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Audi Shrewsbury - Service Center

Shrewsbury, MA

4.8
140 Reviews

140 Reviews of Audi Shrewsbury - Service Center

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August 08, 2024

Everyone over there are friendly and supportive with knowledgeable and customers service care upon about your vehicle updated! More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Audi Shrewsbury responded

Mikey, thanks for the shoutout! We're glad to hear our team at Audi Shrewsbury provided you with friendly and knowledgeable service. Safe driving!

July 30, 2024

Had oil change and some work on tires. They gave me a loaner as work would be more than a day. It was great! Friendly staff too. More

by jpphotos825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Beriau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Landry
Jul 30, 2024 -

Audi Shrewsbury responded

Thanks for sharing your experience! We're glad to hear our team at Audi Shrewsbury provided you with a loaner and friendly service. We appreciate your feedback!

July 29, 2024

Always very helpful and polite explains everything that needs to be done and the time frame it will taje More

by Debishea2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Audi Shrewsbury responded

Thank you for the kind words! We're glad to hear our team at Audi Shrewsbury provided helpful and polite service. We appreciate your support!

July 29, 2024

Service Professionals- They know how to do Service right. Drive-through entry enables in-car intake interview. Issues identified; expectations are set; communication is maintained if waiting in their Lounge. More

by jonathan.levy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jul 30, 2024 -

Audi Shrewsbury responded

Thank you for sharing your positive experience with the service team at Audi Shrewsbury! We're glad to hear that our drive-through entry and clear communication made your visit smooth. We appreciate your feedback and look forward to serving you again!

July 27, 2024

Fair, attentive, responsive, helpful, knowledgeable. Needed loaner for significant repairs. Done in timely manner. Will continue on after 2 decades of service More

by brd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Beriau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Audi Shrewsbury responded

Thank you for your continued trust in Audi Shrewsbury! We're glad to hear our team was fair, attentive, and responsive during your recent visit. We look forward to serving you for many more years!

July 26, 2024

Rebecca took very good care of us and the dealership is great and it comes to explaining everything that needs to be fixed on the car and when you need to fix it or services More

by russbaldwin55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 29, 2024 -

Audi Shrewsbury responded

We're delighted to hear that Rebecca and the Audi Shrewsbury team provided excellent care and clear explanations. Thanks for sharing your positive experience!

July 26, 2024

Jacob was very helpful when it came to fixing my vehicle !! Would 100 percent recommend bringing in your vehicle for service here More

by Yanni rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Landry
Jul 29, 2024 -

Audi Shrewsbury responded

Yanni, thanks for recommending our service at Audi Shrewsbury! We're glad Jacob could assist you with your vehicle.

July 26, 2024

Great customer service by the service advisor (Jacob) and excellent quality of service by the repair techs. More

by Craig Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Landry
Jul 29, 2024 -

Audi Shrewsbury responded

Craig, we're delighted to hear that Jacob and our repair techs provided great customer service at Audi Shrewsbury. Thanks for the positive feedback!

July 26, 2024

Always punctual and informative . Also Always a pleasure to deal with everyone at Audi Shrewsbury. Will be back. More

by Teewan508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Beriau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jocelyn Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Linane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Audi Shrewsbury responded

Thank you for the kind words! We're glad to hear that our team at Audi Shrewsbury consistently provides a punctual and informative experience. Looking forward to your next visit!

July 22, 2024

Service was very good in spite of the fact that the office and area was all in the process of being changed around. Felicia always does a very professional and efficient job. Thank you. More

by dottsotsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Audi Shrewsbury responded

We're glad to hear that Felicia provided professional and efficient service despite the changes happening at Audi Shrewsbury. Thanks for your understanding and support!

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