Audi Silver Spring

Amazing Service We drive all the way from Reston to Silver spring for service. The service crew is amazing and one special advisor is by far the best of the best. Dim We drive all the way from Reston to Silver spring for service. The service crew is amazing and one special advisor is by far the best of the best. Dimitra is charismatic and up to date on product knowledge. i recommend her to all my Friends and family with Audi’s. Thank you Dimitra!! More

My 4th Audi Alex Max is the only person I want to work with and this is my 4th Audi. He treats me like family. Alex listens to my needs, gives me advice, and do Alex Max is the only person I want to work with and this is my 4th Audi. He treats me like family. Alex listens to my needs, gives me advice, and does an amazing job getting me the car I want at the right price. He also goes the extra mile to keep in touch with me between purchases. More

Trade in of A6 for. Lease on a Q7 A lot of time can be saved if they come up with their highest and best offer on car for consumers more quickly, so other area dealerships don’t have t A lot of time can be saved if they come up with their highest and best offer on car for consumers more quickly, so other area dealerships don’t have to be leveraged to get the best price. More

Great Everyone was very helpfull and super friendly. The Paul brothers we’re very helpful. They complimented my wife but not me. Smart men. Tom was super pa Everyone was very helpfull and super friendly. The Paul brothers we’re very helpful. They complimented my wife but not me. Smart men. Tom was super patient and overall nice guy. I would definetely ask him to babysit my son. The GM has a great team. Take care of your people and they will take of you. Overall it was a pleasure working with everyone. More

Excellent customer service Audi Silver Spring has a very friendly staff. I visited the dealership a couple times to learn more about different Audi models. Everyone there was al Audi Silver Spring has a very friendly staff. I visited the dealership a couple times to learn more about different Audi models. Everyone there was always helpful, approachable, and available when I had any questions. More

Audi Q5 Navigation system not working Let me start by saying, I am a new owner of Audi Q5, a 2018 pre-owned vehicle I bought from another dealer in Virginia a few weeks ago. My Navigation Let me start by saying, I am a new owner of Audi Q5, a 2018 pre-owned vehicle I bought from another dealer in Virginia a few weeks ago. My Navigation System (MMI) went completely off. The soft reboot method mentioned in the Audi Manuals were not working. As the dealer I purchased was gracious and wanted me to stop by, I did not have the time to drive all the way over there. In desperation as the weekend travel was approaching, I reached out to MJ ( Meredith Alex) who had been trying to sell me an Q5 from Silver Spring Aud ( I did not buy as the white color available was not my first choice in color). However, MJ asked me to stop by with my car and that she could have her service advisor Sunil take a look and see if it could be fixed. Friday, I drove over during lunch. The Service desk was really warm, asked me how they could help. They quickly got Sunil to take a look at my SUV. Sunil was the real deal, smart, proficient, he took charge, He asked me to be seated while he worked out a way to squeeze me into the workshop. Diagnosed the issue and fixed it and had the SUV back to me working in 20 minutes while I waited. Sunil then allayed a few other fears I had of sounds when I first accelerated as the ABS kicking in etc... All in all for someone who lost the sale to another dealer, MJ and Sunil made me feel like their best customer. Hats off to these two! I am glad I purchased an Audi and I dont have to feel that I have to go the dealer I bought. Keep up the good work Silver Spring Audi. More

Excellent Car Dealership They ordered the exact brand new car (black Audi A3 with brown interior) that I was looking for, at the price I was looking for ($70 per month less th They ordered the exact brand new car (black Audi A3 with brown interior) that I was looking for, at the price I was looking for ($70 per month less than other dealers). The vehicle arrived in 5 days. The sale process took about 2-3 hours then I was driving home in my new car. Atanas Ivanov was the best dealer I ever worked with. More

Outstanding Customer Service I give this rating 5 Stars because of the outstanding customer service delivered from start to finish while purchasing my 2018 A4. Tom Schweiss is an I give this rating 5 Stars because of the outstanding customer service delivered from start to finish while purchasing my 2018 A4. Tom Schweiss is an outstanding representative of what high quality service means. He was efficient, knowledgeable about the products, and very respectful of my time. Also all the staff that I encountered at the dealership represents the Audi brand of total quality and performance. Would highly recommend this dealership. More

Audi A3 Atanas was extremely helpful in helping me decide which car I should buy. I respect his judgment and when I picked up the car he was fantastic in expl Atanas was extremely helpful in helping me decide which car I should buy. I respect his judgment and when I picked up the car he was fantastic in explaining all the features. I’m extremely please with Audi Silver Spring and most especially Atanas. Many thanks again —- More

Excellent service! Dimitra was so awesome! She was really helpful with all of my questions. I have done research on Audis but still had so many questions. She was so pro Dimitra was so awesome! She was really helpful with all of my questions. I have done research on Audis but still had so many questions. She was so professional. Thank you! More