More

Exemplary car buying experience My salesman, Atanas, was knowledgeable and personable. Brad, in the Finance department worked hard to gain my business and found financing that match My salesman, Atanas, was knowledgeable and personable. Brad, in the Finance department worked hard to gain my business and found financing that matched what the credit union was offering, and Valentin worked with me to negotiate a good deal on my brand new A3. I've had many car burying experiences over the years, but this one exceeded my expectations. Across the board, from excellent customer service, to knowing their product, to getting you in the driver's seat, I would highly recommend Audi of Silver Spring for a great car buying experience. More

Very professional From start to finish Julian exemplified the professionalism that I would expect from a luxury car brand. His knowledge, follow-up and personal care ma From start to finish Julian exemplified the professionalism that I would expect from a luxury car brand. His knowledge, follow-up and personal care made my experience a pleasant one. I would absolutely recommend my friends to Julian for their auto next purchase. More

Best Dealership and Best Man Marcelo .. I worked with Marcelo from Audi Silver Spring for my purchase. I would recommend him to anyone anytime. He really has great patience and he understood I worked with Marcelo from Audi Silver Spring for my purchase. I would recommend him to anyone anytime. He really has great patience and he understood clearly what I am looking for and helped me achive my purchase with a great deal. Being long memorial day weekend, he thoroughly spent time going over all the features and packages which made my life very easy understanding new technology. He is very knowledgeable and easy to work with and made my purchase very flexible even when I was not sure about my purchase. I recommend Marcelo very highly and I have already circulated his information in all of my social circle. Thanks Marcelo .. I appreciate all if your help. More

Exceedingly Happy Excellent Overall Experience. Brian Keys, Specialist, quickly identified my needs and wants , matched me with the perfect vehicle and provided outstan Excellent Overall Experience. Brian Keys, Specialist, quickly identified my needs and wants , matched me with the perfect vehicle and provided outstanding customer service. Finance Manager, Sam Wright was very knowledgeable and enlightening. Sam went the extra mile by providing me additional helpful information for the future. If my highly reviewed Audi A6 Prestige can live up to its’ reviews, I’ll definitely be back for future purchases with this outstanding staff. Martha More

Mohammad was very helpful in helping me find the car I wanted. He was polite and thorough in asking us questions about what we were looking for. He was the mo was very helpful in helping me find the car I wanted. He was polite and thorough in asking us questions about what we were looking for. He was the most knowledgeable car sales associate I have ever worked with. More

Fantastic and Memorable Experience!! From the time you walk through the doors till final delivery of the vehicle the service provided was outstanding!! The Entire Team provided a memorabl From the time you walk through the doors till final delivery of the vehicle the service provided was outstanding!! The Entire Team provided a memorable purchasing experience!! Fantastic customer service from everyone you meet. Thank you all for taking away the anxiety of buying a car and providing me with one that I will share with others for years to come! A special thank you to Atanas Ivanov for his above and beyond service!! Greatly appreciated! If you want an enjoyable experience in car buying, this dealership is where you need to go.... More

Audi S5 The salesperson, Atanas was very knowledgeable about the Audi S4 that I was interested in and also took the time to introduce me to the be four door S The salesperson, Atanas was very knowledgeable about the Audi S4 that I was interested in and also took the time to introduce me to the be four door S5 Coupe, which was a step up from the S4. The Sales Manager worked hard to make a very competitive deal on the car. Overall it was an excellent experience. More

Best and fastest vehicle purchase ever! Purchased a 2018 Audi TTS in record time, GREAT deal. All staff went overboard to ensure I had the best customer experience possible. I've purchased o Purchased a 2018 Audi TTS in record time, GREAT deal. All staff went overboard to ensure I had the best customer experience possible. I've purchased over 25 cars in my life time. This dealership beat them all! More