Audi Silver Spring

Professional, Thorough & Amazing Service!!! I am a loyal Audi customer!! An Audi girl to my core but one of my biggest pet peeves is going thru the process of purchasing a new car. The amount of I am a loyal Audi customer!! An Audi girl to my core but one of my biggest pet peeves is going thru the process of purchasing a new car. The amount of time spent at dealerships can be daunting and can overshadow the experience of getting something new. The lease for my A5 was coming to an end and I was really unsure about what I wanted to do. But a good friend of mine recommended Alex Max at Audi of Silver Spring and the rest is history!!!! From start to finish, my experience superseded my expectations!! Alex has changed my mind about the car buying experience! He reached out to begin the process at 5pm on a Tuesday. By 9:30pm I was driving off the lot in my new car!! He walked me thru the process and assured me that he’d take care of me and he did! I completed the application process around 5:30pm and he called me upon approval to discuss. With traffic, I live an hour away from Audi of Silver Spring and Alex was supposed to leave at 8pm. I didn’t get there until 8:15 but he waited for me. The entire process was seamless! He took the time to walk me thru all the features of my new car. He also made sure I was set up and logged in to access everything. His customer service was par excellence!! If you’re looking to purchase a car, I would highly recommend giving Alex a call! I love my new car and he made the experience far more enjoyable (and shorter)!!! His kindness and go the extra mile attitude made driving the distance worth it! If you’re looking to lease or purchase, give him a call!! You’ll be glad you did! More

Atanas and Sam were great. Shadowed by the extreme wait for Both sales in business office were very friendly the entire experience was slow due to the fact that they only have one person working in the business Both sales in business office were very friendly the entire experience was slow due to the fact that they only have one person working in the business office More

Great Experience, Environment, and People Audi of Silver Spring has been one of the few dealerships I will bring my car into for service. I had the second service due and a few concerns for my Audi of Silver Spring has been one of the few dealerships I will bring my car into for service. I had the second service due and a few concerns for my vehicle. Julie was extremely accommodating and took care of all my needs. The entire staff of the service department is great and they make you feel like family. Brittany is always ready to help and will get you pointed in the right direction, highly recommended More

Audi Silver Spring I purchased a 2016 A7 from Audi of Silver Spring. My salesman name was Atanas. He was very helpful in assisting me find the right car and finalizing t I purchased a 2016 A7 from Audi of Silver Spring. My salesman name was Atanas. He was very helpful in assisting me find the right car and finalizing the deal. Atanas went over and beyond to get the deal done. I am very happy with my purchase and I am enjoying my car. Thank you once again Atanas More

Patient and Professional I showed up at the dealership late on friday night without scheduling an appointment. Alex was working with another customer, but was willing to stay I showed up at the dealership late on friday night without scheduling an appointment. Alex was working with another customer, but was willing to stay late to take a long test drive and sell me on the vehicle. He and Mike were going to stay well past closing to make a deal. I returned the next morning to quickly complete the process. Very professional and everything was explained well. More

Alex Goes Above and Beyond Alex Max was a true pleasure to work with and still is. I went in looking for an Audi A4 and he presented me with many options and lots of great vehic Alex Max was a true pleasure to work with and still is. I went in looking for an Audi A4 and he presented me with many options and lots of great vehicles to test drive. He is patient and truly listens to what the customer wants. He also goes above and beyond by being very easy to reach and still providing support after the purchase. He also made sure that my A4 was in top notch shape. Thanks so much for helping me to obtain my first Audi. Truly a great experience! More

Leasing new car Really like the service and the sales at this dealership. Very friendly and accommodating customer service. Atanas Ivanov and Sam Wright helped me ge Really like the service and the sales at this dealership. Very friendly and accommodating customer service. Atanas Ivanov and Sam Wright helped me get into a new lease. Atanas went above and beyond to meet my needs. Sam’s smile is contagious! Peter Heard in Service has been great whenever I took my Audi in for Service. This is why I chose this dealership to get into another lease. More

Good experience very helpful Friendly service with pickup from the airport. Flew in from New York they were very helpful in making the transaction quick so I could get on the road Friendly service with pickup from the airport. Flew in from New York they were very helpful in making the transaction quick so I could get on the road. More

Recommended replacement tires Dimitra the service advisor was extremely helpful during my 25k service. After securing a service contract with the help of Dimitra, the service tech Dimitra the service advisor was extremely helpful during my 25k service. After securing a service contract with the help of Dimitra, the service tech identified the summer tires needed replacement. Dimitra made several recommendations for replacement and provided a dealer discount for the tires. Can’t say enough about the service and operations. Thanks Dimitra!! More

Pleasant, objective, supportive. I appreciated doing business with Audi Silver Spring and recommend to other consumers without hesitation. My best to the sales and support team, parti I appreciated doing business with Audi Silver Spring and recommend to other consumers without hesitation. My best to the sales and support team, particularly Alex Max. More