Audi San Diego - Service Center

Everyone was very friendly and helpful with the service. Damien was very attentive and polite making sure I was comfortable and the service was fairly speedy and neat. Damien was very attentive and polite making sure I was comfortable and the service was fairly speedy and neat. More

Amazing service except for the car wash Horacio is the one that assists me most time I bring my car in and the service was really good. So Horacio gets 5 stars. *** But whoever did the ca Horacio is the one that assists me most time I bring my car in and the service was really good. So Horacio gets 5 stars. *** But whoever did the car wash however I am not too sure. Some parts of the car were wet so I assumed the car was actually washed but the car was not cleaned at all. More

Manny and Don team together to give me excellent service! I am a loyal Audi customer for many years and I am impressed with the professionalism of the Audi team, especially Manny and Don to give me the best s I am a loyal Audi customer for many years and I am impressed with the professionalism of the Audi team, especially Manny and Don to give me the best service every time I drop off my car. Thank you gentlemen for being the best part of Audi! More

Horrible Service! The appointment was with George, who has always been great to deal with. He wasn't there, so the first guy to contact me, Manny, ended up as the advis The appointment was with George, who has always been great to deal with. He wasn't there, so the first guy to contact me, Manny, ended up as the advisor that day. Manny was arrogant and disrespectful. The oil change took a long time, but when it was over I was told it needed some front brake work. I agreed to the service, but after a very long time was told that they didn't have the parts, they didn't have a loaner, but I could come back another time. It then took over 20 minutes for them just to bring me my car. I will never bring the car back here for service. I got the brake work done, with Audi parts, for a fraction of what Manny was going to charge at a great place down the street. More

Excellent service from Horacio, great actitud , price and disponibility, also they keep you inform all the time, I like the service videos and track my cara disponibility, also they keep you inform all the time, I like the service videos and track my cara More

The car and service was beautifully done. I had to wait 20 min from the time I was told it was ready. Car rental person was great as well. 20 min from the time I was told it was ready. Car rental person was great as well. More

Service department always has very courteous advisors and make sure to provide great customer service. Very easy to drop off vehicle for scheduled service and drive off with a loaner. make sure to provide great customer service. Very easy to drop off vehicle for scheduled service and drive off with a loaner. More

I have purchased at least five of the higher and Audi models in the past 10 years or so. I will not be purchasing another Audi from this dealership Because of the Service Department: Accessibilit models in the past 10 years or so. I will not be purchasing another Audi from this dealership Because of the Service Department: Accessibility was horrible No phone calls were returned in a timely manner. Neither were the emails. At one time I had to drive directly to the dealership. For an answer. I even called the operator and asked her to have “anybody please talk to me” She put me on an eternal wait. The ONLY Service Addvisor that has helped us in the past was BRETT. More

Nacho was excellent! He provided me updates as my car was getting fixed and explained my car repairs in a very caring manner. I didnt feel like he was upselling with his main concern, as it should, positive getting fixed and explained my car repairs in a very caring manner. I didnt feel like he was upselling with his main concern, as it should, positive customer service relations. More

I had a flat tire and had to get all the tires replaced. They were all great and very helpful and nice. I had to do other maintenance but I did not have the time so I will have to come back later. I was abl They were all great and very helpful and nice. I had to do other maintenance but I did not have the time so I will have to come back later. I was able to make an appointment which is great. Thanks for all your help. More