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Audi San Juan
San Juan, TX
373 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 373 reviews
November 25, 2020
I have always had a pleasant experience when I take my vehicle to get serviced. Ricardo is always very attentive and professional! I am a satisfied customer! vehicle to get serviced. Ricardo is always very attentive and professional! I am a satisfied customer! More
by DARLEEN30
Employees Worked With
Ricardo Ramirez
November 02, 2020
Satisfied customer. I was very happy with your personal and service! Very friendly and comfortable environment. First time in for service and was very happy with the process. and service! Very friendly and comfortable environment. First time in for service and was very happy with the process. More
by Betty Lawrence
Employees Worked With
Christian Garcia
September 30, 2020
Do NOT come here for service! Thieves and liars! Beware! Came for oil change and the charge by 10th of quart. Did not provide estimate beforehand. Again! Beware!!!! Came for oil change and the charge by 10th of quart. Did not provide estimate beforehand. Again! Beware!!!! More
by danieljbrooks
Employees Worked With
Marco
July 29, 2020
Services Dept. Ricardo Ramirez La Atención y el trato que recibí fue muy amable y respetuoso de manera cordial me ofreció que podría esperar en la Sala o Ricardo Ramirez La Atención y el trato que recibí fue muy amable y respetuoso de manera cordial me ofreció que podría esperar en la Sala o en su caso que. si ocupaba que se me llevara a casa y ya que estuviera listo podrían ir por mi. Si recomiendo el servicio que recibe departe de Sr. Ramirez Gracias More
by jorgeborder89
Employees Worked With
Ricardo Ramirez
May 10, 2020
Horrible service Will never buy at this dealership went in to the service department to get my back up camera checked walked out with 4 sensors on in my car nothing wa Will never buy at this dealership went in to the service department to get my back up camera checked walked out with 4 sensors on in my car nothing was done about it. Their explanation was that something else needed to get fixed and that’s why those sensors are on, mind you when I left my car I had no service indicators on took to solely get the camera checked out and paid $175 for them to tell me that my camera took a hit and was not under warranty estimate to fix it well you can imagine!! Regardless expect to pay $175 any time you go in just to get a diagnostic done on your car which by the way is not clearly explained to you! I have extended warranty which by the way I have never heard of an extended warranty only covering part of your repair. In my opinion they sell you the car and after that they could care less of keeping their customers satisfied. It also took me calling the dealership 3 times just to be able to talk to someone about my warranty. Left a message twice and never got a call! More
by LAURARAM55
Employees Worked With
Ricardo Ramirez, Octavio Rivas, service department manager
April 30, 2020
We had an amazing car buying experience! Quick, easy and painless. Adrian Díaz was BEYOND helpful and I even got my car delivered! Hands down the best salesman I have ever worked with. Their finance manager painless. Adrian Díaz was BEYOND helpful and I even got my car delivered! Hands down the best salesman I have ever worked with. Their finance manager, Octavio Rivas, was also very helpful, explained everything to us and made the process so easy. Thank you! More
by patti.montemayor
Employees Worked With
Octavio Rivas, Adrian Diaz
Verified CustomerApril 01, 2020
Great sales person, no pressure....Mr. Moreno was very pleasant and knowledgeable in his field expertise. Our Audi has not disappointed. We will definitely return to Audi of San Juan in the future. Thank pleasant and knowledgeable in his field expertise. Our Audi has not disappointed. We will definitely return to Audi of San Juan in the future. Thank you JC Moreno!!! More
by HOUGEY
Employees Worked With
Juan "JC" Moreno
March 31, 2020
Excellente attencion y amabilidad respondieron cada pregunta, con mucha amabilidad y pasiencia muy buena actitud ,, con toda la disponibilidad para escuchar y ayudar a tomar mejor opcion ... pregunta, con mucha amabilidad y pasiencia muy buena actitud ,, con toda la disponibilidad para escuchar y ayudar a tomar mejor opcion ... More
by n_gamboa
Employees Worked With
Adrian Diaz
March 25, 2020
He always has my best interest in mind and finds out what I like to recommend me the perfect car. He knows what he’s doing with his clients!!! I like to recommend me the perfect car. He knows what he’s doing with his clients!!! More
by Royal_Star29
Employees Worked With
Juan "JC" Moreno
