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Audi Shrewsbury - Service Center

Shrewsbury, MA

4.8
140 Reviews

140 Reviews of Audi Shrewsbury - Service Center

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January 12, 2025

I have been bringing all my cars here over the years. The team is amazing, always willing to go the extra mile to make sure I leave with a smile knowing my car is well looked after. The techs do amazing More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Putignano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jocelyn Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elaine Healy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Audi Shrewsbury responded

Ken, thank you for your continued trust in Audi Shrewsbury! We're delighted to know our team consistently goes the extra mile and keeps you smiling. We appreciate your kind words and look forward to serving you again!

January 11, 2025

I recently had my Q7 serviced at Audi Shrewsbury and had a wonderful experience there. Felisha in the service department was extremely professional and kind, and even ordered an Uber for my husband and I to More

by LisaN311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Audi Shrewsbury responded

Lisa, we're delighted to hear that Felisha and the Audi Shrewsbury team provided you with such a fantastic service experience! We appreciate your kind words and look forward to serving you again in the future. Safe travels in your Q7!

January 07, 2025

Service was done quick and explained well. Service rep provided detailed information on my bill and was easy to work with. More

by Patel _r16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Jan 07, 2025 -

Audi Shrewsbury responded

We're delighted to hear that our team at Audi Shrewsbury provided a quick and informative service experience. Thank you for sharing your positive feedback, and we look forward to assisting you again in the future!

January 06, 2025

Felicia in service was great to work with. She went above and beyond to ensure we were taken care of every step of the way! More

by jjeorgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Audi Shrewsbury responded

We're delighted to hear that Felicia provided exceptional service at Audi Shrewsbury! Thank you for sharing your experience with us.

January 05, 2025

It was fast, easy, and with great communication. Overall, I am very pleased by the experience. More

by Mark.chernosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Audi Shrewsbury responded

Thank you for your confidence in Audi Shrewsbury, and for your business. We are grateful to have you as a customer!

January 04, 2025

Good people and good service but the facility has been under construction for a year or more. The service lounge is poor and uncomfortable especially for an extended wait time. More

by Craig Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Audi Shrewsbury responded

Craig, we appreciate your feedback and patience during our renovations at Audi Shrewsbury. We're glad to hear you enjoyed the service despite the construction, and we're working hard to improve our facilities for a better experience in the future!

January 01, 2025

Audi Shrewsbury offers friendly and professional service. Definitely feel comfortable getting my A3 serviced here than anywhere else. More

by acbrault
Recommend Dealer
Yes
Employees Worked With
Bobby Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Audi Shrewsbury responded

We're delighted to hear that you feel comfortable and well taken care of at Audi Shrewsbury! Thank you for trusting us with your Audi A3's service needs.

December 31, 2024

Bobby was an absolute pleasure - he was prompt, efficient and professional. The entire experience was great - the service, inspection and client management. Above all else - what set this routine transactio More

by BetterA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Audi Shrewsbury responded

Thank you for sharing your experience with us! We're delighted to hear that Bobby provided exceptional service and made your visit to Audi Shrewsbury a memorable one. We appreciate the feedback and look forward to serving you again in the future!

December 24, 2024

Had a great experience with Bob when I took my Q7 for a scheduled oil change yesterday. He explained additional recommendations the tech had and did that in a very honest way. He made a measured point abou More

by surajit bhattacharjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 26, 2024 -

Audi Shrewsbury responded

Surajit, we're delighted to hear that Bob provided you with a positive experience at Audi Shrewsbury. It's great to know he communicated recommendations clearly and respectfully. Thanks for sharing your feedback!

December 21, 2024

Service was excellent, Rebecca kept me well informed on my A3 service, from getting into a loaner, warranty coverage and timeline of work being done. Always answered my questions, truly appreciate her pro More

by N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Etre
Dec 23, 2024 -

Audi Shrewsbury responded

We're delighted to hear that Rebecca provided excellent service and kept you informed throughout your A3's visit at Audi Shrewsbury. It's great to know she was prompt and helpful with all your questions. Thank you for sharing this positive experience!