Audi Shrewsbury | Page 12

Too many service consultants Suboptimal customer service Service was done. I was waiting for along time even after car was pulled. No one acknowledges that customer is waiting and car work was don service Service was done. I was waiting for along time even after car was pulled. No one acknowledges that customer is waiting and car work was done. I had to go and ask for papers , paid and left More

Mike Landry our Sales rep was very helpful and knowledgeable. He was able to answer all questions and was responsive to our needs. knowledgeable. He was able to answer all questions and was responsive to our needs. More

The service department did an excellent job servicing my vehicle. The service advisor went out of his way to make sure that everything I requested was done. vehicle. The service advisor went out of his way to make sure that everything I requested was done. More

Excellent service short wait time great accommodations, and amenities while waiting. Service technicians are very attentive to the needs of the customer. and amenities while waiting. Service technicians are very attentive to the needs of the customer. More

Did good work with yearly maintenance and also flexible with appointments as well. Nice location as well with appointments as well. Nice location as well More

The service department at this dealership is excellent. They are polite, respectful, and go out of their way to help get you back on the road. Could not be more pleased with them. They are polite, respectful, and go out of their way to help get you back on the road. Could not be more pleased with them. More

Always great service. Service advisor always very helpful and friendly. Professional in advice. Would recommend Service advisor always very helpful and friendly. Professional in advice. Would recommend More

Service was much better with the previous owners. We are at 85K miles with our A6 so we have had several experiences. The last service we were quoted $4400 for repairs most of which can either be del We are at 85K miles with our A6 so we have had several experiences. The last service we were quoted $4400 for repairs most of which can either be delayed or done less expensively elsewhere. The car while being serviced was supposed to be tracked with an app but it was never updated and there was little follow up from service which is short staffed. Also don’t expect to get a clean car back as it will be water spotted and the wheels half washed. One concern with this car is it will need an exhaust system replacement soon which never happened on our Volvos even after 200,000 miles. More

Selena was wonderful and the overall experience was great. I highly recommend Audi Shrewsbury if you are looking for a new car. great. I highly recommend Audi Shrewsbury if you are looking for a new car. More

Rebecca E is the one who keeps me coming Back I will buy a newer car from Shrewsbury Audi soon buy a newer car from Shrewsbury Audi soon More