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Audi San Juan

San Juan, TX

not yet
rated
369 Reviews

1001 E.Expressway 83

San Juan, TX

78589

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Showing 369 reviews

February 17, 2019

Great Because he was helpful and kind. Provided all options to help me make an informed decision. He was very knowledgeable and thorough. He also knew a lot More

by ADEL613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Diaz
February 14, 2019

Very good service! Excellent service, Ricardo Ramirez was very friendly and attentive. I liked that he had the patience to clear up my doubts. I also appreciate the fact More

by ClauPrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ramirez
February 14, 2019

Awesome experience The sales advisor I worked with was very prosional and pleasant. He knows the audi product s very well. I was able to negóciate a good deal. The deale More

by PRIET100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Garcia, Rene Lopez
February 14, 2019

2019 maintenance All went well, we even didn’t have an appt and the service center took our car. The service was done quickly and what I really lied is how they saw More

by IVANAVSPINNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Lopez, Francisco Villarreal
February 13, 2019

great experience! I give a 5 star rating because, the employee that helped me was super helpful and nice, they were very busy and i hadn’t made an appointment and thay More

by ANG1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Ramirez
February 10, 2019

Conflicting prices quotes I recently took my Audi A5, which I purchased there, to get an oil change. When I asked how much it would cost, I was told it was around $160. Hours l More

by THE1ALACRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Francisco Villarreal, Ricardo Ramirez
Mar 28, 2019 -

Audi San Juan responded

Good morning, thank you for taking the time to send feedback on your recent visit. Unfortunately without inputting your vehicle into the system when the initial call was made it is hard to give an exact cost for service needed but I have spoken with our service manager about the issue and we will look into the process a little more. Please call or email me if you would like to discuss this further. Thank you, Laurah Herrera 956-475-3804 lherrera@audisanjuan.com

February 09, 2019

Missing earbuds I’ve never had issues with Audi, but this last time, my earbuds came out missing. Not only that, but they had sent me a complimentary oil change email More

by EGCAV3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Villarreal
February 09, 2019

Great service! Ricardo the service rep. was ready for me when I arrive, although, I arrive a little before my appointment. He was very attentive by offering me som More

by Vqz Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Ramirez
February 08, 2019

Customer service As always Great customer service! Rick is very friendly and helpful! Always addresses any concerns I may have! Highly recommend getting your vehicled More

by DARLEEN30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Ramirez
February 08, 2019

Purchase Terrific support buying a new car. Very easy, friendly, efficient. No run-around. Being from out of town, I really appreciated the time and effort More

by Outoftowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo Alvarado, Ruben Lopez
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