Audi San Diego - Service Center

Scott provided excellent service. He was great at communicating and keeping me updated. I always have good customer service when I go in for any problems with my vehicle. communicating and keeping me updated. I always have good customer service when I go in for any problems with my vehicle. More

Amazing Pleased at all points. Clear, patient, helpful in looking at new models; timely; no unneccseaary witing. Car beautifully cleaned I enjoy every ascpec Pleased at all points. Clear, patient, helpful in looking at new models; timely; no unneccseaary witing. Car beautifully cleaned I enjoy every ascpect of the car and the dealership.. More

Excellent Service George is always very helpful and attentive to make sure my car gets the precise service needed to insure it continues to be properly maintained. George is always very helpful and attentive to make sure my car gets the precise service needed to insure it continues to be properly maintained. More

Always a pleasure coming here. I usually make my appointments with Damien, but had Jerald last time. He was awesome and super friendly. I am always a pain in the butt when it comes to washing my car appointments with Damien, but had Jerald last time. He was awesome and super friendly. I am always a pain in the butt when it comes to washing my car, and Jerald make sure it didn't get washed! More

overall very happy with my service Mr. Mireles, I Called Horacio and made an appointment. He had a loaner car ready for me when I arrived, and my paperwork was ready to go. I was ou Mr. Mireles, I Called Horacio and made an appointment. He had a loaner car ready for me when I arrived, and my paperwork was ready to go. I was out of there in less than 10 minutes. He called me with updates on my vehicle's service. Everything was ready to go when I picked up the vehicle. I am very happy with the service. Keep up the great work. Thank You Nacho!!! John Diano More

manny is a very nice person and he helped me a lot.I will continue to go to this service point in the future.Thank you again for your help. continue to go to this service point in the future.Thank you again for your help. More

Jerald is an excellent person, all the time I go for service he take care of business as quick is possible and try to get you out of there asap. Thanks Jerald! service he take care of business as quick is possible and try to get you out of there asap. Thanks Jerald! More

I went for my 20,000 miles Q7 service. They were able to give me a courtesy car (A4) but it took a while to sort things out because I had Australian license so it took me almost an hour that morning and I m give me a courtesy car (A4) but it took a while to sort things out because I had Australian license so it took me almost an hour that morning and I missed a couple meetings at work. For servicing had reported a squeaky brakes issue which’s been going on for a while and also apple CarPlay issue. At first the brake issue wasn’t resolved when I was called back to pick my car same day. Manny told me that brakes measurements were found to be ok and NO action needed. I was disappointed to hear this and I expressed my disappointment to Manny who at first told me that the noise might have been caused because of driving conditions and the way I’m driving the car etc. I said that this nvr happened to me before and I also asked about warranty. So he took an action to look at what could be done and later on he texted me saying that he was able to get the problem fixed without any charges to me which was a good outcome. I am thankful to Manny for listening and acting accordingly to address the issue. CarPlay was also fixed and is now working. More

We have been extremely happy with the swift and courteous service Brett has provided. Every time I call he gets the car in promptly. He is very patient with our concerns and doesn’t give up until we are sat service Brett has provided. Every time I call he gets the car in promptly. He is very patient with our concerns and doesn’t give up until we are satisfied. More

I needed to bring my 2015 Q7 in for diagnosing a repair. I drop the vehicle off and a day and a half later George calls me to let me know my Audi does need a repair. He tells me he has to order parts and so I drop the vehicle off and a day and a half later George calls me to let me know my Audi does need a repair. He tells me he has to order parts and some are on back order estimating a couple weeks. The nice thing is they let me use a courtesy vehicle while I was without my car. About three weeks go by and I’m calling and texting George to get an update on where we are at. With in a couple days I get a voicemail from George to call him. He tells me while they had my vehicle pulled apart the technician accidentally misdiagnosed my vehicle repair from the very beginning. The icing on the cake is they had THOSE parts good in stock. A lot of time wasted and frankly trust lost at this point. George apologizes when I pick up the car, but didn’t offer a discount or to even cover my diagnosis fee, correction, MIS diagnosis fee. My car gets returned to me dirty. Just a bad experience. Really disappointed with how it all turned out. More