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Audi San Diego - Service Center

San Diego, CA

4.4
2,338 Reviews

2,338 Reviews of Audi San Diego - Service Center

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March 16, 2020

Top shelf service As a first time Audi owner, I've been impressed with the service staff and work quality on my two visits. I was pleasantly surprised to receive a vid More

by New Audi Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
May 07, 2020 -

Audi San Diego responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2020

Manny the service writer was very helpful, honest and on point on all the needs on my car. Kept me up to date on everything. More

by EDIGUNS
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
May 07, 2020 -

Audi San Diego responded

Hi! We're so happy Manny was able to help you out! We hope to be of service to you again in the future. Best wishes, Audi San Diego

March 16, 2020

135,000 mile service I've been with Audi San Diego for almost 10 years now. Very knowledgable and friendly staff. Especially, Damien Burton. An absolute pleasure working w More

by SKHACHIYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 07, 2020 -

Audi San Diego responded

Hi, it's experiences like yours that really keep us motivated! Thank you so much again for your feedback! We hope you have a great day!

March 16, 2020

Service staff friendly and helpful. George was extremely knowledgeable and provided top service, including offer of a loaner vehicle since parts needed to be ordered. I received frequent updates on the sta More

by JOHNLUSSIERRN
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Audi San Diego responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by! We hope to see you soon!

March 16, 2020

55,000 Mile Service for 2016 Audi A7 I left my vehicle overnight and received regular update on the status. I was provided a rental car which was essential. George did a great job. More

by jlance1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Audi San Diego responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2020

Great service and friendly staff The staff is very friendly. They also went above and beyond, I left my spare key when I brought it in for service in mid February and they looked for More

by TANYAS4576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Audi San Diego responded

Hi, thank you so much for your positive comments about Audi San Diego! Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2020

The advisor wasn’t routinely giving sufficient updates and wasn’t very responsive. Also the car wasn’t even looked at for over 24 hours after the car was dropped off. More

by EVERCLEAR564
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Audi San Diego responded

Hi, we really appreciate your feedback. Please let us know if there is anything else we can do for you; we are more than happy to help.

March 15, 2020

Appointment made servi e completed before time promised Very professional operation. Service advisers always nice and helpful. Place is very clean, waiting area well stocked with snacks and liquids. Thi More

by KENT.BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Manny Gastelum
May 07, 2020 -

Audi San Diego responded

Kent, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi San Diego!

March 15, 2020

From the time I showed up for my scheduled maintenance appointment, the service was excellent! Thank you for a wonderful experience with my Q7. Manny was professional and very helpful. More

by DARNELLAMELANCON
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
May 07, 2020 -

Audi San Diego responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2020

Damien is our service manager, and as always this visit was top notch! This service appointment was quick, efficient and 100% satisfactory! We had a warranty issue and he went out of his way to make the pa More

by ANDREASONI8
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 07, 2020 -

Audi San Diego responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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