Audi San Juan

Great service, many thanks to Adrian! Adrian managed the entire process beginning to end seamlessly and easily, thank you! Also handled the trade and documentation process entirely on Adrian managed the entire process beginning to end seamlessly and easily, thank you! Also handled the trade and documentation process entirely online, aside from closing. More

Vehicle has a couple of issues to check on. I was told that vehicle had been inspected before sale. How long do I have to take vehicle in to double check issues ? that vehicle had been inspected before sale. How long do I have to take vehicle in to double check issues ? More

Even though I purchased a new vehicle dealer did not respect an internet price I had with a discount from my current job and made up some unknown discounts.. respect an internet price I had with a discount from my current job and made up some unknown discounts.. More

Great work! Hello, I was assisted by both Mr. Ascencio. They did a great job! They were always on top of things, would call me to check up on when i could drop b Hello, I was assisted by both Mr. Ascencio. They did a great job! They were always on top of things, would call me to check up on when i could drop by, even brought my new car to me so i could test driving it. They really took the time to care, made me feel unique and happy. Furthermore, they got me the monthly payment i was seeking, they kept working with me through out the entire process. I am extremely satisfied. More

Since the moment I arrived at the dealership the sales assiciated greeted me and was ready and willing to help me. I told the sales person what I wanted and needed and he had the perfect car for me. I lef assiciated greeted me and was ready and willing to help me. I told the sales person what I wanted and needed and he had the perfect car for me. I left very happy and satisfied with my new audi a3. I'm a first time audi buyer and plan to buy another one in the future. More

Friendly and knowledgeable sales people. Their great customer service makes every visit enjoyable and pleasant. Answered all my questions and addressed all my concerns. I love my car! customer service makes every visit enjoyable and pleasant. Answered all my questions and addressed all my concerns. I love my car! More

Excellent customer service, the ”Whatever it takes attitude” is real. First purchase from Juan and happy with the attention provided before, during, and after the purchase. This is the 3rd purchased v attitude” is real. First purchase from Juan and happy with the attention provided before, during, and after the purchase. This is the 3rd purchased vehicle from Audi of San Juan. More

Brian was very good to deal with. He is knowledgeable and provided all the information we needed to make a purchase decision. I appreciated the non-pressure environment Brian created through being availa and provided all the information we needed to make a purchase decision. I appreciated the non-pressure environment Brian created through being available and following up without being ‘pushy’ More

Hawkish and Hasty and somewhat deceitful. They under valued my trade in and sold me a car with moldy odor from the carpet and AC, I inquired about prior damage and they told me there was none They under valued my trade in and sold me a car with moldy odor from the carpet and AC, I inquired about prior damage and they told me there was none. The price negotiation wasn't a fair process. we hadn't agreed on a price / payment before they ran my credit. and they wouldn't return the keys to my previous vehicle. I felt left out of the process. I can't recommend Audi San Juan. More

First words that come to mind is Outstanding customer service. From the moment we stepped foot on the lot to the last, we were treated with amazing care. I applaud the entire staff at Audi San Juan. I es service. From the moment we stepped foot on the lot to the last, we were treated with amazing care. I applaud the entire staff at Audi San Juan. I especially would like to thank Finance Manager Octavio Rivas for his great service, and dedication on making our purchase a fun and memorable one. Thank you once again, and you have earned a customer for life and will most definitely buy with you guys again. More