Audi Silver Spring

Exceptional customer service. I want to express my extreme gratitude and awe at the expertise, customer service and niceness of Dimitra. Our car needed work and Dimitra could not h I want to express my extreme gratitude and awe at the expertise, customer service and niceness of Dimitra. Our car needed work and Dimitra could not have been more delightful and helpful. She explained everything clearly and thoroughly to make sure I understand what was going on and what needed to be done. The car was done on time as promised and I am satisfied with the work. Thank you again, Dimitra. More

Best car buying experience to date! From the moment I stepped into this dealership, I felt like Marcelo, our amazing associate, guided us to the right choice for our needs. There was ne From the moment I stepped into this dealership, I felt like Marcelo, our amazing associate, guided us to the right choice for our needs. There was never any pressure, and it felt like both he and the entire dealership was looking out for us, and not just their bottom line. A huge aspect of the buying process is usually met with tension, but our family had a fast and pain-free experience that we won’t soon forget. More

Low pressure, no hassle, buyer friendly Low key sales with useful information, corroborated by external sources. Located car with specs exactly as desired. Reasonable offer without hassling, Low key sales with useful information, corroborated by external sources. Located car with specs exactly as desired. Reasonable offer without hassling, consistent or better than buying services. Low anxiety, high satisfaction. More

Quick service stop Thanks Dimitra was not only very efficient and friendly she made sure that I was back on the road quickly after one of your mechanics fixed a small Thanks Dimitra was not only very efficient and friendly she made sure that I was back on the road quickly after one of your mechanics fixed a small seat latching problem. You are lucky to have such a great employee who cares about her job and good customer service. Bill H More

Great fast service of my S4 My service advisor Dimitra did an awesome job of taking care of my car. She followed all of the special requests I had while the car was there for ser My service advisor Dimitra did an awesome job of taking care of my car. She followed all of the special requests I had while the car was there for service, the service was completed quickly, and she showed me some features on my car that I was not aware of. By far the best experience I have had, getting my car serviced. More

My first car in US I got my first car (new Q5) in the USA. My friends told me that don't trust Dealer, they almost liar. But Mr. Marty is very nice and honest and good I got my first car (new Q5) in the USA. My friends told me that don't trust Dealer, they almost liar. But Mr. Marty is very nice and honest and good service! More

The Perfect Experiences My sales experience with Julian Collins of Silver Spring Audi was perfect. Low pressure, high product knowledge, thorough demonstration of product cap My sales experience with Julian Collins of Silver Spring Audi was perfect. Low pressure, high product knowledge, thorough demonstration of product capabilities. All purchase experiences should begin and end this way. Kudos to Julian and the staff at Audi of Silver Spring. More

Used Car Purchase Experience We contacted the dealership via email through Auto Trader regarding the availability of a car. We were contacted within minutes and setup a time withi We contacted the dealership via email through Auto Trader regarding the availability of a car. We were contacted within minutes and setup a time within an hour to test drive it. Tom Schweiss greeted us upon our arrival. We looked at the car and took it for a drive. Tom stepped away afterwards to give us time to discuss it. We felt no pressure to purchasse. When we decided to buy the car, Tom stayed beyond his normal hours to complete the transaction. Our experience was a good one. More

Excellent! Out of state purchase. No problems. Traded my car through their dealership to my son . They handled all the paperwork. Well done! Thanks for all your Out of state purchase. No problems. Traded my car through their dealership to my son . They handled all the paperwork. Well done! Thanks for all your help. More

Pleasant experience Julian helped me get out of my Audi into a truck and I couldn’t be happier with the experience. Sales staff offered reasonable trade and sales prices Julian helped me get out of my Audi into a truck and I couldn’t be happier with the experience. Sales staff offered reasonable trade and sales prices and a little room for wiggle. Buying a car is a stressful process and Julian is the no pressure kind of salesman you only hear about. He is interested in finding the right vehicle for you. More