Audi San Juan
San Juan, TX
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First class service Excellent purchase experience. We we treated promptly, professionally and respectfully throughout the whole purchase process. Our salesman Alex was ex Excellent purchase experience. We we treated promptly, professionally and respectfully throughout the whole purchase process. Our salesman Alex was extremely knowledgeable of not only the vehicles but financing and insurance aspects as well. The delivery of the vehicle was picture perfect and much more than expected. We asked for a same day delivery from Alex and he came through on his promise, he and the support staff even stayed late to complete the process including dealing with 2 tired whinny toddlers. More
Best customer service ever! They give great customer service and they take their time working on my car. They give me information as far as what my car needs and they do anything They give great customer service and they take their time working on my car. They give me information as far as what my car needs and they do anything they can to help me out. I wouldn't pick any other dealership. More
Superior customer service Since my time of arrival, we had great customer service and our salesman attended to our needs and what we were looking for without hesitation. Since my time of arrival, we had great customer service and our salesman attended to our needs and what we were looking for without hesitation. More
AT LAST Took about a month but I finally got the second key for my new G3, programmed so it works. Service was great but really took too long to get defectiv Took about a month but I finally got the second key for my new G3, programmed so it works. Service was great but really took too long to get defective key replacement to the service department to be programmed. Service department had my car all day for a half hour job, but did give me a nice Audi loaner. More
Awesome All the team involves, In the customer service..And they made difference with other brands. Thanks. Audi San Juan for be that possibles. J.M.S.D All the team involves, In the customer service..And they made difference with other brands. Thanks. Audi San Juan for be that possibles. J.M.S.D.V. More
Service Everything my truck needed was done very quickly. Excellent service and very friendly staff. Would definitely recommend Audi dealership to friends and Everything my truck needed was done very quickly. Excellent service and very friendly staff. Would definitely recommend Audi dealership to friends and family. thank you More
Great customer treatment I would highly reccomend Audi San Juan to anyone considering the purchase and care of an Audi. They tend to give you not only the total treatment when I would highly reccomend Audi San Juan to anyone considering the purchase and care of an Audi. They tend to give you not only the total treatment when purchasing an automobile but they also make you feel welcome an apreciated when you return for service. Always great attention to the customer. I would also like to give a special thank you to Ricardo Ramirez in the service department who is always very thorough and fully explains the details of the service done.. More
Always an excellent experience at sales and service All people with great attitude we really feel welcome and listened when we have doubts or when we want to know more about a car or service. All people with great attitude we really feel welcome and listened when we have doubts or when we want to know more about a car or service. More
Customer Service The customer service at Audi San Juan its excellent, the sales team is very professional and knowledgeable, the go the extra mile to meet all the cu The customer service at Audi San Juan its excellent, the sales team is very professional and knowledgeable, the go the extra mile to meet all the customer needs and expectations More
Management Argumentative Because of top management trying to raise the cost of a used vehicle through hidden fees and then after being called on it, became argumentative with Because of top management trying to raise the cost of a used vehicle through hidden fees and then after being called on it, became argumentative with me (customer). The only reason I gave three stars is because of the sales professional Alexis and Finance Hugo, otherwise the ratings would have been a zero! Friendliness again goes to Alexis & Hugo More