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Audi Shrewsbury

Shrewsbury, MA

4.8
414 Reviews
At Audi Shrewsbury, we know that a car does more than take you from point A to point B. It protects your family, keeps you entertained during a long commute, and provides comfort and convenience when inclement weather hits. Because of this, we also know that choosing a new or certified Audi or used car, truck, SUV, or minivan is no easy decision. Our staff is trained not simply to make sales, but to make matches between our customers and the high-quality vehicles we carry. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Whether you're buying or leasing, we want you to get the most for your money and choose a plan that keeps you financially comfortable. Talk to our finance team today to see what they can do for you. If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! When it comes time to service your vehicle, Audi Shrewsbury has you covered there as well. We'll remind you when it's time for routine maintenance like oil changes or tire rotation, and we'll provide fast, cost-efficient service if you ever need a repair. We'll always use parts straight from the manufacturer so that you're getting the best quality possible, and our mechanics are specially trained for each brand we carry.
Contact Dealership

780 Boston Turnpike

Shrewsbury, MA

01545

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Showing 414 reviews

July 24, 2024

Justine was amazing! !! Everyone we dealt with was professional and very knowledgeable. No pressure at all! More

by Thecropleys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine Trautwein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Audi Shrewsbury responded

We're delighted to hear that Justine and the team at Audi Shrewsbury provided a professional and pressure-free experience. Thanks for sharing your feedback!

July 22, 2024

Service was very good in spite of the fact that the office and area was all in the process of being changed around. Felicia always does a very professional and efficient job. Thank you. More

by dottsotsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Audi Shrewsbury responded

We're glad to hear that Felicia provided professional and efficient service despite the changes happening at Audi Shrewsbury. Thanks for your understanding and support!

July 22, 2024

One of the worst sales teams and management I’ve ever seen in my entire life less than 100 miles away. They will not pay for delivery. I found better deals else where , yohan and Selana are ridiculous to More

by Mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Selena Fadika
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Audi Shrewsbury responded

Hello Mack, we've attempted to call you about this issue. Please return our call at 508-581-5800.

July 22, 2024

Yohan and Selena are probably the worst two people I’ve ever dealt but one in management. Selena is a sales woman horrible customer appreciation rude would not even deliver. Deliver less than 100 miles rid More

by Mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Selena Fadika
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Mack responded

But ridiculous because we had the deal done I even text her Selena and told her despite the fact that I’m not happy my wife still wants the car she refused to call me back. She refused to continue the deal. That’s really unacceptable. I can have my opinion about The customer service I received, but in no way should you have not continued with the deal after we went through all the financing everything was in place the argument was less than 98 miles. I want to deliver it and they don’t even have the audacity to call me back they sent me a text stating no, we won’t deliver it. And you tell me how rude it is that they don’t even continue forward with the deal. She don’t even text me back horrible

July 20, 2024

Felicia is a great asset for the dealership, always competently handling difficult circumstances with class. More

by Jjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Audi Shrewsbury responded

Thank you for recognizing Felicia's efforts! We're proud to have her on our team at Audi Shrewsbury.

July 11, 2024

I have come back to adjust my previous review. GM Ben Muenzberg addressed all of my issues and went out of his way to make the transfer from the previous vehicle I purchased to the new car I am no More

by theatersinger1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Redon Lekaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Muenzberg, Mike Burke
Jul 29, 2024 -

Audi Shrewsbury responded

Thank you for updating your review! We're delighted to hear that Ben, Mike, and Redon made your experience at Audi Shrewsbury smooth and satisfying. Your recommendation means a lot to us! Enjoy the new car!

July 09, 2024

Working with radon and Bobby was a wonderful experience. They were patient, kind, understanding, and willing to take the time to work through all possible options. More

by kcgormley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Redon Lekaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Audi Shrewsbury responded

We're delighted to hear that Radon and Bobby provided such a positive experience at Audi Shrewsbury. Thanks for sharing your feedback!

July 09, 2024

We recently purchased a vehicle from Audi of Shrewsbury and Michael was the best salesman we’ve ever worked with. He made the process so easy that it didn’t even feel like buying a car. I wish all other sa More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Moussalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Audi Shrewsbury responded

John, we're delighted to hear that Michael made your experience at Audi Shrewsbury so seamless and enjoyable. Thanks for sharing such positive feedback! Enjoy your new vehicle!

July 09, 2024

Friendly. Professional. Did everything they promised. Great car buying experience. I highly recommend this dealership. More

by rachelrodgers17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 10, 2024 -

Audi Shrewsbury responded

Rachel, we're delighted to hear you had a great experience with us at Audi Shrewsbury! Thanks for the high recommendation and kind words. Enjoy your new car!

July 06, 2024

Mike, Ben and the whole team made the purchase easy. All parts of the process went smoothly. Overall very pleasant experience in a relaxed environment! More

by motoman54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toffy Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Landry
Jul 08, 2024 -

Audi Shrewsbury responded

We're delighted to hear that Mike, Ben, and the team made your experience at Audi Shrewsbury smooth and pleasant. Thanks for sharing your feedback! Enjoy the new ride!

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