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Audi Shrewsbury
Shrewsbury, MA
By Type
Showing 414 reviews
Very friendly and professional staff. Answered all my questions and got the service done in a timely manner Answered all my questions and got the service done in a timely manner More
I had a great experience buying my certified pre-owned Audi Q3 at Audi Shrewsbury. I drove in to look at the car that was advertised online and Anthony met me on the sales floor. I immediately knew that h Audi Q3 at Audi Shrewsbury. I drove in to look at the car that was advertised online and Anthony met me on the sales floor. I immediately knew that he had a good sense of humor and found him to be very pleasant and professional. We went for a drive and he was able to answer all my questions with ease and patience. I didn't commit to buying the vehicle and told him I would return the next day. When I arrived, I was surprised that Anthony had the car washed, detailed, filled with gas and waiting for me. He was also prepared to evaluate my trade-in vehicle and did so expertly and quickly. We bought the car and came across 2 small issues, but he addressed both professionally and to my satisfaction. Anthony followed up with me to see how I was enjoying my new car. I asked if he could answer a few questions on setting up my system and he didn't even hesitate. He called me when I was ready and spent about 10 minutes working through the issue with me. He really made my experience of purchasing a vehicle so easy and enjoyable! I am impressed with his service and would definitely recommend him! More
All employees very helpful and friendly from the moment you pull in for service tiil you pay your bill and leave you pull in for service tiil you pay your bill and leave More
Bobby Strickland at Audi Shrewsbury Service Department was great to work with. Very professional and knowledgeable of Audi & VAG. This was my 2nd time having service done and both times I have experienced was great to work with. Very professional and knowledgeable of Audi & VAG. This was my 2nd time having service done and both times I have experienced top notch service. More
My concerns were attended to in a timely manner. All the issues were completed. Service department is exceptional! All the issues were completed. Service department is exceptional! More
Felicia was terrific, very knowledgeable and reassuring. I greatly appreciated her and the prompt service I received even though I didn’t have an appointment. The check engine lite came on the night befo I greatly appreciated her and the prompt service I received even though I didn’t have an appointment. The check engine lite came on the night before and they took the car back right away the next morning at 7, so I could get on the road to drive to Ohio. The service I receive is one of the main reasons I keep buying Audis! Thank you Felicia and team!!! More
The staff all seem very pleasant and are eager to help. It’s a positive experience every time I come. It’s a positive experience every time I come. More
Excellent care! The best place to maintain your Audi in pristine condition for many years. The best place to maintain your Audi in pristine condition for many years. More
Best place to get your car serviced! I will give this place a 5 star rating! Customer service is top notch. The service manager Anthony gave me an update almost every other day on my car I will give this place a 5 star rating! Customer service is top notch. The service manager Anthony gave me an update almost every other day on my car status. I got all of my questions answered and my car felt like brand new when I received it. Overall I had a great experience and would highly recommend! More
Felisha (Assistant Service Manager) and Derek (Audi Master Technician) are simply the best and always provide a 5 star customer service. Master Technician) are simply the best and always provide a 5 star customer service. More