Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi San Juan
San Juan, TX
373 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 373 reviews
February 22, 2019
Customer service Everyone I have ever dealt with has been very courteous . From the time I purchased my vehicle, I have been extremely pleased with the level of attent Everyone I have ever dealt with has been very courteous . From the time I purchased my vehicle, I have been extremely pleased with the level of attention and care provided. More
by MA4JBL
Verified CustomerEmployees Worked With
Ale and Chris , Ricardo Ramirez
February 20, 2019
[ word , awesome The people at AUDI San Juan are nothing but professionalism!! We are a part of a beautiful FAMILY! My wife and I were impressed with the Facility at A The people at AUDI San Juan are nothing but professionalism!! We are a part of a beautiful FAMILY! My wife and I were impressed with the Facility at AUDI San Juan! More
by RARREDONDO
Employees Worked With
Jose Ascencio, Rene Lopez, Gracie Cornejo, Alex Calzada, Francisco Villarreal, Ricardo Ramirez, Ira GARCIA, Juan "JC" Moreno, Ruben Lopez, Johnny Garza
February 20, 2019
50K Mile Service Every time I come and get a service for my vehicle, the service people at Audi San Juan are very helpful and nice. Loaner vehicles are available when Every time I come and get a service for my vehicle, the service people at Audi San Juan are very helpful and nice. Loaner vehicles are available when I need one. Thank you Frank V. for your great customer service. More
by T.MAL612.TM
Employees Worked With
Francisco Villarreal
February 17, 2019
Great Service Center Friendly. Fast and helping staff. Nice customers’ areas. The service team is always ready to help. Price competitively in the segment. Good quality in Friendly. Fast and helping staff. Nice customers’ areas. The service team is always ready to help. Price competitively in the segment. Good quality in the service workmanship. More
by AWEBBER1.0
Employees Worked With
Jose Ascencio, Francisco Villarreal, Ricardo Ramirez, Ira GARCIA, Juan "JC" Moreno
February 17, 2019
Great Because he was helpful and kind. Provided all options to help me make an informed decision. He was very knowledgeable and thorough. He also knew a lot Because he was helpful and kind. Provided all options to help me make an informed decision. He was very knowledgeable and thorough. He also knew a lot about the vehicles. More
by ADEL613
Employees Worked With
Adrian Diaz
February 14, 2019
Very good service! Excellent service, Ricardo Ramirez was very friendly and attentive. I liked that he had the patience to clear up my doubts. I also appreciate the fact Excellent service, Ricardo Ramirez was very friendly and attentive. I liked that he had the patience to clear up my doubts. I also appreciate the fact that I got notified whenever my suv was ready. And I gotta give them xxxxxxfor leaving my car clean. Thank you guys!👍 More
by ClauPrz
Employees Worked With
Ricardo Ramirez
February 14, 2019
Awesome experience The sales advisor I worked with was very prosional and pleasant. He knows the audi product s very well. I was able to negóciate a good deal. The deale The sales advisor I worked with was very prosional and pleasant. He knows the audi product s very well. I was able to negóciate a good deal. The dealership is impecable , everyone is very friendly More
by PRIET100
Employees Worked With
Christian Garcia, Rene Lopez
February 14, 2019
2019 maintenance All went well, we even didn’t have an appt and the service center took our car. The service was done quickly and what I really lied is how they saw All went well, we even didn’t have an appt and the service center took our car. The service was done quickly and what I really lied is how they saw us walking in and they held the door open for us. The fine details are what you never forget. Thanks Audi More
by IVANAVSPINNING
Employees Worked With
Rene Lopez, Francisco Villarreal
February 13, 2019
great experience! I give a 5 star rating because, the employee that helped me was super helpful and nice, they were very busy and i hadn’t made an appointment and thay I give a 5 star rating because, the employee that helped me was super helpful and nice, they were very busy and i hadn’t made an appointment and thay still managed to helped me. Very accommodating (: More
by ANG1103
Employees Worked With
Ricardo Ramirez
February 10, 2019
Conflicting prices quotes I recently took my Audi A5, which I purchased there, to get an oil change. When I asked how much it would cost, I was told it was around $160. Hours l I recently took my Audi A5, which I purchased there, to get an oil change. When I asked how much it would cost, I was told it was around $160. Hours later I went back to get my car and I was told that the total was $180. I then asked that it seemed kind of high compared to what I had paid last time ( $151 on 6/25/2018). So then I received a bill for $144. My question is, why did i get three different prices? Is there no set price on the maintenance of vehicles or do the employees make up their own prices as they please? I do not understand how a business can be run that way. More
by THE1ALACRAN
Employees Worked With
Francisco Villarreal, Ricardo Ramirez
