Audi San Diego - Service Center

Thank you Both Manny and Nacho were so helpful. Every time I come into Audi, you guys make it so easy. Thank you very much for everything. Both Manny and Nacho were so helpful. Every time I come into Audi, you guys make it so easy. Thank you very much for everything. More

This was a last minute appointment for service and Manny did a wonderful job accommodating me and took great care of my car! Thank you! did a wonderful job accommodating me and took great care of my car! Thank you! More

Paid for the window washer system repair and the right nozzle is still clogged/not working. Wish they would have tested it before I left. nozzle is still clogged/not working. Wish they would have tested it before I left. More

I had great service from Audi. Brought my car in for multiple concerns and the advisor was very attentive to my concerns. They kept me informed all the time about my car. multiple concerns and the advisor was very attentive to my concerns. They kept me informed all the time about my car. More

Customer service is good but unresolved issues are a problem Although everyone in service is very nice and helpful, I have brought my car in several times for the same issue and it is still not resolved. Although everyone in service is very nice and helpful, I have brought my car in several times for the same issue and it is still not resolved. More

Better service than any one else I tried to think of something they could improve on in service. They have it nailed. Cannot think of anything negative to say about them. They do t I tried to think of something they could improve on in service. They have it nailed. Cannot think of anything negative to say about them. They do their best and it shows. More

The service department is excellent, with the exception of the loaner car availability. Hopefully this will change by the next time my Audi requires service of the loaner car availability. Hopefully this will change by the next time my Audi requires service More

No one answers the phone Made the mistake of purchasing the maintenance plan when we bought our SQ5. When it was time for maintenance not single time, after days of attempts, Made the mistake of purchasing the maintenance plan when we bought our SQ5. When it was time for maintenance not single time, after days of attempts, did anyone answer the phone in the service department. We had to literally drive from south county to San Diego Audi to speak to someone to set up our maintenance. The maintenance visit itself went fine. Good experience with Brett No apologies were offered Very disappointing given the excellent treatment we received when we bought the SUV. More

Audi completed my service without issue. Brett is great! He is technically very smart. He never pressures you to have a service performed, just lies out your vehicle status facts. I know my car is in good h He is technically very smart. He never pressures you to have a service performed, just lies out your vehicle status facts. I know my car is in good hand with him. More

Excellent customer service The employees/servicemembers are always pleasant and willing to help. It seems they pay attention to small details such as wait time to speak with a The employees/servicemembers are always pleasant and willing to help. It seems they pay attention to small details such as wait time to speak with a service member. I never have to wait too long and I am always offered refreshments while I wait for even the fewest of minutes. More