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Audi Sarasota

Sarasota, FL

3.9
67 Reviews

4900 Clark Rd

Sarasota, FL

34233

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Showing 67 reviews

June 02, 2023

I Love my AUDI! Thank you Cherrie Granada for the extraordinary service. She cared and understood my needs, was knowledgeable, and respectful of my time. AND was eff More

by Ro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherrie Granada
Jun 02, 2023 -

Audi Sarasota responded

Hello, we're thrilled to hear Cherrie provided an exceptional experience and we hope you are enjoying your Cabriolet!

November 25, 2022

The staff who work here are absolutely amazing and super sweet! I dealt with Kristy Harrington and she was a wonderful service advisor who answered every question I had in a timely, eloquent manner and ensu More

by Coldrati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Harrington
Nov 25, 2022 -

Audi Sarasota responded

Christine, thank you for the honest feedback on your recent visit. Our Service Manager, Paul Pope, will be reaching out to discuss this matter further.

September 14, 2022

It’s wasn’t our first experience at Audi Sarasota, 10yers ago, we bought our first Audi, and then 8 years of wonderful service! This time, we have been even happier, thank you JB ! Looking forward for our fi More

by nkosacheva9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB
July 12, 2022

Worst service department of any dealership! Tried to schedule oil changes and last 2 times told would be 2-3 months! Then way overcharged in comparison to what Lexus charges! Can’t believe corp More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisors
Jul 13, 2022 -

Audi Sarasota responded

C, Thank you for your review and we do apologize that your experience was not five-stars. We have implemented procedures to expedite oil changes and light services thru the shop and have reduced our days wait tremendously over the past couple of months. Please feel free to give our Service Manager, Paul Pope, a call at your convenience. He can be reached at (941) 922-0000

May 17, 2022

We worked with Jim Biersmith to purchase a CPO 2019 Q7. He was great to work with. Had us in our new vehicle in a just a few hours! He followed up with us the next day to see how we liked the car and if w More

by Jill S
Recommend Dealer
Yes
Employees Worked With
Jim Biersmith
April 08, 2022

I drive our 7th Audi, my wife drives our 6th. In the past this dealership has provided great service but recently this seems to have really gone down hill. My A6 notified me that I needed an oil More

by Handyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't Know
Apr 11, 2022 -

Audi Sarasota responded

Thank you for your comments, Handyman, I apologize that the level of service with your recent visit was not up to par with what you have come to expect from us here at Audi Sarasota. Although we have more employees here in the service department than we ever have in the past, we continue to add personnel to meet the volume of service needs for our area. We are certainly very grateful for the business! I am most interested in knowing the details of your visit so we can continue to coach our employees and improve our customers’ experience. I would very much appreciate having a conversation with you. Thank you, Paul Pope Audi Brand Service Manager Audi Sarasota 4900 Clark Rd Sarasota, FL Tel. 941 922 0000 ppope@sunsetautogroup.com

January 26, 2022

Great communication from start to finish made the purchase of a new vehicle as easy as possible. Appreciated the honesty with regard to trade in as well as availability of what we were looking for. H More

by TomS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dain, Glenn, Mike
January 17, 2022

If you wish to purchase a car and feel you’re treated fairly, go elsewhere. More

by Ackerbr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, used car management
January 04, 2022

This is a review of Audi Sarasota Service. I have no experience with the Sales end. The vehicle, a 2019 Q5 SUV is a wonderful car, however. I will never use their service department again. Audi recom More

by Phil G
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristy Harrington
December 22, 2021

Our sales person, Cherrie Granda, was very professional. I'm technology challenged so she helps me whenever I can't remember how something works. Today Glen had to work with my phone and car play to get m More

by trippodo
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Cherrie Granada and Glen
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