
Audi San Juan
San Juan, TX
Filter Reviews by Keyword
By Type
Showing 373 reviews
Great service! Ricardo the service rep. was ready for me when I arrive, although, I arrive a little before my appointment. He was very attentive by offering me som Ricardo the service rep. was ready for me when I arrive, although, I arrive a little before my appointment. He was very attentive by offering me something to drink and making sure there wasn’t anything else I needed. I’ll definitely be calling Ricardo if anything comes up with services to my vehicle. More
Missing earbuds I’ve never had issues with Audi, but this last time, my earbuds came out missing. Not only that, but they had sent me a complimentary oil change email I’ve never had issues with Audi, but this last time, my earbuds came out missing. Not only that, but they had sent me a complimentary oil change email that as usual expires before you are due for a service. In my case, it expired 5 days ago. Contemplating on whether all the additonal expenses are worth driving a nice car. More
Purchase Terrific support buying a new car. Very easy, friendly, efficient. No run-around. Being from out of town, I really appreciated the time and effort Terrific support buying a new car. Very easy, friendly, efficient. No run-around. Being from out of town, I really appreciated the time and effort from all parties involved. The drop-off went well without any hiccups. Keep up the good work. More
Customer service As always Great customer service! Rick is very friendly and helpful! Always addresses any concerns I may have! Highly recommend getting your vehicled As always Great customer service! Rick is very friendly and helpful! Always addresses any concerns I may have! Highly recommend getting your vehicled serviced at this location! More
Great experience and customer service from Alex Calzada!! Highly recommend Alex! He went above and beyond to make an amazing deal possible! He was very patient and really listened to what I was looking for an Highly recommend Alex! He went above and beyond to make an amazing deal possible! He was very patient and really listened to what I was looking for and found a way to make it all happen for me. I can't thank you enough for all your help. Bringing home my dream car is the best feeling! Thank you for everything Audi San Juan! More
Awesome experience!! From the moment that we drove into the dealership to the moment we drove off with exactly what we wanted, the service was absolutely impecable. RG has From the moment that we drove into the dealership to the moment we drove off with exactly what we wanted, the service was absolutely impecable. RG has a well rounded team that knows how to deliver the utmost customer service and cater to each of their customer needs. Alexis was extremely knowledgeable with products and Octavio was amazing in Finance. We will most definitely be recxommending everyone we know is in the market and will be bringing our business back to Audi in San Juan! More
Nail in tire. again :( Leo and the whole service department went above and beyond as always, they even dropped off my car at home when they were done. Thank you ?? for every Leo and the whole service department went above and beyond as always, they even dropped off my car at home when they were done. Thank you ?? for everything!!! You have a loyal customer with me. More
Best customer service ever! I always enjoy the professionalism and service I receive at Audi San Juan. Their car loaner program is the best I have ever experienced. Their online I always enjoy the professionalism and service I receive at Audi San Juan. Their car loaner program is the best I have ever experienced. Their online and text communications are great time savers too. Thank you Audi San Juan. I look forward to my next visit! More
great service department. Great service no issues this visit very satisfied with service and treatment. This is the reason I keep going back, Audi san Juan is back to the level Great service no issues this visit very satisfied with service and treatment. This is the reason I keep going back, Audi san Juan is back to the level i expected and had seen in previous years. More
Terrible Service They never informed me when the pieces arribed spent 3 days and i checked to check ther never gave me a call to know the status They never informed me when the pieces arribed spent 3 days and i checked to check ther never gave me a call to know the status More