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2,344 Reviews of Audi San Diego - Service Center
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March 31, 2020
35K Service for Q5 Things are pretty slow during the COVID-19 outbreak, with the Sales Dept shut down completely, but I was gratified that the Service Dept is up and run Things are pretty slow during the COVID-19 outbreak, with the Sales Dept shut down completely, but I was gratified that the Service Dept is up and running. Damien provided super service, being totally sensitive to the need for social distancing, and the entire dealership is demonstrating great care in disinfecting and sanitation. There was a recall service required on my vehicle, and they didn't have the part in stock, so I had to leave the vehicle overnight. But they offered a free loaner so no problem. They finished all the work early the next morning. They even fixed an annoying squeak in the steering column that I had neglected to point out when I dropped off the vehicle. Great job all around. Thanks. More
by ROBERTZ
Verified CustomerEmployees Worked With
Damien Burton
March 31, 2020
Great Experience Everyone I dealt with was very professional and Horacio was quick to respond to my voicemails and texts. They made getting my car serviced nice and ea Everyone I dealt with was very professional and Horacio was quick to respond to my voicemails and texts. They made getting my car serviced nice and easy during this time. More
by Jen R
Employees Worked With
March 30, 2020
Oil Change The employees I have had experience with are very knowledgeable and competent. They have extensive product knowledge and explain the various options t The employees I have had experience with are very knowledgeable and competent. They have extensive product knowledge and explain the various options to me in detail More
by vk
March 30, 2020
Good Experience The reservation process was easy. Brett was polite and helpful. I was unable to pick up my vehicle at first and had to leave it for a few extra days The reservation process was easy. Brett was polite and helpful. I was unable to pick up my vehicle at first and had to leave it for a few extra days. The dealership was very accommodating. More
by BRBAER
Employees Worked With
Brett Van Gompel
March 29, 2020
Going the Xtra Mile I found that the service group went the extra step to solve my issue with charging the etron. I was having an issue charging in a 110v outlet while w I found that the service group went the extra step to solve my issue with charging the etron. I was having an issue charging in a 110v outlet while waiting to wire a 220v outlet More
by dw2
Employees Worked With
Damien Burton
March 29, 2020
From setting the appointment to checking in was excellent. The advisor always kept me up to date with everything. The next appointment I need in the near future will be with him again. excellent. The advisor always kept me up to date with everything. The next appointment I need in the near future will be with him again. More
by ALISSONMAE
Employees Worked With
March 29, 2020
Very knowledgeable and addressed all my concerns. Also got me checked in and out quickly. Whenever I have to bring in one of my Audi's, I ask to get scheduled with Brett. got me checked in and out quickly. Whenever I have to bring in one of my Audi's, I ask to get scheduled with Brett. More
by JASON.NECHODOM
Employees Worked With
Brett Van Gompel
March 29, 2020
I always receive good service from this team; even during the time of the corona lockdown and uncertainty. Scott was always communicating and they provided with a loaner car for 3 weeks. the time of the corona lockdown and uncertainty. Scott was always communicating and they provided with a loaner car for 3 weeks. More
by pvillaver
March 26, 2020
Nacho is an Awesome Service Rep! When I didn't get much traction from the sales department on a few issues following a purchase, I called Nacho and he IMMEDIATELY addressed every issu When I didn't get much traction from the sales department on a few issues following a purchase, I called Nacho and he IMMEDIATELY addressed every issue and stay in clear communiciation with me on how they would resolve the issues that would take a bit of time. More
by CLAYRUFUS
Employees Worked With
March 26, 2020
Everything went very well. The service department went out of their way to take care of some additional things that I needed. It was a very pleasant experience. for me. The service department went out of their way to take care of some additional things that I needed. It was a very pleasant experience. for me. More
by LINNA
Employees Worked With
Scott Kealy, Manny Gastelum
