Audi San Juan

Purchased out of state We purchased this vehicle out of state, Christian Garcia our sells rep had to be our eyes on the vehicles condition. He sent us several pictures cove We purchased this vehicle out of state, Christian Garcia our sells rep had to be our eyes on the vehicles condition. He sent us several pictures covering every nook and cranny; he included video which made us very comfortable. This same theme of customer care carried on throughout the entire purchase, from the director of finance Hugo Alvarado and all the way to the delivery which was trucked to a meeting spot via a custom enclosed trailer. I highly recommend this store and this team of representatives to handle all of your new and used cars needs. More

Audi Excellence Audi San Juan is an Excellent dealership with exceptional customer service. This complements an excellent car brand. Polo and Leo always go above and Audi San Juan is an Excellent dealership with exceptional customer service. This complements an excellent car brand. Polo and Leo always go above and beyond before, during, and after the sale. More

No disclosure.... I saw a Q8 advertised on Ebay that caught my eye and it took 3 phone calls to the dealership to get someone to talk to me about it, I was told it was I saw a Q8 advertised on Ebay that caught my eye and it took 3 phone calls to the dealership to get someone to talk to me about it, I was told it was the on-line department and someone would call me back, I was told the vehicle was not at their location and someone would call me back and finally I spoke to the General Manager that stated it was his car and the deal was made. When I asked if the car had any damage or anything I should know about, I was told about the aftermarket items and I was invoiced and the 2019 Q8 was purchased..... being that I live out of state I used a enclosed transport company to deliver the car and upon arrival the small rock chip on the passenger side of the front window was discovered and the large rock chip and crack was on the driver corner of the windshield, I contacted the dealer immediately with photos and after a couple days was told that only the large and small chips were there and not the crack therefore they offered $1,000 towards the repair...... Mind you it is a $2,180.00 repair at my local Audi dealer as there is $800 of camera alignment/calibration.... How do you sell a highline vehicle at a franchise dealership and not disclose a damaged windshield and the car only has 3100 miles on it?????? If I had the opportunity to do it all over again SAN JUAN AUDI would not have a penny of my business!!!!! More

Very helpful We went in to Audi with no intention to buy a vehicle that day. Although upon talking to the salesmen Mr. Moreno and Mr. Leal which were very helpful We went in to Audi with no intention to buy a vehicle that day. Although upon talking to the salesmen Mr. Moreno and Mr. Leal which were very helpful and straight forward with the deals they had, and very knowledgeable of the vehicles they sale. We decided to go with the Q5 according to our needs and Mr. Moreno took all of our information and needs into consideration and was very successful in getting the perfect vehicle we needed. My wife and I came out of the dealership Audi San Juan with the Satisfaction and most important with the feeling of accomplishment in making a great deal on the vehicle. In addition we feel like we made good friends and felt we were part of the family of Audi San Juan, I will definitely recommend friends and family if they are looking for an Audi to buy Audi San Juan is the place to go. More

Friendly people this was my second audi, it's a lease and the process went real smooth, their staff is very friendly and they didn't pressure me, show me 3 different this was my second audi, it's a lease and the process went real smooth, their staff is very friendly and they didn't pressure me, show me 3 different options to choose from and I decided for the best option to fit my needs. More

Very Satisfied!! Showed the true meaning of Customer Service. Did EVERYTHING they could to make sure I was able to take home a vehicle that day. AWESOME!! Showed the true meaning of Customer Service. Did EVERYTHING they could to make sure I was able to take home a vehicle that day. AWESOME!! More

Audi San Juan - Sharp, Competent, Helpful from A - Z We were in a "desperate" situation to replace a Toyota Camry Hybrid whose HV battery had failed and wanted something much nicer. After spending days r We were in a "desperate" situation to replace a Toyota Camry Hybrid whose HV battery had failed and wanted something much nicer. After spending days researching and driving Mercedez Benz, Jaguars, Land Rovers, and Lexus...we found a Q5 that we loved at the right price and right everything. Great experience from sales person, finance dept, through service dept...Our next vehicle search will definitely begin right here! More

Clean, friendly The buying experience was easy, never felt pressured and staff were very accommodating to my needs. We were able to complete the purchase in a few hou The buying experience was easy, never felt pressured and staff were very accommodating to my needs. We were able to complete the purchase in a few hours More

Awesome Muy buena experiencia la gente muy amable y muy profesional, finanzas, ventas y todo el personal de la agencia audi san juan definitivamente los recom Muy buena experiencia la gente muy amable y muy profesional, finanzas, ventas y todo el personal de la agencia audi san juan definitivamente los recomiendo More

Awesome service Audi at San Juan has awesome service that makes you feel at home. Thank you to Polo Ascencio and Leo Ascencio for helping me with my purchase. Audi at San Juan has awesome service that makes you feel at home. Thank you to Polo Ascencio and Leo Ascencio for helping me with my purchase. More