Audi San Diego - Service Center

Outstanding customer service and maintenance on my Audi My 2018 had a dead battery and was stuck in my garage. I texted my service manager, Nacho Mireles and he gave me the telephone number of the towing s My 2018 had a dead battery and was stuck in my garage. I texted my service manager, Nacho Mireles and he gave me the telephone number of the towing service and took it from there. It is a relief, as a recent widow, to know I have someone at San Diego Audi as reliable and capable as Nacho to rely on for any needs for my Audi. He is truly a godsend! When a new battery was installed in my car, Nacho sent a Lyft to pick me up in Pt. Loma and bring me to the Audi Service facility on Mira Mar Road - excellent customer service! I couldn't ask for anything more! You need to give nacho a BIG raise! :) More

Brett is always great to work with! He is very attentive and really cares about the quality and level of service he provides. He is one of the main reasons I only get my Audi serviced at Audi San Diego. and really cares about the quality and level of service he provides. He is one of the main reasons I only get my Audi serviced at Audi San Diego. More

My service rep was very helpful and attentive. I like the Lyft service so I do not have to wait for my vehicle or arrange for someone to drop me off and pick me up. the Lyft service so I do not have to wait for my vehicle or arrange for someone to drop me off and pick me up. More

Thank you again Jerald We needed to tow in our A3 vehicle to the dealership for service. Jerald was accommodating to our schedule as always and made sure to wait and meet us We needed to tow in our A3 vehicle to the dealership for service. Jerald was accommodating to our schedule as always and made sure to wait and meet us even though we arrived towards the end of the day to drop off. Both explanation of work needed and quote were thorough. Even though the pickup was with another service advisor, I know as long as Jerald has gone through the paperwork beforehand, checking out is seamless because the entire service team is so friendly. No other dealer provides top notch service! More

Great attention to detail. Convenient drop off and overview of what to expect. Enjoyed the video showing what needed to be replaced. Easy communication via text and email. overview of what to expect. Enjoyed the video showing what needed to be replaced. Easy communication via text and email. More

I have the best service rep ever! George. He looks over what I have had done, suggests what not only needs to be done but what does NOT need to be done this visit. They have a great lounge for us while we what I have had done, suggests what not only needs to be done but what does NOT need to be done this visit. They have a great lounge for us while we wait and accommodate us at every turn. More

Service Consultant Damien Burton is extremely professional and excellent at his job. He is always friendly and personable, helpful, attentive, and consistent in all he does. professional and excellent at his job. He is always friendly and personable, helpful, attentive, and consistent in all he does. More

I always get my service done with Manny. Took a tad longer this time. But he made it right with a loaner car and also gave me a discount. longer this time. But he made it right with a loaner car and also gave me a discount. More

Manny Gastelum is always very helpful. Technicians did a great job with my car. It's getting up there in miles and the team at Audi has been great helping me keep the car in great condition! a great job with my car. It's getting up there in miles and the team at Audi has been great helping me keep the car in great condition! More

Nacho is on top of it always. He takes care of things right away and he is very personable. It’s a pleasure to deal with him right away and he is very personable. It’s a pleasure to deal with him More