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Audi San Diego - Service Center

San Diego, CA

4.5
2,337 Reviews

2,337 Reviews of Audi San Diego - Service Center

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August 13, 2020

The service was good , however I was surprised that my car was not even washed ... even at the Ford and Honda dealer I would get a complimentary car wash ... I wound expect that with a $400 plus service f More

by SUSANARMINO
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
Sep 24, 2020 -

Audi San Diego responded

Thank you for taking the time to leave your honest feedback, Susan. If you would like to discuss your experience further, please give us a call. We are always happy to help.

August 13, 2020

Jerald is the best service guy I’ve ever worked with. He always goes above and beyond! I have gone to him multiple times and try to only use him because I can always trust him to take care of me. Complete A More

by GCOUCH93
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Aug 18, 2020 -

Audi San Diego responded

Hello, we're so glad that Jerald was able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2020

Audi San Diego is where I buy and service my Audi cars! Service is very knowledgable! and I always leave this dealership happy and satisfied. Service advisors always strive for perfection! Satisfied Cust More

by LEONGESZPENC
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Lehrke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kealy, Brett Van Gompel, Manny Gastelum, Damien Burton, Jerald Camacho, Joe Caffrey , Russ Schwartzman
Aug 18, 2020 -

Audi San Diego responded

Hello, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 13, 2020

During this pandemic I know its hard to get any type of service, but your company seemed to have pulled it off. It was a week over the estimated time but that was due to d More

by LARRY94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Audi San Diego responded

Hi Larry, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Audi San Diego

August 13, 2020

Very good with presenting maintenance plans, notating issues, and performing the services, considering "COVID" times and their reduced hours of operation. It's apparent that safety comes first and that' More

by PHLATROK
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kealy
Aug 18, 2020 -

Audi San Diego responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 12, 2020

Car brought in for 10000 mile service Excellent service. Car was picked up on time, bought to the shop and worked on, then delivered back to my house all in the same day. More

by TOMHGEE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Aug 16, 2020 -

Audi San Diego responded

Thank you so much for your positive comments about Audi San Diego! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2020

great service! The complimentary pick-up/return service was great! It saved a lot of time. It would be better if you could add a car-wash, though. More

by ns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Aug 13, 2020 -

Audi San Diego responded

Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Audi San Diego

August 11, 2020

Great service, as always Serivce was very smooth arranged for pickup and drop off option, went very well and delivered on time as promised., As always Jerald was awesome. More

by MAHESH.HM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Aug 13, 2020 -

Audi San Diego responded

Hi Mahesh, thank you so much for your positive comments about Audi San Diego! Please don't hesitate to reach out to us if there's anything more we can do!

August 11, 2020

Regular maintenance of my A7 The dealership was clean and its service department was well organized. No problems with making an appointment, but no loaner cars was available if y More

by ASZETO49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
Aug 13, 2020 -

Audi San Diego responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

August 11, 2020

Scott was great, We drive 2 hours from the Imperial Valley to get our services done but Scott makes sure we are taken care of and that makes our trips up here so much easier. Thank you! More

by KINGSORTIZ4
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
Aug 13, 2020 -

Audi San Diego responded

Hello, we are glad Scott could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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