Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,344 Reviews of Audi San Diego - Service Center
Sort by
March 24, 2020
Excellent service from start to finish. Friendly and responsive and excellent communication. Love the video they send showing the service being done. Love this service department responsive and excellent communication. Love the video they send showing the service being done. Love this service department More
by MICHAEL_MCMORROW
Verified CustomerEmployees Worked With
Brett Van Gompel
March 24, 2020
Continued frustration with the lack of crediability w/Serv D Three services ago, due to a servicing issue, Audi Service Department granted us a Full Car Detail. We now have attempted to use the promise detail s Three services ago, due to a servicing issue, Audi Service Department granted us a Full Car Detail. We now have attempted to use the promise detail service on our last two service appointment, only to be told yet again that they can not provide the detail service due to lack of detail support. Extremely frustrated with the Service Department. More
by RufusinSD
Employees Worked With
Jerald Camacho
March 24, 2020
The enhanced technology used for communicating the inspection results on my car (such as the video) and providing a loaner car was very effective and efficient! inspection results on my car (such as the video) and providing a loaner car was very effective and efficient! More
by T1KEIVENS
Employees Worked With
March 23, 2020
My service representative is super knowledgeable, takes great care of me, overall there is great service and a great environment if you're going to wait for your car great care of me, overall there is great service and a great environment if you're going to wait for your car More
by FISHMANJIMMY
March 23, 2020
Brett is fantastic. He is prompt in his communication, and always gives clear expectations. This is by far the best Audi service center in the San Diego area. and always gives clear expectations. This is by far the best Audi service center in the San Diego area. More
by HEALTHYGUY750
Employees Worked With
Brett Van Gompel
March 23, 2020
Audi service Exceptional service. My service advisor and contact is Jerald Camacho; he is professional, service oriente, and projects integrity. I always feel as t Exceptional service. My service advisor and contact is Jerald Camacho; he is professional, service oriente, and projects integrity. I always feel as though he is going the extra mile to provide the absolute best service available. More
by ANORBASH
Employees Worked With
Jerald Camacho
March 22, 2020
First off I got there waited by the door and manny took iniciativa to help me while Brett was helping a customer then Brett finished off helping me with good customer service. The dealership was clean with iniciativa to help me while Brett was helping a customer then Brett finished off helping me with good customer service. The dealership was clean with friendly employees. More
by ALXGERMAN
Employees Worked With
Brett Van Gompel, Manny Gastelum
March 20, 2020
Damien....5 Star service As always, I was informed of what was going on, explained what would be done, attended to by the staff around. Always a great experience. I usual As always, I was informed of what was going on, explained what would be done, attended to by the staff around. Always a great experience. I usually work with Brett Van Gompel, but he was attending a training seminar. Damien stepped in and took care of me without hesitation. He was thorough, patient and confident. More
by MKRM
March 19, 2020
45K mile service. Timely and very courteous service personnel. Was able to receive same day appointment and the work was completed within two hours. Highly recommend th Timely and very courteous service personnel. Was able to receive same day appointment and the work was completed within two hours. Highly recommend this dealership. More
by PSIEGAL
Employees Worked With
Damien Burton
March 19, 2020
Awesome 25K Serivce Manny and Nacho were very courteous, on time and had a rental car ready for me. The notification process worked very well and picking up my car at the Manny and Nacho were very courteous, on time and had a rental car ready for me. The notification process worked very well and picking up my car at the end of the day was easy. More
by LHOVEY
