Audi San Diego - Service Center

Summary George does a great job of taking care of me every time I come in and has always tried to keep me posted as to the work performed. George does a great job of taking care of me every time I come in and has always tried to keep me posted as to the work performed. More

Excellent Love my Audi and the people at Audi San Diego—always pleased with service and efficiency. Have been a client for more than 20 years. Love my Audi and the people at Audi San Diego—always pleased with service and efficiency. Have been a client for more than 20 years. More

Recall Fix Overall satisfaction for the work done was good. Waiting area okay, coffee sub-par. There is a lack of direction for placing the car when first arrivi Overall satisfaction for the work done was good. Waiting area okay, coffee sub-par. There is a lack of direction for placing the car when first arriving.. More

Consistently stellar service at Audi San Diego! The staff here and both Sales Management and service are all wonderful. I always have a smooth and seamless experience and I highly recommend Audi San The staff here and both Sales Management and service are all wonderful. I always have a smooth and seamless experience and I highly recommend Audi San Diego for your sales and service needs. The only negative is Gary who is a porter in the service department was very rude to me and impatient and he should not be treating anyone like this especially a customer. More

Excellent experience I bought a certified preowned Q5 and one of the keys didn’t work. Jerald was knowledgeable and professional and got the key working and recall comple I bought a certified preowned Q5 and one of the keys didn’t work. Jerald was knowledgeable and professional and got the key working and recall completed and we were out the door in 45 minutes, without an appointment. More

I came in with no appointment and was well treated Mannie explained what was wrong with my car and arranged for it to be fixed that day. I had about a 1 1/2 hour wait. Perfect! Mannie explained what was wrong with my car and arranged for it to be fixed that day. I had about a 1 1/2 hour wait. Perfect! More

Excellent service! It doesn't get better than Damien! He is personable, communicative, and prioritizes our needs. No doubt that he gives the best service possible, every It doesn't get better than Damien! He is personable, communicative, and prioritizes our needs. No doubt that he gives the best service possible, every time. More

10k service Started with a call from the dealership, asking if previous service was resolved satisfactorily. I booked the 10k service then and there. It was compl Started with a call from the dealership, asking if previous service was resolved satisfactorily. I booked the 10k service then and there. It was completed without any issues, and my wife waited for the car to be finished. More

amazing service I was able to schedule an appointment promptly. Brett explains all the work and informed of recall notices that would be completed during the visit. T I was able to schedule an appointment promptly. Brett explains all the work and informed of recall notices that would be completed during the visit. The work was completed within the estimated time. More

recall I made an appt for a recall on my car. I requested a loaner. When I arrived at my appt, I was told that I loaners were on backup and I would have to w I made an appt for a recall on my car. I requested a loaner. When I arrived at my appt, I was told that I loaners were on backup and I would have to wait an hour. I was helped by someone not assigned to me who kept trying to get me to stay and wait an hour for my vehicle to be finished, which I could not do since I had to work. When I was told that loaner vehicles were not available, I decided to leave without getting my vehicle fixed. I was then approached by my service person who was extremely helpful. And told me that loaner cars are hard to come by and that I should come around 4-5pm since this will 'only take an hour'. He was kind enough to waive the fee to have my windshield wiper jets cleaned at no charge next time I come. More