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Audi Shrewsbury - Service Center

Shrewsbury, MA

4.8
140 Reviews

140 Reviews of Audi Shrewsbury - Service Center

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November 03, 2024

They are helpful to explain about the problem of my car and took a good care of it. More

by Phucam73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Audi Shrewsbury responded

Here at Audi Shrewsbury, we always value and appreciate our customers' feedback. Thank you, Phuc!

November 01, 2024

Great customer service. Very attentive staff in the service group. They are always very welcoming. More

by Brian. Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Audi Shrewsbury responded

We are so happy that our Audi Shrewsbury team earned your five stars. Thanks, Brian!

October 31, 2024

Felicia and Audi of Shrewsbury has always been very professional and understanding of my concerns More

by jackileblanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jocelyn Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Audi Shrewsbury responded

Thank you for trusting Felicia and the Audi Shrewsbury team with your business! Safe travels!

October 18, 2024

This was my first time getting my new (to me) Audi Q5 serviced here, and the experience was great. Everything went smoothly and my check-in revealed the fact that I had a 40k service that my car was read More

by Michelle M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Audi Shrewsbury responded

Michelle, we're delighted to hear that your first service experience at Audi Shrewsbury felt like a gift! It's wonderful when everything aligns perfectly. Enjoy driving your Audi Q5!

October 12, 2024

Consistency, courtesy and reliability is how I would describe Audi Shrewsbury. No nonsense explanation of any repairs needed. Always a pleasure to deal with Felisha and staff . More

by hyem58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Audi Shrewsbury responded

Hyem58, thank you for recognizing the consistency and courtesy of Felisha and our team at Audi Shrewsbury. We're glad to hear your experiences with us have been reliable and straightforward!

October 09, 2024

Good service and thanks for helping in finding engine oil mote at 2914 Audi Q5, Kathy. More

by rnivarthi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Beriau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jocelyn Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks
Oct 10, 2024 -

Audi Shrewsbury responded

We are glad to hear that our Audi Shrewsbury team provided excellent service for your 2914 Audi Q5!

October 06, 2024

Very helpful with good communication, got me exactly what I needed done and was great to work with More

by griffingale09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Oct 07, 2024 -

Audi Shrewsbury responded

We're delighted to get your 5-star review, Griffin. Thank you!

October 03, 2024

Great customer service! My vehicle is always in the best hands whenever it’s serviced! More

by emily97bartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jocelyn Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Etre
Oct 03, 2024 -

Audi Shrewsbury responded

Emily, we always strive to offer standout service, so thank you for sharing this! We look forward to assisting you again at Audi Shrewsbury.

October 01, 2024

Incredibly professional and excellent with constant communication about the status of my car. Significant repair to the engine and had a brand new loaner car for me to use for the entirety of the repa More

by Tfrick16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theofanis
Oct 01, 2024 -

Audi Shrewsbury responded

Thank you for your continued trust in Audi Shrewsbury! We're glad to hear our team kept you well-informed and provided a loaner car during the repair. We appreciate your recommendation!

September 25, 2024

they fit me in when I need to come in for service. They do it quickly and in the time that they told me. They are courteous and professional and a pleasure to deal with! More

by Acurardx2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Beriau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jocelyn Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Audi Shrewsbury responded

Thank you for sharing your positive experience! We're glad to hear our Audi Shrewsbury team was able to accommodate your schedule and provide efficient, professional service. We appreciate the kind words!

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