Audi San Juan
San Juan, TX
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Friendly Rick Martinez from the service center department is always helpful, friendly and knowledgeable when taking the vehicle for service. My experience is Rick Martinez from the service center department is always helpful, friendly and knowledgeable when taking the vehicle for service. My experience is always pleasant and fast More
Highly recommended Adrian Diaz was very attentive and informative. He gave us lots of views and options. Will highly recommend him as a sales man. Had Great buying exp Adrian Diaz was very attentive and informative. He gave us lots of views and options. Will highly recommend him as a sales man. Had Great buying experience. More
AH-MAZING SERVICE! Kindness is thrown around like confetti at Audi of San Juan! Every time I visit the service department my expectations are blown away! The service man Kindness is thrown around like confetti at Audi of San Juan! Every time I visit the service department my expectations are blown away! The service manager was very sweet and able to accomadate my loaner needs. Rick is always very helpful and goes over and beyond to make you and your vehicle a prioity! Thankful and grateful for everyone!! More
AWESOME EXPERIENCE!! Shopping around on a Saturday with my undecicive wife. We went everywhere and could not get that special attention we wanted to make our buying exper Shopping around on a Saturday with my undecicive wife. We went everywhere and could not get that special attention we wanted to make our buying experience a great memory. We get greeted by Elicer Licea. Probably the nicest Sales Consultant we had ever worked with. He knew his product inside and out. Showed us what we wanted to see. Gave us his undivided attention and was in no way pushy to try and make a sale like all other Sales people. We got the vehicle we wanted at the price and payments we wanted easily and hassle free. Hugo Alvarado did the finance for us and again great customer service. Not pushy and very intelligent with our vehicles warranty snd maintenance. RG the GM was also very helpfull. If you are looking for an awesome deal on an awesome car. Look no further than Elicer, Hugo, and RG. THANKS AGAIN GUYS!! More
Just one BIG mistake. Dealership was fine, nice selection, clean and hospitable. Fresh, home made cookies were great. Salesman that met me as I drove onto their lot, "Johnn Dealership was fine, nice selection, clean and hospitable. Fresh, home made cookies were great. Salesman that met me as I drove onto their lot, "Johnny", is well schooled on differing models, and their inventory. The one big mistake was he showed me so many different models that he got confused and told me that my selection came with seating and mirror settings saved in memory for quick change purpose between drivers. Which is important to me as my wife (short) and I (tall) share the car. After delivery I discovered I had a beautiful new Audi Q3 Quattro without the memory as "verbally" promised. Was not listed on the window sticker. I am reasonably sure that this feature could be added, but got the cold shoulder when I requested it. I made the purchase without haggling over price or trade value, so I know they had plenty of profit to provide this upgrade. Did enjoy another cookie while waiting for the unsatisfactory response. More
Top Rate Service!! Thank you Rick Ramirez for the great attention and time you took to explain and evaluate the concerns I had with my A3. I even spoke with the shop fo Thank you Rick Ramirez for the great attention and time you took to explain and evaluate the concerns I had with my A3. I even spoke with the shop foreman Bobby and took in my concerns as well.. What a great dealership ALL AROUND GREAT TEAM!! More
Great customer service. Great friendly customer service. Easy and fast experience from making my appointment to having the brake issue resolved right away. Awesome team work. Great friendly customer service. Easy and fast experience from making my appointment to having the brake issue resolved right away. Awesome team work. Keep it up! I would totally recommend Audi SJ. More
Excellent Customer Service! From the time you arrive to the time you leave, everyone Here at Audi San Juan, is very attentive to the Customer. You are greeted as soon as you walk From the time you arrive to the time you leave, everyone Here at Audi San Juan, is very attentive to the Customer. You are greeted as soon as you walk in, offered refreshments, and quickly processed. I especially like the communication via text regarding the service of the vehicle. It is to approve or deny any recommed service. More
Great service Easiest service appointment I’ve ever had. No hassle no fuss no surprises. Effortless. So glad I bought an Audi and the service lived up to the hype. Easiest service appointment I’ve ever had. No hassle no fuss no surprises. Effortless. So glad I bought an Audi and the service lived up to the hype. More
All around experience I have had a great experience in dealing with everyone from sales to service at Audi San Juan! Highly recommend this dealership! Thank you all for you I have had a great experience in dealing with everyone from sales to service at Audi San Juan! Highly recommend this dealership! Thank you all for your friendliness! More