Audi Silver Spring

Professional,comfortable. Knowledgeable.. Convenient.. Present a fair deal for a. New car and for a trade in. Knowledgeable.. Convenient.. Present a fair deal for a. New car and for a trade in. More

had an amazing experience at Audi Silver Spring, thanks to Dimitra, the service advisor. She was incredibly helpful from start to finish. Dimitra helped me schedule my service and went above and beyond to to Dimitra, the service advisor. She was incredibly helpful from start to finish. Dimitra helped me schedule my service and went above and beyond to get me a loaner vehicle quickly when I needed it. She explained everything in detail, kept me informed about my car’s status throughout the process, and ensured everything went smoothly. The turnaround time was impressively quick, and it’s all thanks to her excellent service and attention to detail. Highly recommend working with Dimitra if you visit Audi Silver Spring! More

Review for Audi Dealership ⭐⭐⭐⭐⭐ I recently had an incredible experience at the Audi dealership, and I can't recommend them enough! From the moment I walked in, it was clear that this team is made up incredible experience at the Audi dealership, and I can't recommend them enough! From the moment I walked in, it was clear that this team is made up of real professionals who truly care about their customers. In particular, I want to highlight my salesman, Atanas Ivanov. His expertise and dedication made the entire car-buying process smooth and enjoyable. Atanas took the time to understand my needs and preferences, guiding me to the perfect Audi that fits my lifestyle. His knowledge of the vehicles and the brand was impressive, and he answered all my questions with patience and clarity. The dealership itself is welcoming and well-organized, making it easy to explore their fantastic selection of vehicles. The entire staff exudes professionalism and friendliness, creating a comfortable atmosphere that puts you at ease. If you're in the market for an Audi or just looking for exceptional service, I highly recommend visiting this dealership and asking for Atanas Ivanov. You won't be disappointed! Thank you for an outstanding experience! More

Alex did a great job communicating with me during my purchasing of a new vehicle. His experience and friendly demeanor made the experience effortless. purchasing of a new vehicle. His experience and friendly demeanor made the experience effortless. More

I dropped my car off at another local Audi dealership in Maryland (not Rockville and not silver spring) to check my car for a recall, tire bubble and to address an “unusual” sound when I turn the wheel - ev Maryland (not Rockville and not silver spring) to check my car for a recall, tire bubble and to address an “unusual” sound when I turn the wheel - everything was fine until the service representative lied and stated I gave permission for the dealership to Work on my car for almost $1000. Not only did the rep lie, he was extremely rude and hung the phone up on me. As a customer who pays a lot of money for his car and has recommended several people who have purchased expensive Audi models - I was a bit shocked at the unprofessionalism at this specific Maryland location. Instead of finding a way to help the customer - essentially I was left with you need to call your dealership and figure it out. After talking to a manager and several calls with my “home” Audi dealership the problem was resolved. Luckily before I went to that Audi’s location GM and corporate I was able to talk to Dimitra and another gentlemen from Audi Silver Spring - they went above and beyond to help me and assist me with resolving my issue. Even if the answer is you have to pay $1000 being kind, respectful and helpful goes a long way with customer loyalty - Dimitra saved me as a customer and I’ll happily buy a car from silver spring Audi again; however, as to the other dealership in Maryland - they need to Work on service rep training. More

Dimitra is the best customer service rep in the service department. While I have moved on from Audi as my car make, I will not forget her smile, welcoming personality, and the attention she provided during department. While I have moved on from Audi as my car make, I will not forget her smile, welcoming personality, and the attention she provided during every service for my prior vehicle or any issues I had. Also special shoutout to Peter H. and Brittany as well. They were always welcoming and warm every time I walked in, even if they were not my main service reps. Thank you all for the past 3.5 years of service! Will miss you. More

Great customer service and satisfaction, Atanos will go above and beyond 100% recommend him. He made my purchase experience one of the best I have ever had in a car dealership.!! above and beyond 100% recommend him. He made my purchase experience one of the best I have ever had in a car dealership.!! More

Zee made the buying process quick simple and easy. Was able to negotiate via email gave my price and he gave his we met in the middle and I arrived the next day to complete the purchase. Zee was very Was able to negotiate via email gave my price and he gave his we met in the middle and I arrived the next day to complete the purchase. Zee was very respectful the entire time and all in all made the experience painless. More

I had an amazing experience with Zee at Audi Silver Spring! He was very kind, patient and knowledgeable. Even after the leasing process, he has checked in on me and the car numerous times, and offered Spring! He was very kind, patient and knowledgeable. Even after the leasing process, he has checked in on me and the car numerous times, and offered further assistance if needed. I will definitely return when this lease is over, and suggest Zee for anyone I know looking for a new car. If you're looking at Audi (or even if you're not) contact Zee! You won't regret it! Thanks, Zee for your help!! More

Very helpful and guided my wife and I through the whole process. We are very thankful for the assistance that he provided. Looking forward to doing more business with him in the future. process. We are very thankful for the assistance that he provided. Looking forward to doing more business with him in the future. More