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Audi Shrewsbury

Shrewsbury, MA

4.8
414 Reviews
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780 Boston Turnpike

Shrewsbury, MA

01545

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Showing 414 reviews

March 02, 2025

I bought a used car, I found it had many problems, I tried to return it after 24 hours, they didn’t let ne More

by Smbotrous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Romano
March 02, 2025

I have been to Audi Shrewsbury dealership twice for a car service. I was very pleased both times. They have a great customer service, they are fast and efficient. More

by Petra M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Etre
February 28, 2025

Bobby was excellent with his service. Overall time to drop off car for service and pick up loaner was pretty good. He was courteous and professional. More

by Vinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Strickland
Feb 28, 2025 -

Audi Shrewsbury responded

We're glad to hear Bobby provided excellent service and made your experience at Audi Shrewsbury smooth. Thank you for sharing your feedback, and we look forward to assisting you again in the future!

February 27, 2025

Never been to an Audi dealership. Our Salesman Mike Landry was the best!! Great person and made use feel like family Mike is a great asset for your dealership and Audi . More

by Leydin 58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Landry
Feb 28, 2025 -

Audi Shrewsbury responded

Leydin, we're delighted to hear that Mike made your first visit to Audi Shrewsbury feel like family! Thank you for the kind words and support. Enjoy your new ride!

February 12, 2025

People were friendly, available, easy to work with. Need improvement on setting expectations, next steps. More

by Car
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giovanny and Johan
Feb 12, 2025 -

Audi Shrewsbury responded

Thank you for your feedback! We're glad to hear that our team at Audi Shrewsbury was friendly and easy to work with. We appreciate your input on setting expectations, and we'll strive to improve in this area.

February 12, 2025

I have been to the dealership twice, but my intentions have been great. Kat is amazing at customer service, attentive, and proactive. She is an asset to the dealership More

by tmc464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Berry
Feb 12, 2025 -

Audi Shrewsbury responded

Thank you for sharing your experience with us at Audi Shrewsbury! We're delighted to hear that Kat provided attentive and proactive service. We appreciate your kind words and look forward to assisting you again in the future!

February 05, 2025

Rebecca Etre, is the best! As a service advisor, Always welcomes you with a positive attitude! More

by francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Etre
Feb 06, 2025 -

Audi Shrewsbury responded

Francis, thanks for leaving Audi Shrewsbury a five-star review! We are happy to read that Rebecca had a great attitude and delivered stellar service. Have a good day!

February 05, 2025

Excellent customer from Bobby. I was in and out within a few minutes. Very pleasant experience More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Audi Shrewsbury responded

Ted, thank you for taking the time to review Audi Shrewsbury! It really means a lot to hear that you're happy and we'll be sure your kind words reach Bobby.

February 04, 2025

Selena went above and beyond to find me the exact car I was looking for, and the price range I needed to be in! Every employee I interacted with was incredible. This was my second new car from Audi Shrew More

by freshcutkid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selena Fadika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Audi Shrewsbury responded

Thank you for sharing your experience with us! We're delighted to hear that Selena and the team at Audi Shrewsbury provided exceptional service in finding your perfect car. We appreciate your recommendation and look forward to assisting you again in the future!

February 02, 2025

give zero stars, but had to pick one star to share; in for oil change waited 2hours 10 min to get my car back no car wash or vacuum after I was offered both; they recommended over 7,000 in work on my car More

by meg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felisha Cordeiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Audi Shrewsbury responded

Meg, please give us a call at 508-581-5800. We want to help. Thank you!

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