Audi San Juan
San Juan, TX
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Great Because he was helpful and kind. Provided all options to help me make an informed decision. He was very knowledgeable and thorough. He also knew a lot Because he was helpful and kind. Provided all options to help me make an informed decision. He was very knowledgeable and thorough. He also knew a lot about the vehicles. More
Very good service! Excellent service, Ricardo Ramirez was very friendly and attentive. I liked that he had the patience to clear up my doubts. I also appreciate the fact Excellent service, Ricardo Ramirez was very friendly and attentive. I liked that he had the patience to clear up my doubts. I also appreciate the fact that I got notified whenever my suv was ready. And I gotta give them xxxxxxfor leaving my car clean. Thank you guys!👍 More
Awesome experience The sales advisor I worked with was very prosional and pleasant. He knows the audi product s very well. I was able to negóciate a good deal. The deale The sales advisor I worked with was very prosional and pleasant. He knows the audi product s very well. I was able to negóciate a good deal. The dealership is impecable , everyone is very friendly More
2019 maintenance All went well, we even didn’t have an appt and the service center took our car. The service was done quickly and what I really lied is how they saw All went well, we even didn’t have an appt and the service center took our car. The service was done quickly and what I really lied is how they saw us walking in and they held the door open for us. The fine details are what you never forget. Thanks Audi More
great experience! I give a 5 star rating because, the employee that helped me was super helpful and nice, they were very busy and i hadn’t made an appointment and thay I give a 5 star rating because, the employee that helped me was super helpful and nice, they were very busy and i hadn’t made an appointment and thay still managed to helped me. Very accommodating (: More
Conflicting prices quotes I recently took my Audi A5, which I purchased there, to get an oil change. When I asked how much it would cost, I was told it was around $160. Hours l I recently took my Audi A5, which I purchased there, to get an oil change. When I asked how much it would cost, I was told it was around $160. Hours later I went back to get my car and I was told that the total was $180. I then asked that it seemed kind of high compared to what I had paid last time ( $151 on 6/25/2018). So then I received a bill for $144. My question is, why did i get three different prices? Is there no set price on the maintenance of vehicles or do the employees make up their own prices as they please? I do not understand how a business can be run that way. More
Missing earbuds I’ve never had issues with Audi, but this last time, my earbuds came out missing. Not only that, but they had sent me a complimentary oil change email I’ve never had issues with Audi, but this last time, my earbuds came out missing. Not only that, but they had sent me a complimentary oil change email that as usual expires before you are due for a service. In my case, it expired 5 days ago. Contemplating on whether all the additonal expenses are worth driving a nice car. More
Great service! Ricardo the service rep. was ready for me when I arrive, although, I arrive a little before my appointment. He was very attentive by offering me som Ricardo the service rep. was ready for me when I arrive, although, I arrive a little before my appointment. He was very attentive by offering me something to drink and making sure there wasn’t anything else I needed. I’ll definitely be calling Ricardo if anything comes up with services to my vehicle. More
Customer service As always Great customer service! Rick is very friendly and helpful! Always addresses any concerns I may have! Highly recommend getting your vehicled As always Great customer service! Rick is very friendly and helpful! Always addresses any concerns I may have! Highly recommend getting your vehicled serviced at this location! More
Purchase Terrific support buying a new car. Very easy, friendly, efficient. No run-around. Being from out of town, I really appreciated the time and effort Terrific support buying a new car. Very easy, friendly, efficient. No run-around. Being from out of town, I really appreciated the time and effort from all parties involved. The drop-off went well without any hiccups. Keep up the good work. More