Audi Sarasota

My husband and i were welcomed immediately and with genuine warmth. We want to commend sales agent Cherrie Granada for her outstanding professionalism, knowledge, patience and sweetness. She guided u genuine warmth. We want to commend sales agent Cherrie Granada for her outstanding professionalism, knowledge, patience and sweetness. She guided us through the intricate process of purchasing our desired vehicle with ease, calm and caring. There was no concern or question she could not address for us. Above all, she was extremely honest and went above and beyond to assist with additional matters. She is certainly a vital asset to the Audi team. Kudos to Cherrie!! We will recommend her to anyone we know interested in the purchase or lease of a vehicle in the future. More

I went to the dealer to buy a Q4E-Tron 50. The sales process was smooth, although it took a long time. The sales person JB was easy to deal with and knowledgeable. I actually bought the car bu The sales process was smooth, although it took a long time. The sales person JB was easy to deal with and knowledgeable. I actually bought the car but when it came to showing how to use it. They couldn’t get the infotainment screen to work. I would not take a car they could not make work. After 3 tries and over a half hour of trying. I needed to undo the purchase. The dealer agreed reluctantly. The general manager came by. I was tired and angry but not abusive or profane. The general manager told me “if you are going to be angry with a small like this, we do not want customers like you. Please leave the premises.” More

I Love my AUDI! Thank you Cherrie Granada for the extraordinary service. She cared and understood my needs, was knowledgeable, and respectful of my time. AND was eff Thank you Cherrie Granada for the extraordinary service. She cared and understood my needs, was knowledgeable, and respectful of my time. AND was effective and efficient in locating my hard-to-find Cabriolet, and making my entire 1st time-solo car buying experience exceptional. More

The staff who work here are absolutely amazing and super sweet! I dealt with Kristy Harrington and she was a wonderful service advisor who answered every question I had in a timely, eloquent manner and ensu sweet! I dealt with Kristy Harrington and she was a wonderful service advisor who answered every question I had in a timely, eloquent manner and ensured that I get the best service possible. However, whoever runs this dealership or is in charge of setting the service prices, is a SCAMMER. I was told that an alignment on my car would be $499. That is absolutely ridiculous considering that the Audi dealership in Fort Myers, an hour down the road, charges $286.20 with tax included for the EXACT same alignment. It is for this reason that I will never bring my car back to this establishment ever again. I do not appreciate being scammed and having to pay double for a service! When I asked Kristy why the price was so high she told me that every dealership sets their own prices; Thus, I was able to conclude that whoever is the owner of this dealership and/or is in charge of setting the prices for services has zero compassion and consideration towards the patrons that keep the business running. More

Worst service department of any dealership! Tried to schedule oil changes and last 2 times told would be 2-3 months! Then way overcharged in comparison to what Lexus charges! Can’t believe corp Tried to schedule oil changes and last 2 times told would be 2-3 months! Then way overcharged in comparison to what Lexus charges! Can’t believe corporate does not do something about the bad service department! More

I drive our 7th Audi, my wife drives our 6th. In the past this dealership has provided great service but recently this seems to have really gone down hill. My A6 notified me that I needed an oil In the past this dealership has provided great service but recently this seems to have really gone down hill. My A6 notified me that I needed an oil change so I called for an appointment. The best they could do was a month out! My wife had her A5 serviced recently and in the paperwork they gave her it indicated that the A5 was in need of a wheel alignment. They didn't offer to do it while she was there. They didn't even tell her about it. I noticed it when she got home and gave me her paperwork. She called to schedule it. Also a month out. I get that everyone has staffing issues and that we all have to deal with that. What really bothers me is that they do not seem to care. I don't know what changed, whether there is new management or new ownership but the great service they used to give is gone. More