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Audi Sarasota
Sarasota, FL
69 Reviews
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Showing 69 reviews
January 04, 2022
This is a review of Audi Sarasota Service. I have no experience with the Sales end. The vehicle, a 2019 Q5 SUV is a wonderful car, however. I will never use their service department again. Audi recom experience with the Sales end. The vehicle, a 2019 Q5 SUV is a wonderful car, however. I will never use their service department again. Audi recommends oil changes every 30,000 miles (synthetic oil). In early November 2021 I called for an appointment for my 3 year old vehicle's service. I was given the date of January 4, 2022, which to me seemed untimely at best. I also asked for new wiper blades and, as auto batteries in Florida last 3-4 years, I asked that they replace the car battery. They had the car for two days. In that time they managed to roll up a bill of almost $1000 although my coupon lowered it to $930. As an example, furnishing and installing a new battery was $397. New wipers were almost $100. The oil change and rotating and aligning the tires took up the remainer. In my opinion these charges are nothing short of larcenous and I will never again use their service department. The staff was courteous and apologetic but they said "It's not us. It's Audi". Unless the work involves warantee issues I urge every Audi owner in Sarasota/Manatee counties to find a third party mechanic. More
by Phil G
Employees Worked With
Kristy Harrington
December 22, 2021
Our sales person, Cherrie Granda, was very professional. I'm technology challenged so she helps me whenever I can't remember how something works. Today Glen had to work with my phone and car play to get m I'm technology challenged so she helps me whenever I can't remember how something works. Today Glen had to work with my phone and car play to get my problem solved. He was awesome. Audi of Sarasota gives great service. I also want to mention the car wash people. They do a great job also. Always very nice. More
by trippodo
Employees Worked With
Cherrie Granada and Glen
August 16, 2021
Excellent experience! The entire team made the experience seamless. There were no games, surprises or a “hard sell”. Our sales advisor, Melissa, was extremely knowledgeable, efficient, customer focused and k seamless. There were no games, surprises or a “hard sell”. Our sales advisor, Melissa, was extremely knowledgeable, efficient, customer focused and kept everything moving! The finance manager, Mike, was great and explained everything. Even the GM was great - responsive and honest - it’s evident he sets a great culture for the dealership. Love my Q8 and recommend everything about this dealership! Thanks team for making the experience enjoyable! More
by New car buyer
Employees Worked With
Melissa, Mike, Tony
July 29, 2021
Although there were 3 other Audi dealerships closer to my home, I decided to purchase from Audi Sarasota due to the phenomenal customer service and attentiveness from Dain Carlson. Dain was knowledgeable dur home, I decided to purchase from Audi Sarasota due to the phenomenal customer service and attentiveness from Dain Carlson. Dain was knowledgeable during the selection process and extremely attentive which made the transaction move along seamlessly. I love my new Q3 and definitely recommend contacting Dain and Audi Sarasota if you are looking for an Audi. More
by victoriaw206
Employees Worked With
Dain Carlson
June 30, 2021
Tom Clancy, our salesperson, did an exceptional job delivering our new Audi to our residence. He explained throughly the paperwork and derails of the new q3. He is very pleasant salesperson and I wou delivering our new Audi to our residence. He explained throughly the paperwork and derails of the new q3. He is very pleasant salesperson and I would unequivocally recommend him to anyone wanting to purchase an Audi. The dealership delivered our new vehicle glowing on the outside and an incredibly detailed on the inside. Great job, Tom! More
by Kenrankin007
Employees Worked With
Tom Clancy ( fantastic)
June 23, 2021
The Dealership! Is it important? You bet! I learned first hand. The factory is on another continent. The Corporate offices states away. When a dealer says “you are important” (after the sale) then back it up hand. The factory is on another continent. The Corporate offices states away. When a dealer says “you are important” (after the sale) then back it up by going above and beyond. That is a story worth telling and people worth acknowledging! More
by Vanguard534
Employees Worked With
Bill Landers, Alfred and Rhett in service. Thank you all.
June 18, 2021
Excellent service from knowledgeable sales personnel. We have been working with the dealership for a number of years and purchase cars frequently so we are well taken care of - and appreciate it.. have been working with the dealership for a number of years and purchase cars frequently so we are well taken care of - and appreciate it.. More
by Kholbrook
Employees Worked With
Paul Deeb; Cherrie Granada
April 26, 2021
All staff were very courteous and helpful. Spent extra time reviewing the options and use of the technology. The Sales Representative Melissa Boland. At no time did she try to pressure us int doing somet time reviewing the options and use of the technology. The Sales Representative Melissa Boland. At no time did she try to pressure us int doing something. Overall Rating is a 5 More
by adf1209
Employees Worked With
Melissa Boland
