Audi San Diego - Service Center

Outstanding service by “Nacho” Mireles. Professional and courteous. He explained the service that is going to be done and the options associated with the service. courteous. He explained the service that is going to be done and the options associated with the service. More

Amazing car runs brand new and better than ever. Given my description on what was happening they took and dissected every detail. Great service thanks description on what was happening they took and dissected every detail. Great service thanks More

George took care of business as always both in keeping me informed and making sure the problems were fully diagnosed and repaired so that I would be completely satisfied. informed and making sure the problems were fully diagnosed and repaired so that I would be completely satisfied. More

Timely Service Thank you George &Assistant; As a walk in was able to get my vehicle's service done within hours. Thanks to the service department for their promptn Thank you George &Assistant; As a walk in was able to get my vehicle's service done within hours. Thanks to the service department for their promptness & quality of their work!! More

inaccurate inspection results and poor attitude I booked an oil change and shared engine light on. (This has happened 3 times since purchasing car in June, and each time the results from various rep I booked an oil change and shared engine light on. (This has happened 3 times since purchasing car in June, and each time the results from various repair shops have shared the code reading is not consistent. The light goes off for a while and returns, with new readings). When I went in for my scheduled oil change, I was told they dont do oil changes. They only provide services and can do the one I had a "free coupon for" when I first came to them after buying the used Audi in June ... for $199 or the 95K one for $499. I came for an oil change and a reading on the code. Instead I paid $400 for an oil change and was given an estimate for new pads and brakes and $5K for motor mounts etc. I took to 2 other shops. Both confirmed they were not sure where the pad/rotors recommendation came from (as I had just had that done less than 3 or 4 months ago) and said the code reading was inconclusive, so I will now be going to another specialist to get the engine light corrected. I don't need to be part of a quota. I've already been swindled by PCH Auto on this vehicle that I still 9 months later do not have clear title to and paid for a warranty but it was never purchased by the embezzler that owned PCH Auto in Oceanside. I've spend over $4K in repairs, Paid $9K for a little used car to get me around and now I have untrust worthy suggested repairs that put my repairs above the cost of the vehicle in just 9 short months of ownership with no clear title. (In other words I can't sell it.) More

Excellent service as always! Thank you Brett V. and entire team. Even though there are (2) Audi dealerships between us (Murrieta and Escondido) the team at AUDI SD is like family. Expert service I tr entire team. Even though there are (2) Audi dealerships between us (Murrieta and Escondido) the team at AUDI SD is like family. Expert service I trust! More

Damien is the best service advisor and the dealership does a great job in providing a friendly and professional environment to relax in while waiting. does a great job in providing a friendly and professional environment to relax in while waiting. More

First maintenance check on new Audi The service team at the dealership, particularly Damian and Brett with whom I worked, are thorough, knowledgeable, friendly, and very polite. I trust The service team at the dealership, particularly Damian and Brett with whom I worked, are thorough, knowledgeable, friendly, and very polite. I trust that I am in good hands with Audi of San Diego. More

Customer service at Audi San Diego is top notch. Very informative and responsive Service Writers. I was given a loaner vehicle while my car was being serviced and I always really appreciate that. informative and responsive Service Writers. I was given a loaner vehicle while my car was being serviced and I always really appreciate that. More

Be ready to wait for your car. Made appointment two weeks in advance for simple factory recall. Once I dropped it off, no one touched it that day and after a terse conversation at the end of the day, weeks in advance for simple factory recall. Once I dropped it off, no one touched it that day and after a terse conversation at the end of the day, the starting working on it the next mid morning. Why use appointments if you are just going to sit on cars? Second time this has happened at this dealer. Explanation given is that they were busy. Priority should be given to appointments but maybe it is being done by which car service brings in the most $$$. Not sure I can go here again and get that runaround... More