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Audi Shrewsbury

Shrewsbury, MA

4.8
351 Reviews

780 Boston Turnpike

Shrewsbury, MA

01545

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Showing 351 reviews

July 27, 2024

Fair, attentive, responsive, helpful, knowledgeable. Needed loaner for significant repairs. Done in timely manner. Will continue on after 2 decades of service More

by brd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano, Evan Beriau, Felisha Cordeiro
Jul 29, 2024 -

Audi Shrewsbury responded

Thank you for your continued trust in Audi Shrewsbury! We're glad to hear our team was fair, attentive, and responsive during your recent visit. We look forward to serving you for many more years!

July 26, 2024

Always punctual and informative . Also Always a pleasure to deal with everyone at Audi Shrewsbury. Will be back. More

by Teewan508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Beriau, Felisha Cordeiro, Jocelyn Bartley, Steve Linane
Jul 29, 2024 -

Audi Shrewsbury responded

Thank you for the kind words! We're glad to hear that our team at Audi Shrewsbury consistently provides a punctual and informative experience. Looking forward to your next visit!

July 26, 2024

Redon at Audi of Shrewsbury was such a pro. He was so efficient, honest and friendly. I would highly recommend both the dealership and Redon. Great experience! More

by psalafia12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Redon Lekaj
Jul 29, 2024 -

Audi Shrewsbury responded

Thank you for the high praise! We're delighted to hear that Redon provided an efficient and friendly experience at Audi Shrewsbury. We appreciate your recommendation!

July 26, 2024

Jacob was very helpful when it came to fixing my vehicle !! Would 100 percent recommend bringing in your vehicle for service here More

by Yanni rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Landry
Jul 29, 2024 -

Audi Shrewsbury responded

Yanni, thanks for recommending our service at Audi Shrewsbury! We're glad Jacob could assist you with your vehicle.

July 26, 2024

Rebecca took very good care of us and the dealership is great and it comes to explaining everything that needs to be fixed on the car and when you need to fix it or services More

by russbaldwin55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 29, 2024 -

Audi Shrewsbury responded

We're delighted to hear that Rebecca and the Audi Shrewsbury team provided excellent care and clear explanations. Thanks for sharing your positive experience!

July 26, 2024

Great customer service by the service advisor (Jacob) and excellent quality of service by the repair techs. More

by Craig Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Landry
Jul 29, 2024 -

Audi Shrewsbury responded

Craig, we're delighted to hear that Jacob and our repair techs provided great customer service at Audi Shrewsbury. Thanks for the positive feedback!

July 24, 2024

Justine was amazing! !! Everyone we dealt with was professional and very knowledgeable. No pressure at all! More

by Thecropleys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine Trautwein
Jul 24, 2024 -

Audi Shrewsbury responded

We're delighted to hear that Justine and the team at Audi Shrewsbury provided a professional and pressure-free experience. Thanks for sharing your feedback!

July 24, 2024

Excellent experience with Michael. We love our new Audi, and Mike made the sale easy an pleasurable. More

by mallin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Moussalli
Jul 25, 2024 -

Audi Shrewsbury responded

Thanks for choosing Audi Shrewsbury, Mallin! We love to hear you were in great hands with Mike. Enjoy the new Audi!

July 22, 2024

One of the worst sales teams and management I’ve ever seen in my entire life less than 100 miles away. They will not pay for delivery. I found better deals else where , yohan and Selana are ridiculous to More

by Mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Selena Fadika, Yohan Smith
Jul 23, 2024 -

Audi Shrewsbury responded

Hello Mack, we've attempted to call you about this issue. Please return our call at 508-581-5800.

July 22, 2024

Yohan and Selena are probably the worst two people I’ve ever dealt but one in management. Selena is a sales woman horrible customer appreciation rude would not even deliver. Deliver less than 100 miles rid More

by Mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Selena Fadika, Yohan Smith
Jul 23, 2024 -

Mack responded

But ridiculous because we had the deal done I even text her Selena and told her despite the fact that I’m not happy my wife still wants the car she refused to call me back. She refused to continue the deal. That’s really unacceptable. I can have my opinion about The customer service I received, but in no way should you have not continued with the deal after we went through all the financing everything was in place the argument was less than 98 miles. I want to deliver it and they don’t even have the audacity to call me back they sent me a text stating no, we won’t deliver it. And you tell me how rude it is that they don’t even continue forward with the deal. She don’t even text me back horrible

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