Audi San Diego - Service Center

It was an easy process and the services was excellent. Many from the service department and Sam how was responsible for loaners were both great. Many from the service department and Sam how was responsible for loaners were both great. More

Great Employees but they are very busy and seem understaffed All the employees are great. I most recently worked with Scott Kealy and he was awesome. They seem very busy however and possibly understaffed. Droppe All the employees are great. I most recently worked with Scott Kealy and he was awesome. They seem very busy however and possibly understaffed. Dropped by card first thing in the morning and it barely got done before the end of the day. Scott was great though in getting it done. Last year when I went it took a half hour for them to bring my car out from the back due to them being short staffed. So while the people are awesome, the dealership itself has some issues with time management that doesn't appear to be any fault of the actual employees. More

I've always experienced great service both from the mechanical point of view and the personal point of view. I've always serviced my Audis at Audi San Diego. mechanical point of view and the personal point of view. I've always serviced my Audis at Audi San Diego. More

30k service maintenance review The whole process from scheduling the service to dropping of my car (and getting a loaner) was awesome. At the end of the day, the service technician The whole process from scheduling the service to dropping of my car (and getting a loaner) was awesome. At the end of the day, the service technician also provided a video outline of the issues that needed to be fixed. The whole experience was very smooth and I applaud the Audi San Diego service team! More

Great job George! Great service is the norm when working with George. I have been a customer of this dealership since 2004. George and the service team continues to pro Great service is the norm when working with George. I have been a customer of this dealership since 2004. George and the service team continues to provide excellent customer service. More

Good service and friendly, helpful service personnel. And a good waiting room with coffee, snacks, sodas, and wifi since I opted to stay and work remotely for a few hours while waiting for the car. a good waiting room with coffee, snacks, sodas, and wifi since I opted to stay and work remotely for a few hours while waiting for the car. More

Jerald was very helpful and professional. He got me in and out of the dealership within minutes. He is also very diligent with customer service as he texts updates and responds rather quickly. He also see and out of the dealership within minutes. He is also very diligent with customer service as he texts updates and responds rather quickly. He also seems very knowledgeable about his work in the service department. More

Audi San Diego has a professional and efficient service department with fast check in and good communication throughout. Saved money by paying for 2 service visits ahead of time. department with fast check in and good communication throughout. Saved money by paying for 2 service visits ahead of time. More

Damien was very friendly and efficient. I waited for my car in the waiting area and was out the door in time frame promised. It was my first time at this dealership for service and was very pleased. car in the waiting area and was out the door in time frame promised. It was my first time at this dealership for service and was very pleased. More

My service was good, but waited 3 additional hours longer then plan, but I was returning to get a recall part done that was supposed to be completed in July of 2019, but never received a call back. So I sat then plan, but I was returning to get a recall part done that was supposed to be completed in July of 2019, but never received a call back. So I sat patiently. More