Audi San Juan

Awesome experience This is my first time with Audi and I’m very glad to choose this dealership, the staff treated me super nice and they gave me the best deal to stay wi This is my first time with Audi and I’m very glad to choose this dealership, the staff treated me super nice and they gave me the best deal to stay with them More

FANTASTIC EXPERIENCE-- Sales & Service It's obvious Audi San Juan promotes a corporate culture that is built upon a great customer experience and courteous staff. My salesperson, Alex It's obvious Audi San Juan promotes a corporate culture that is built upon a great customer experience and courteous staff. My salesperson, Alex L., handled the purchase and trade-in of my vehicle in a very professional, courteous manner--not pushy or intimidating. The entire Audi staff bent over backwards to make sure I was comfortable with the various decisions I made associated to the purchase, trade-in, financing, and delivery of my vehicle. The 9:15 PM delivery (I live 263 miles from the dealership) of my vehicle the next evening was quite impressive since it was delivered on a truck that elevated the vehicle, had glass sides and high-intensity lights that really showcased the vehicle for the entire world to see. The man that delivered my vehicle was also extremely nice. The Audi service team was very welcoming from the time I drove in to the service department for the vehicle's window tinting to the time I left with a loaner vehicle. Their technological capabilities were top notch and really helped expedite the service requisition and car loaner process. My vehicle was promptly serviced and I was called when the vehicle was ready for pickup. Kudos to the Audi San Juan Owner, Management and entire Staff for a job well done from sales to service! More

I felt I was lied to from the beginning My experience with audi has been nothing but lies.. I feel I was lied to since the moment i walked in. I was told my trade in was too old and I couldn My experience with audi has been nothing but lies.. I feel I was lied to since the moment i walked in. I was told my trade in was too old and I couldn't get anything for it when they sold my car within 3 days. I was given the car I purchased after 5 days of them having it. They had said they had ordered parts and tires from Europe since the car I purchased is from over there. Come to find out, the parts were there all along. When I get my car back, the sales guy (alexis) drops off my car on empty when i was promised a full tank of gas and dirty. And it just continues.. the tires they put on my car were used and also the warranty they sold me is just for them to make money. Very dissatisfied with them. More

Great service Great service, good people that care about giving the customer valuable one on one time. Not afraid to talk the facts and get down to business. Great service, good people that care about giving the customer valuable one on one time. Not afraid to talk the facts and get down to business. More

Customer service From beginning to end, it was great customer service. I would highly recommend this dealership to anyone looking for either a used vehicle or new. Tha From beginning to end, it was great customer service. I would highly recommend this dealership to anyone looking for either a used vehicle or new. Thank you! More

Fantastic Service We purchased an 2018 demo and had it shipped to Florida. The service we received throughout the process was excellent--courteous, efficient, and prof We purchased an 2018 demo and had it shipped to Florida. The service we received throughout the process was excellent--courteous, efficient, and professional. We are very happy to recommend San Juan Audi. More

Loved the Speed of the Process! I loved the fact that I did not have to be there all day long for the entire process! Quick and easy paperwork and great communication by our salesper I loved the fact that I did not have to be there all day long for the entire process! Quick and easy paperwork and great communication by our salesperson and the finance manager! Thanks Alex for your help and dedication to help make our experience a great one!!! More

Quick and efficient I had a short amount of time to get a car. They were to the point and delivered a good deal. Very please as always with this dealership. I had a short amount of time to get a car. They were to the point and delivered a good deal. Very please as always with this dealership. More

Alex, was very informed and demostrated each feature The information we were provided allowed us to make an informed decision without reservations. Everything we asked was answered with supporting inform The information we were provided allowed us to make an informed decision without reservations. Everything we asked was answered with supporting information. The features on each vehicle we test drove was briefly describe to our satisfaction. More

Exceptional Service The service was exceptional from start to finish. I was able to buy my Audi over the phone and pick it up with new tinted windows. I can't say enough The service was exceptional from start to finish. I was able to buy my Audi over the phone and pick it up with new tinted windows. I can't say enough about the red carpet service I received by my professional salesman named Johnny Garza. He's very knowledgable and helpful in making buying a car a breeze. More