140 Reviews of Audi Shrewsbury - Service Center
My service advisor, Felisha, in the service dept is great. She listens to my questions and is knowledgeable, helpful and professional. Everyone in the service department that assisted me today were wo great. She listens to my questions and is knowledgeable, helpful and professional. Everyone in the service department that assisted me today were wonderful. Thank you! More
Staff was friendly, courteous, and helpful. I appreciated the free car wash coupon at scrubadub. I appreciated the free car wash coupon at scrubadub. More
The girl helping me was awesome! ! They are all so accommodating there it makes it so much easier to drop my car off. ! They are all so accommodating there it makes it so much easier to drop my car off. More
Jacob and Anthony were amazing to deal with, both of them kept me updated on everything that was going on with my vehicle. kept me updated on everything that was going on with my vehicle. More
Service manager that replaced Evan came out to greet me immediately and took info. He was most helpful in explaining car problems with video and making arrangements for loaner next week. immediately and took info. He was most helpful in explaining car problems with video and making arrangements for loaner next week. More
Felisha is awesome! She is so genuine and kind. Felisha is the most selfless Representative I have met. I was satisfied due to Felisha! She is so genuine and kind. Felisha is the most selfless Representative I have met. I was satisfied due to Felisha! More
The dealership pays attention to detail. They always are helpful when you arrive with means of transportation or getting you to home or work They always are helpful when you arrive with means of transportation or getting you to home or work More
I brought my car in for the 60,000 mile service. I was told it was going to be 2 hours. I live 25 miles away so I told her I’d wait. I frequently looked at the updates they sent via text. After 4 ho I was told it was going to be 2 hours. I live 25 miles away so I told her I’d wait. I frequently looked at the updates they sent via text. After 4 hours, I asked about my car because I just wanted to leave. I work the night shift. I was up all night. This service really threw a wrench in my plans. More