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Audi Shrewsbury

Shrewsbury, MA

Overview
Reviews
Vehicles
4.8
351 Reviews
Call Dealership (508) 581-5800

780 Boston Turnpike

Shrewsbury, MA

01545

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Showing 351 reviews

November 12, 2024

Rebecca was a joy to work with as they navigated my car service, and I really appreciated her ability to have a loaner for me to use while they took the time needed to identify and address what needed to b More

by r.j.clark1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Erte
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Nov 12, 2024 -

Audi Shrewsbury responded

We're delighted to hear that Rebecca made your service experience smooth and accommodating at Audi Shrewsbury. Providing a loaner vehicle is just one way we strive to make things convenient for our customers. Thank you for sharing your positive feedback!

November 12, 2024

Clear communication and great staff. Was in and out with updates along the way. 5 star More

by Bcastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
Report | Print
Nov 13, 2024 -

Audi Shrewsbury responded

Thanks for the 5-star review. We hope to see you again at Audi Shrewsbury!

November 10, 2024

Dealer very attentive to needs of customer when service issues arise - provides loaner vehicle when given ample notice More

by Jmc
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine in Service Dept.
Report | Print
Nov 11, 2024 -

Audi Shrewsbury responded

Jmc, we're glad to hear that our team at Audi Shrewsbury was attentive and accommodating during your service visit. Thank you for sharing your experience!

November 09, 2024

Excellent work they were fast prompt and accurate. Well done. Everything i had expected from them More

by Bmac1st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano, Evan Beriau, Felisha Cordeiro, Jocelyn Bartley
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Nov 11, 2024 -

Audi Shrewsbury responded

Thank you for the great review. We look forward to seeing you again at Audi Shrewsbury!

November 06, 2024

Great experience! ! First of many visits! Advisor was amazing and very helpful to us.. Thx More

by Johndaugherty3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Report | Print
Nov 07, 2024 -

Audi Shrewsbury responded

We are thrilled to see that our Audi Shrewsbury team provided an excellent first service experience. See you next time!

November 05, 2024

Timely and helpful…these are the words that first come to mind….the service department and people that work there are awesome! More

by lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Nov 06, 2024 -

Audi Shrewsbury responded

Lee, we're delighted to hear that our service department at Audi Shrewsbury made such a positive impression! Thanks for the great feedback and support.

November 03, 2024

They are helpful to explain about the problem of my car and took a good care of it. More

by Phucam73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano
Report | Print
Nov 04, 2024 -

Audi Shrewsbury responded

Here at Audi Shrewsbury, we always value and appreciate our customers' feedback. Thank you, Phuc!

November 01, 2024

Great customer service. Very attentive staff in the service group. They are always very welcoming. More

by Brian. Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
Report | Print
Nov 04, 2024 -

Audi Shrewsbury responded

We are so happy that our Audi Shrewsbury team earned your five stars. Thanks, Brian!

October 31, 2024

Felicia and Audi of Shrewsbury has always been very professional and understanding of my concerns More

by jackileblanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro, Jocelyn Bartley
Report | Print
Oct 31, 2024 -

Audi Shrewsbury responded

Thank you for trusting Felicia and the Audi Shrewsbury team with your business! Safe travels!

October 18, 2024

This was my first time getting my new (to me) Audi Q5 serviced here, and the experience was great. Everything went smoothly and my check-in revealed the fact that I had a 40k service that my car was read More

by Michelle M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano
Report | Print
Oct 21, 2024 -

Audi Shrewsbury responded

Michelle, we're delighted to hear that your first service experience at Audi Shrewsbury felt like a gift! It's wonderful when everything aligns perfectly. Enjoy driving your Audi Q5!

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