Audi San Diego - Service Center

Mouse chewed wire Damien Burton at Audi San Diego was very professional in addressing my electrical problem. He took me back to the service center to show me the probl Damien Burton at Audi San Diego was very professional in addressing my electrical problem. He took me back to the service center to show me the problem and also meet the technician. He explained what went wrong how they would fix it. Very happy with the service. More

Recent Service Easy dropoff... very friendly. The service technicians I worked with were very helpful and easy to work with. The only minor inconvenience was tha Easy dropoff... very friendly. The service technicians I worked with were very helpful and easy to work with. The only minor inconvenience was that they didn't have any loaner cars available...but they did cover the cost of a Lyft ride to and from. More

Great service for my Audi! I was able to get an appointment at a time very convenient for me, got a loaner car (new A5--sweet!), and got frequent status updates on the service a I was able to get an appointment at a time very convenient for me, got a loaner car (new A5--sweet!), and got frequent status updates on the service and warranty repairs. More

Great staff and very easy to work with. Performed great work to my car. I would recommend the dealer to anyone. Will for sure come back. work to my car. I would recommend the dealer to anyone. Will for sure come back. More

Nacho was awesome Nacho was easy to deal with and stayed in touch throughout the process. He was always accessible and went above and beyond to take care of us. Nacho was easy to deal with and stayed in touch throughout the process. He was always accessible and went above and beyond to take care of us. More

Staff were friendly and helpful, while service was completed quickly. I do not like their policy for loaner cars. The first come first serve policy means that you cannot make a reservation and you completed quickly. I do not like their policy for loaner cars. The first come first serve policy means that you cannot make a reservation and you are likely to be stuck without a vehicle for the duration of the service. More

Excellent Service Excellent customer service all the way around- from drop off to pick up. Jerald is my advisor and is the BEST! I was please to have a loaner car rea Excellent customer service all the way around- from drop off to pick up. Jerald is my advisor and is the BEST! I was please to have a loaner car ready and my job was completed ahead of schedule. More

Very good service from the whole team. Very good service from the whole team. Very good service from the whole team. Very good service from the whole team. Very good service from the whole team. Very good service from the whole team. Very good service from the whole team. More

Drop off system could be better, people line up not knowing who is next to get attention. Maybe have a designated line for next service rep knowing who is next to get attention. Maybe have a designated line for next service rep More

Professional, great service, and kind people. It took awhile to get a loaner car but that was expected with how busy they were. Overall great experience! awhile to get a loaner car but that was expected with how busy they were. Overall great experience! More