Audi San Diego - Service Center

Service Employees make all the difference in the service you receive. Fortunately, I was working with Nacho, and he did an outstanding job of keeping me up to Employees make all the difference in the service you receive. Fortunately, I was working with Nacho, and he did an outstanding job of keeping me up to date on the status of my vehicle. I would recommend him to my friends and family. More

Outstanding customer service and maintenance on my Audi My experience with the SanDiego Audi Service Department, specifically Horacio "Nacho" Mireles, has been nothing short of excellent. I feel like I hav My experience with the SanDiego Audi Service Department, specifically Horacio "Nacho" Mireles, has been nothing short of excellent. I feel like I have my own personal service consultant with Nacho, as I communicate directly with him, he greets me when I arrive at the Service Department, he explains everything being done to my car, and keeps me apprised of the status of my car, during the time my car is in service. Nacho is a very professional and knowledgeable young man, as well as kind and enjoyable to deal with. The gentleman that works on my car, Binnan (sp?) is incredibly knowledgeable and I appreciated meeting him and knowing the person working on my car. This past service, I was absolutely blown away to receive a text from Binnan with a video telling me the tasks he had performed on my car and alerting me to a nail in one of my tires! This was what I call A+++ service! I've never received the level of service on a car that I'm receiving at San Diego Aud1! I couldn't be happier! I love my car and plan to keep it for many years and will continue to do business with San Diego Audi Service Department! More

Great service Damien was awesome as usual. Totally loved the lyft service back home. The following day, someone else, didn't get his name, was awesome in helping me Damien was awesome as usual. Totally loved the lyft service back home. The following day, someone else, didn't get his name, was awesome in helping me get comfortable in the loaner car. More

Overall experience Manny was very nice , kept me updated every step of the way, was very understanding enjoyed my time working with him. He definitely valued customer se Manny was very nice , kept me updated every step of the way, was very understanding enjoyed my time working with him. He definitely valued customer service! More

Easy as Possible My Audi person is George Gushulak, So easy to get ahold of and always get an immediate response. He's usually a step ahead of me so that I don't hav My Audi person is George Gushulak, So easy to get ahold of and always get an immediate response. He's usually a step ahead of me so that I don't have to ask him to do things. I needed a new tire because tire was losing pressure and he automatically said he would apply the warranty and did so in short order without any drama. My new tire was at Audi by 10:00 a.m. the next morning, and I was on my way home in about an hour. Good deal. More

Go to Damien for your maintenance My Audi just had its 65k maintenance and I have been going to Damien since my cars first maintenance. Can not say enough about how awesome Damien is. My Audi just had its 65k maintenance and I have been going to Damien since my cars first maintenance. Can not say enough about how awesome Damien is. He is extremely easy to work with, keeps in communication regarding status’s and returns messages promptly, More

10K Service, Power Steering replaced How could power steering go out on such a new car? Conducted tire replacement, all aspects of the 10K Service and finally the repair of the power ste How could power steering go out on such a new car? Conducted tire replacement, all aspects of the 10K Service and finally the repair of the power steering unit which took quite awhile, but there was a holiday in the middle! All seems okay now, but failure of the power steering was a bit scary!! More

World Class Service Advisor Damien Burton was our service advisor. He is a credit to Audi San Diego. As our vehicle is out of warranty, it is tempting to have routine annual se Damien Burton was our service advisor. He is a credit to Audi San Diego. As our vehicle is out of warranty, it is tempting to have routine annual service by a reputable shop other than a dealership, thus perhaps saving some money. However, as long Damien is available to help, we will resist that temptation. He is extremely friendly and provides thorough and understandable explanations of required service and charges. More

Outstanding Customer Service I only worked with Damien and like usual Damien fully addressed all of my needs. All of my interactions with Damien have been exceptional. Glenn M I only worked with Damien and like usual Damien fully addressed all of my needs. All of my interactions with Damien have been exceptional. Glenn Munoz More

Outstanding service, great people The service was friendly, accurate, quick and they accommodated all my needs. Manny guided me through the process and recommended and facilitated all The service was friendly, accurate, quick and they accommodated all my needs. Manny guided me through the process and recommended and facilitated all the options. Really happy. More