Audi Silver Spring

Came in to have scheduled service in my vehicle. Service was outstanding as usual!! I scheduled my appointment at a convenient time and dropped my car off. I was kept updated throughout the entire p Service was outstanding as usual!! I scheduled my appointment at a convenient time and dropped my car off. I was kept updated throughout the entire process and was contacted when my vehicle was ready. My car was clean and ready to go when I got there. akways a great experience! More

2018 Audi Q5 The sales associate worked to find the right vehicle for me. I am glad I went to Audi Silver Spring. Overall it was a nice experience. The sales associate worked to find the right vehicle for me. I am glad I went to Audi Silver Spring. Overall it was a nice experience. More

Great Experiece with great staff. Went in knowing what we were looking for and Brian did an awesome job helping us to fine tune our search and pick out the perfect car for us. Very sat Went in knowing what we were looking for and Brian did an awesome job helping us to fine tune our search and pick out the perfect car for us. Very satisfied and would definitely go back! More

Excellent in sales and service My family just leased our fourth vehicle from Audi of Silver Spring.....Vince helped me choose a S5 that I’m really enjoying......He’s knowledgeable, My family just leased our fourth vehicle from Audi of Silver Spring.....Vince helped me choose a S5 that I’m really enjoying......He’s knowledgeable,easy to work with, and goes the extra mile.....also excellent after the sale! And a holler out to Phil in service.In a day where service often disappears......his is first rate!.Thx Guys More

Great customer service Julian made the whole process of buying the car stress free and easy. He was able to answer all my questions and walk through the buying process. In l Julian made the whole process of buying the car stress free and easy. He was able to answer all my questions and walk through the buying process. In less than 2 hours I was able to walk with keys to a BMW. Great customer service. More

Excellent Experience, I'll Be Back! Julian was an awesome salesperson, he got me a great deal on my S5 and helped set everything up without any issues, go see him! Julian was an awesome salesperson, he got me a great deal on my S5 and helped set everything up without any issues, go see him! More

Great Manager Very easy Manager to work with. Great customer relations skills. He takes care of customers 100%. Please see Val he will take care of you. Very easy Manager to work with. Great customer relations skills. He takes care of customers 100%. Please see Val he will take care of you. More

Q5-2017 CPO I was dealing with Julian Collins. He is a natural Sales person and a Sweet talker. But you need be a good negotiator (in a good sense) to work with I was dealing with Julian Collins. He is a natural Sales person and a Sweet talker. But you need be a good negotiator (in a good sense) to work with him. Overall experience was wonderful. More

Genuine Customer Service & Care I started coming to this dealership when I got my first A4 in 2001. Although I moved and started having my car serviced at a different Audi, it was gr I started coming to this dealership when I got my first A4 in 2001. Although I moved and started having my car serviced at a different Audi, it was great to come back and see quality hasn't changed a bit in 15+ years. Julian really listened to my husband and I when it came to what we both wanted in our next car, what our budget was, and then streamlined everything into a quick and low stress car buying process....not what we had previously experienced or even expected! We came in looking for a certified pre-owned and got exactly what we were looking for, including a great price on a 2018 A4 with great options and packages, above and beyond service, and also making sure everything was 100% to our satisfaction. After a month of driving a rental and dealing with insurance over a totalled car, Julian and Mike M. went so far as to provide us with a loaner for a week while we waited for the car to finish getting certified, as well as fixing some minor scratches that my nitpicky husband found on the bumper. We didn't even drive the car before signing papers because I knew I could trust Julian's word and Audi's history of stellar customer service. Unlike other experiences, I didn't feel any pressure to buy and didn't feel intimidated by sales tactics or wording that stopped me from being able to say exactly what I was looking for. Whether you're looking for a new vehicle or just checking the new models out, be careful, because it's going to be hard to resist not getting one! It really felt like a miracle that between at least five other dealerships (who are still calling and bothering me!), we ended up getting the car from the last dealership qe visited. We were ready to throw the towel in and all the excitement of buying a new car was pretty much gone by the time we walked in. Julian, Mike and Brad were patient, incredibly helpful, and didn't make it feel like we were any inconvenience even though we were the last customers there on a snowy Tuesday night. Even as we all left the dealership with only papers signed, I had no doubt I worked with the right brand specialist and most professional team available. I even plan on driving the extra distance to have my car serviced at Silver Spring again because they really did help me out and solidify my loyalty to the brand, just as they do for their customers. Julian is highly recommended as he doesn't just help you find the right car, he works with you to find the one you're meant to be in. More

"Super Fantastic Experience, Hassel free" - Nalini Money Fantastic service! Previously I ordered an A3 and this time choose and took delivery of an Audi Q5 in January. Tom Schweiss handled the entire proc Fantastic service! Previously I ordered an A3 and this time choose and took delivery of an Audi Q5 in January. Tom Schweiss handled the entire process from advice, test drive, ordering the vehicle and taking delivery. It was a great experience. Tom Schweiss was very personable, patient, and informative. Spent time to address even the simplest question and genuinely cared about making this process effortless for me. Sam Wright the finance manager was very helpful and patient. What a great team! More