Audi San Diego - Service Center

Great experience for battery replacement within warranty Talk via phone first and bring in my car for battery replacement on a busy Saturday. Although no loaner car, they order lift for customers. Talk via phone first and bring in my car for battery replacement on a busy Saturday. Although no loaner car, they order lift for customers. More

Jerald was GREAT! Jerald goes above and beyond to make you feel good about servicing your car at Audi San Diego. I will keep driving for about 3 hours just to get Jeral Jerald goes above and beyond to make you feel good about servicing your car at Audi San Diego. I will keep driving for about 3 hours just to get Jerald and his team to work on my Audi. More

Jerald IS THE MAN shout out to Jerald and his team of technicians who worked on my car. He is the guy who is making me stay with my fossil fuel car. i drive from Mal shout out to Jerald and his team of technicians who worked on my car. He is the guy who is making me stay with my fossil fuel car. i drive from Malibu to San diego just to get Jerald to help me in my car. More

On time service, friendly atmoshepre, a nice lounge to wait! From the time we arrived at the service parking, we were treated like VIP! Everything was explained thoughrouly what to expect. My SUV was turned ove From the time we arrived at the service parking, we were treated like VIP! Everything was explained thoughrouly what to expect. My SUV was turned over on time and washed and vacuumed. Total excellent customer service! More

Exceptional people skill Mark Mark Monell was really enthusiastic while in was called in for my Reacll service. People like Mark makes u feel comfortable with your service. Muke Mark Monell was really enthusiastic while in was called in for my Reacll service. People like Mark makes u feel comfortable with your service. Mukesh More

Q5 service George was great to work with. Service was done in a timely manner and updates were provided. Courtesy rides were definitely helpful. Good overall ser George was great to work with. Service was done in a timely manner and updates were provided. Courtesy rides were definitely helpful. Good overall service. More

On Top of It as Usual The service provided by Audi was excellent which is the typical standard achieved by the service department. Repairs are explained precisely as are t The service provided by Audi was excellent which is the typical standard achieved by the service department. Repairs are explained precisely as are the costs that will be incurred. Wonderful service by George and his team (including Nacho) is the norm. Anyone will be happy as can be to bring their car to this facility. Well done! More

20,000 mile service Service department staff were extremely helpful and polite. Although they were extremely busy on the weekend, possibly could have used some more peop Service department staff were extremely helpful and polite. Although they were extremely busy on the weekend, possibly could have used some more people working to handle the number of people there for service. More

Damien Burton is why I keep coming back to Audi San Diego Damien is such a kind and patient person. I had some major work done on my Allroad and Damien took the time to explain, in layman's terms, exactly wha Damien is such a kind and patient person. I had some major work done on my Allroad and Damien took the time to explain, in layman's terms, exactly what the service was for and how it would be done. Damien is a very trustworthy and honest service provider. I greatly appreciate him. More

usually great but not this time I was told it would be an hour wait but I waited for 3 and a half. At the end they kept telling me it was ready but it was like they couldn’t locate m I was told it would be an hour wait but I waited for 3 and a half. At the end they kept telling me it was ready but it was like they couldn’t locate my car. So I waited outside for another half hour. it was a simple oil change so I’m not sure what caused this delay or. Confusion. Usually Audi is great but not this time. More