140 Reviews of Audi Shrewsbury - Service Center
I have been bringing all my cars here over the years. The team is amazing, always willing to go the extra mile to make sure I leave with a smile knowing my car is well looked after. The techs do amazing The team is amazing, always willing to go the extra mile to make sure I leave with a smile knowing my car is well looked after. The techs do amazing work and for support staff are just out of this world. Thank you guys! More
I recently had my Q7 serviced at Audi Shrewsbury and had a wonderful experience there. Felisha in the service department was extremely professional and kind, and even ordered an Uber for my husband and I to a wonderful experience there. Felisha in the service department was extremely professional and kind, and even ordered an Uber for my husband and I to grab lunch while we waited. The best experience I’ve ever had getting a car serviced anywhere! And the work done was top notch. Thank you Felisha and Audi Shrewsbury! More
Felicia in service was great to work with. She went above and beyond to ensure we were taken care of every step of the way! She went above and beyond to ensure we were taken care of every step of the way! More
It was fast, easy, and with great communication. Overall, I am very pleased by the experience. Overall, I am very pleased by the experience. More
Good people and good service but the facility has been under construction for a year or more. The service lounge is poor and uncomfortable especially for an extended wait time. under construction for a year or more. The service lounge is poor and uncomfortable especially for an extended wait time. More
Audi Shrewsbury offers friendly and professional service. Definitely feel comfortable getting my A3 serviced here than anywhere else. Definitely feel comfortable getting my A3 serviced here than anywhere else. More
Bobby was an absolute pleasure - he was prompt, efficient and professional. The entire experience was great - the service, inspection and client management. Above all else - what set this routine transactio and professional. The entire experience was great - the service, inspection and client management. Above all else - what set this routine transaction apart was Bobby - he was incredibly customer-focused and went the extra mile to make sure everything was perfect. More
Had a great experience with Bob when I took my Q7 for a scheduled oil change yesterday. He explained additional recommendations the tech had and did that in a very honest way. He made a measured point abou scheduled oil change yesterday. He explained additional recommendations the tech had and did that in a very honest way. He made a measured point about getting brakes done but left it to me, no pushing. Good guy. More
Service was excellent, Rebecca kept me well informed on my A3 service, from getting into a loaner, warranty coverage and timeline of work being done. Always answered my questions, truly appreciate her pro my A3 service, from getting into a loaner, warranty coverage and timeline of work being done. Always answered my questions, truly appreciate her prompt reply and sooo nice! More