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Audi Shrewsbury

Shrewsbury, MA

4.8
351 Reviews

780 Boston Turnpike

Shrewsbury, MA

01545

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Showing 351 reviews

September 05, 2024

Didn’t pressure you and give you enough time to look around. She take her time to answer any questions we had. More

by Sampangelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine Trautwein
Sep 05, 2024 -

Audi Shrewsbury responded

We're delighted to hear that you had a stress-free experience at Audi Shrewsbury. Our team always aims to provide thorough and patient service. Thanks for sharing your feedback!

September 05, 2024

I’m gonna really good experience at Audi Shrewsberry car was ready when I was promised and everything was done to it that I asked to be done only one thing that seems to be a mess is that they usually wash More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
Sep 05, 2024 -

Audi Shrewsbury responded

TJ, thanks for sharing your feedback! We're glad to hear you had a good experience overall at Audi Shrewsbury. We apologize for the missed car wash and vacuum service; we'll look into this to ensure it doesn't happen again. Your satisfaction is important to us!

September 05, 2024

Great service and sales associates were great Great facility and Selena was outstanding ..thank you More

by jerryrrossi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena Fadika
Sep 06, 2024 -

Audi Shrewsbury responded

Jerry, we love to hear Selena delivered a 5-star Audi Shrewsbury experience. Thanks for the awesome review!

September 05, 2024

Justine brand consultant was perfect I would not have bought but for her Professional and closed out the deal More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine Trautwein
Sep 06, 2024 -

Audi Shrewsbury responded

John, we're delighted to hear that Justine provided such excellent service at Audi Shrewsbury. Thanks for sharing your experience!

September 04, 2024

Great service from Felisha at the Audi dealership in Shrewsbury . The entire team is so easy to work with ! More

by mfb01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
Sep 05, 2024 -

Audi Shrewsbury responded

We're delighted to hear that Felisha and the team at Audi Shrewsbury provided you with great service! Thanks for sharing your positive experience.

August 31, 2024

We were very satisfied with the professionalism and service of Ledon. We are happy with our new Q5. More

by rbarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toffy Thomas, Redon Lekaj
Sep 03, 2024 -

Audi Shrewsbury responded

We are glad to hear that Ledon was great to work with. Thanks for choosing Audi Shrewsbury, and enjoy the Q5!

August 31, 2024

Our purchase was seamless and efficient. Our salesman Redon was excellent answering all our questions and helped us to a reach a great deal. No pressure, just a smooth enjoyable purchase. Ti More

by moconroy9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Redon Lekaj
Sep 03, 2024 -

Audi Shrewsbury responded

Thank you for sharing your experience! We're delighted to hear that Redon and the team at Audi Shrewsbury made your purchase smooth and enjoyable. We look forward to assisting you with future car purchases!

August 29, 2024

Too many service consultants Suboptimal customer service Service was done. I was waiting for along time even after car was pulled. No one acknowledges that customer is waiting and car work was don More

by vsudireddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t want to comment on particular employee
Sep 05, 2024 -

Audi Shrewsbury responded

We apologize for the wait and lack of communication you experienced. We aim to provide efficient service and it sounds like we fell short here. Thank you for bringing this to our attention; we'll work on improving this aspect of our service. You will also be hearing from our Service Manager soon.

August 29, 2024

Professional staff was very helpful and took the time we needed to make a decision. Giovanny was excellent! More

by Mmkagno
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giovanny
Aug 30, 2024 -

Audi Shrewsbury responded

Thank you for sharing your experience! We're glad to hear our professional staff, especially Giovanny, provided the assistance you needed at Audi Shrewsbury. Enjoy your new car!

August 29, 2024

Mike Landry our Sales rep was very helpful and knowledgeable. He was able to answer all questions and was responsive to our needs. More

by Wjc002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Landry
Aug 30, 2024 -

Audi Shrewsbury responded

We're delighted to hear that Mike provided such helpful and knowledgeable service at Audi Shrewsbury. Thanks for sharing your positive experience!

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