
Audi San Juan
San Juan, TX
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Unethical business practices They will say "anything," as dishonest as it may be, to take as much money as they can from the customer. They do NOT practice "world class service. They will say "anything," as dishonest as it may be, to take as much money as they can from the customer. They do NOT practice "world class service." They will not prorate the extra fees they collect for service if you sell the vehicle before its expiration date/mileage. Beware!!!! Do not buy the extra oil changes or windshield protection. The first two years of oil changes are "free." If you pay for future oil changes, they will take place after the first two years. If you sell the vehicle before the first year, they keep the money you paid for the future oil changes and will not prorate the windshield protection policy. They will not tell you the truth at the time of purchase. They are the most dishonest dealership I have ever dealt with. More
Total rip off The sales person did not seem to know the spec of the car he was trying to sell. He did not know if the car is supercharged or turbocharged or if he e The sales person did not seem to know the spec of the car he was trying to sell. He did not know if the car is supercharged or turbocharged or if he even know the difference between the two. He told us that the car is rated at 550 HP where everyone knows that the car is 333HP. We agreed on 72 month but the contract ended up being 75 months. They also added some other stuff which we told them we don't need. We bought the car last month and it is already paid off. This is just a warning to future audi buyers here in the valley. Don't go to Audi San Juan. More
Dorian was great to work with. He offers EXCELLENT service. We went back two months later for a second car! I love the whole Audi experience. Cannot say enough good things about Dorian. He gets ten s service. We went back two months later for a second car! I love the whole Audi experience. Cannot say enough good things about Dorian. He gets ten stars! More